岗位职责
1、实施并发展部门和酒店的政策。
2、和收益经理一同制定市场推广战略和促销活动。
3、通过发展并实施销售市场推广策略达到收益目标。
4、根据外部环境可能对销售产生的因素,制定不同的方案。
5、根据市场变化趋势,寻找竞争优势,提高市场份额。
6、分析市场机会,制定具体目标,发展并有效实施策略和计划。
7、根据酒店的住房及会议情况,评估市场机遇,并协助其他部门(如:餐饮部,公关部等)宣传和推广促销活动。
8、评估、掌握市场动态和趋势。
9、制定销售目标,对于与实际完成销售任务的差额,如何采取补救措施。
10根据客户的需求,不时向客户更新酒店优惠政策。
11、针对特殊客户群体制定特殊的市场销售方案。
12、有效管理时间。
13、分配销售市场、划分客户类型。简而言之,把时间管理概念有效灌输给销售、宴会的同事。
14、维护客户关系,了解客户需求,掌握服务技能、销售沟通技能,做好客户反馈。
15、通过对酒店销售人员的培训、引导,提升住房率,给酒店带来收益。
16、通过对销售人员的培训、引导,制定相应的规则,使团队销售潜力发挥到最大,建立荣誉感,提升忠诚度。
17、与商务发展总监、总经理、部门经理和客户保持良好的沟通。
18、能够为客户呈现良好的酒店介绍及描述。
岗位要求
1、具备优秀的销售技能和技巧。
2、通过探讨和聆听,具备善于发掘客户需求的能力。
3、具备果断、自律的性格
4、具备高度的自信心,工作的热情和主动权。
5、擅长交际
6、擅长与不同的人打交道
7、懂得运用心里学技巧
8、具备销售的相关经验
9、酒店专业或相关经验的优先
广州华厦国际商务酒店是广东省旅游控股集团有限公司属下的一间中外合资四星级酒店,位于广州市新中心天河区中央商务核心区和金融商贸、科技和文化中心,是集商务、会议、住宿、餐饮、写字楼、康体及娱乐于一体的多功能智能化会议式商务酒店。 酒店位于各交通网络之汇点,毗邻广九直通车站、地铁站,距琶洲会展中心仅10分钟车程,往白云国际机场仅需30分钟车程,商务、购物、娱乐方便快捷,是商旅人仕云集之处。 酒店外观以广东特有的岭南文化为设计风格,清新雅致,简洁明亮。酒店拥有202间豪华舒适的各类型客房。客房设计豪华气派,景致优美,凭窗远眺,都市美景尽收眼底。酒店还向客人提供免费的移动上网服务。 豪华气派的多功能会议中心,共有多个不同规格的会议室,总面积达400多平方米,可容纳250人,会议及视听设备配套齐全,包括先进的高科技多媒体会议设备、音响、舞台灯光等智能系统,是举办各种产品展示、新闻发布会、商务洽谈签约、学术研讨会及各种展示活动的理想场所。 无论繁忙的经商或写意的旅居,置身其中,既可领略繁华的现代化大都市休闲购物、娱乐消遣的乐趣,又可尽情享受方便、快捷、舒适的全方位贴身服务,确是理想居停之所。 Introduction The Landmark International Hotel, a joint venture 4-star hotel is a subsidiary of GUANGDONG PROVINCLAL TOURISM HOLDINGS CO.,LTD. It is located in the heart of Guangzhou new district-Tianhe Central Business District of finance, trading, shopping, technology and culture. It is a multi-functional intellectual and commercial hotel of accommodation, conference, business,food and beverage, offices, entertainment as well as leisure. Enjoying the prime location, the hotel is next to the Eastern Railway Station and Metro Station. It takes only 10 minutes by subway from CECF Pazhou Complex, 30minutes drive away from Baiyun International Airport. The elegant and fashionable appearance of the hotel makes it a great landmark in the busiest business area in North Tianhe. The hotel has 202spacious and well-appointed guest rooms of various types with spectacular view of the modern city. You can also experience a traditional welcome and the home comforts away from your home with all the necessary cyber facilities. Besides, guests can connect to broadband Internet in all rooms. The charming and delighted Western restaurant and Chinese restaurant are providing delicious cuisines. Our Multimedia Conference Centre, covers an area of 400 square metres with different sizes multifunction rooms of admitting 250 persons is fully equipped with high-tech visual and audio facilities, Powerpoint and professional stage lights. It is ideal for new products introduction meetings, business negotiation, news release, contract-signing and academic seminars, etc. In addition, Business Center, Beauty Salon, Top brand Shopping Arcade and other entertainment facilities are available for your selection. With convenient transportation, fully-equipped facilities and perfect service, Landmark International Hotel is of course an ideal for both business as well as the leisure travelers.