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岗位职责
1.掌握所负责楼层的住客状况,提供对客服务。
2.管理好楼层定额物品,严格控制客用品消耗,做好废品回收。
3.负责对结帐房间的查房工作。
4.负责查收宾客洗衣、酒水的送回和补充工作。
5.负责楼层公共区域卫生的清洁工作和部分房间的清洁工作。
6.负责杯具的清洁与消毒工作。
7.负责脏布草的收集、更换与新布草的折叠、摆放工作。
8.完成易耗品的每期盘点工作。
岗位要求
1.初中以上学历。
2.有1年以上客房工作经验。
3.持有酒店英语初级证书,可合理的为解决客人问题。
4.身体健康,相貌端正。
5.接受过正规客房服务工作培训。
普陀山祥生大酒店坐落在海天佛国普陀山,是一座美丽的海边花园式度假型酒店,占地面积66亩,建筑面积3.6万方,投资总额6.5亿,酒店置身于浓郁的佛教氛围与秀丽山海景观之中.由中国古式建筑的15座楼宇组成。设计古典高雅,分布错落有致,嫣然临海,她背望佛顶山慧济寺,毗邻佛国第四大寺——宝陀讲寺、万佛宝塔。Xiangsheng Grand Hotel&Rosert Mountion Putuo is located in Putuo Mountion of Haitian Buddha Country.It’s a beautiful seaside garden resort hotel with an area of 66 mu,a construction area of 36000 square meters and a total investment of 650 million yuan. The hotel is situated in a stron Buddhis atmosphere and beautiful scenery of mountains and seas.It’s composed of 15 buildings of ancient Chinese architecture.The design is classical and elegant,and the distribution is delicate.She looks back at Huiji Temple in Foding Mountain,adjacent to Baotuo Temple and Wanfo Pagoda.酒店拥有265间格调雅致、宽敞精美的豪华海景客房与雍容华贵的贵宾套房,均能从多角度尽情观赏南海圣地之美景。此外,酒店还设有健身房、室内外观景泳池、水疗中心、KTV、儿童游乐场等娱乐休闲场所,将带给您全身心的舒适感受和美好体验。The hotel has 265 elegent ,Spacious Delury seaview rooms and VIP suites,can enjoy the beauty of the south China Sea Holy Land from many angles.In addition ,the hotel also has gymnasium,indoor ang outdoor swimming pool,spa ,KTV,children’s playground and other enterainment and leisure places,will bring you the whole body comfortable feeling and good experience.