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Director of Communications 
Mandarin Oriental Sanya is looking for a Director of Communications to join our Sales & Marketing team. 
Are
you a master of craft? Do you thrive in a team that succeeds together,
demonstrating integrity and respect while acting responsibly? Do you embrace a
growth mindset? We invite you to become a fan of the exceptional.
Mandarin
Oriental is the award-winning owner and operator of some of the most luxurious
hotels, resorts and residences located in prime destinations around the world,
with a strong development pipeline. Increasingly recognised for creating some
of the world’s most sought-after properties, the Group provides legendary
service inspired by Asian heritage whilst representing the very cutting-edge of
luxury experiences.
MANDARIN ORIENTAL,
SANYA
A hidden gem where
nature is celebrated, and privacy is assured.
Sanya Mandarin Oriental, Coral Bay is the first hotel
of Mandarin Oriental Hotel Group in Chinese mainland. Overlooking the South
China Sea and boasting a 1.2‑kilometre stretch of pristine coral beach, it is
an exclusive beachfront resort that occupies an entire bay.
Encompassing 12 hectares of hillside seafront land,
the hotel seamlessly blends Southeast Asian resort aesthetics with Oriental Zen
elements, creating a secluded and tranquil luxury ambience away from the
bustle.
While embodying contemporary luxury and Hainan’s
distinctive character, the hotel reflects the Group’s Oriental heritage,
offering guests a peaceful retreat to unwind and escape the chaos.
About
the job
Based at the Mandarin Oriental Sanya within the Sales
and Marketing department, the Director of Communications is responsible for
developing and executing integrated communication strategies that enhance the
hotel’s brand reputation, drive commercial success, and ensure consistent
messaging across all channels. This role oversees public relations, media
relations, internal and external communications, social media, and content
creation, ensuring alignment with the Group’s luxury positioning and standards.
The Director of Communications reports to the Director of Sales and Marketing.
As Director of Communications, you will be responsible
for the following duties:
 
Develop and implement comprehensive communication strategies that     support the hotel’s commercial objectives, brand positioning, and     reputation management
 
Manage all public relations activities, including cultivating     relationships with key media, influencers, and stakeholders to secure     positive coverage across local, regional, and international platforms
 
Oversee the hotel’s social media presence and digital content     strategy, ensuring engaging, brand-aligned content that drives audience     growth and engagement
 
Lead crisis communication efforts, acting as the key spokesperson     when required and ensuring timely, accurate messaging in alignment with     Group protocols
 
Collaborate with operational departments to identify and showcase     compelling stories, promotions, and guest experiences that reinforce the     hotel’s luxury narrative
 
Direct the creation of high-quality marketing collateral, press     materials, newsletters, and internal communications to ensure consistency     and excellence in brand expression
 
Manage the communications budget, agency relationships, and     performance metrics to optimize return on investment and measure the     effectiveness of campaigns
 
Support sales and marketing initiatives through strategic     communication support for key campaigns, partnerships, and events
 
Ensure all communications activities adhere to Mandarin Oriental     Hotel Group’s brand guidelines, standards, and corporate identity
 
Carry out other tasks as directed by the Director of Sales and     Marketing
As Director of Communications, we expect from you:
 
Strategic thinker with a strong commercial acumen and a deep     understanding of the luxury hospitality landscape
 
Exceptional leadership and interpersonal skills, with the ability     to influence and collaborate across all levels of the organization
 
Excellent written and verbal communication skills, with a mastery     of storytelling and brand voice
 
Proactive, results-driven, and able to manage multiple priorities     in a fast-paced environment
 
Highly connected within the media and influencer community, with     established relationships across key markets
 
Culturally aware, adaptable, and passionate about delivering     excellence in all aspects of brand representation
 
Trustworthy, responsible, and committed to upholding the highest     standards of integrity and professionalism
Our
commitment to you 
 
Learning & Development. Your success is our     success. We craft unique learning and development programmes for various     stages in your career so that you grow, continuously. 
 
MOstay. When you work as hard as our colleagues     do, it’s important to take time off. As a member of the #MOfamily, you can     stay with us wherever you go in the world. The MOstay programme offers     complimentary nights and additionally attractive rates on rooms for you     and your loved ones.
 
Heath & Colleague Wellness. Finding the right     work-life balance is important. Your wellbeing matters to us. A variety of     health benefits and wellness programmes are offered to all our colleagues,     globally.
Local benefits 
 
A competitive salary and benefits packages 
 
Annual Leave and     Public Holidays 
 
Social Insurances and     Housing Fund 
 
Free accommodation and     meals
We’re
Fans. Are you?

应聘者请携带本人身份证、一寸照片和相关学历证明到酒店人力资源部面试，我们真诚期待您的到来。 We welcome you to come along for an interview with your ID card and certificate. Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world’s most prestigious hotels and resorts. The Mandarin Oriental, Sanya is the first venture by Mandarin Oriental Hotel Group in Mainland China and is a showcase for the Group’s legendary award-wining services, guest-centric technology, innovative dining and holistic spa and wellness experience. Set among 12 hectares of beach, lush green slopes and tropical gardens, Mandarin Oriental, Sanya is an exclusive resort designed for sophisticated international travelers in search of tranquility and serenity, and the utmost in relaxation and luxury. The resort has 281 guestrooms, including pool villas, suites, pavilions and deluxe rooms, a 1.2 km stretch of exclusive coral beach, 11 restaurants and bars, a 525 sq.m. ballroom and 5 separate function rooms, a 3,200 sq. m. Spa Village, Recreation Centre and 3 outdoor pools. We cordially invite talented individuals with potential to join Mandarin Oriental, Sanya and grow hand in hand with us for a bright future. We truly hope that our staff will trust and understand the Mandarin Oriental Hotel Brand and Culture to help contribute to the success of the hotel brand through continuous enhancement of the hotel image and quality of service. We are looking for individuals with initiative, potential to grow with the Group, who have a positive working attitude, a commitment to success and a pleasant personality. Work skills and techniques can be learnt and improved upon through our comprehensive training programs. For more information about Mandarin Oriental, Sanya, please visit our website at http://www.mandarinoriental.com/sanya    文华东方酒店集团是一个屡获殊荣的国际机构，拥有及经营全球数家最著名的商务及度假酒店。作为文华东方酒店集团在中国内地的第一家酒店，三亚文华东方酒店将展示集团屡获殊荣的传奇式服务，提供创意美食、全方位水疗与愉悦身心的体验。     三亚文华东方酒店是一家低密度的顶级豪华度假酒店，占地十二公顷，位于静谧清幽的私人海滩、翠绿山林和热带园林之中，为追求高质量享受的旅客提供一处静谧清幽、轻松自在、豪华舒适的度假胜地。     酒店特色包括：278套客房，包括泳池别墅、套房、阁式客房和豪华客房；长1.2公里的私人珊瑚沙滩；11间餐厅及酒吧；面积525平方米的珊瑚湾会议厅和5间多功能厅；豪华的水疗、康乐及3个室外游泳池。     我们诚意聘请有潜力的优秀人才加入三亚文华东方酒店，与酒店一同成长，共谋发展共创美好将来。     我们真诚的期望员工信任及了解文华东方酒店的品牌和文化，并通过努力工作，不断提高文华东方品牌的知名度及影响力，最终使我们的品牌取得成功！     我们寻找热诚主动、有潜力、对工作有担当、态度积极和品格良好的员工。我们相信相关的服务技巧和工作技能可以从酒店培训中掌握并获得提升！     欢迎登录网站查询更多信息 http://www.mandarinoriental.com/sanya 联系方式Contact Us:三亚文华东方酒店中国海南省三亚市吉阳区榆海路12号 邮编：572000Mandarin Oriental, Sanya 12 Yuhai Road, Sanya 572000, Hainan, ChinaAttn: Human Resources Department电话 Tel  +86 898 8820 9999（转6210）电邮 Email: tinafa@mohg.com