• 五险一金
• 带薪年假
• 包吃包住
• 技能培训
• 岗位晋升
• 节日礼物
• 管理规范
• 员工生日礼物
• 领导好
• 人性化管理

·          Practice MarriottService at all times.
时刻奉行万豪服务精神。
·          Report to work ontime, in proper and clean uniform, including nametag. Personal appearance andgrooming must adhere to standard.
按时到岗、制服穿戴干净整齐。个人形象和仪容仪表必须符合酒店规定。
·          Have knowledge aboutguest rooms, locations, amenities, features and all other services offered bythe hotel such as Food and Beverage outlets, Banquet facilities, Fitness Cluband be able to answer to all such guest related queries.
了解酒店客房及分布、客房用品和酒店其它的服务，例如餐馆设施、宴会设施、健身俱乐部，能够回答客人关于这些方面的所有问题。
·          To develop a closeand harmonious working relationship with all other associates in variousdepartments of the hotel.
与酒店其它各部门的员工建立紧密和谐的工作关系。
·          Have a completeknowledge of hotel policies and procedures as well as departmental SOP’s andLSOP’s.
全面了解酒店的各项规定和程序及部门标准操作程序和当地标准操作程序。
·          Maintain guestsatisfaction and ensure repeat business through personalised, efficientservice. Is responsible that all customers leave satisfied.
追求客人满意，以个性化及有效服务吸引客人再次入住。确保每位客人满意地离开酒店。
·          Answer the phonesaccording to the standards of proper etiquette and within three rings; addressin-house guest by name.
按照标准礼仪在铃响三声内接起电话；对于酒店内客人要称呼姓名。
·          Have knowledge aboutall emergency procedures and know how to act on them.
了解并正确组织实施应急预案。
·          Be responsible forthe ensuring that all the guest comments are passed on to the centralized GuestResponse area and are updated in all necessary Guest History databases.
负责保证客人的意见都反馈至客人意见中心区，并记入客人历史数据库。
·          Attend trainingsessions and meetings as required.
按要求参加培训和会议。
·          To perform any otherduties as assigned by management.
完成上级下达的任务。
·          Maintain safety byadhering to safest policies, being responsible to report all accidentsimmediately. Support all safety programs. Proceed with caution when walking onslippery floors. Ensure proper safety instructions are given before operatingany equipment.
遵守安全规定，确保酒店安全。发生事故，及时上报。遵守酒店的安全规范。湿滑地区，给予警示。负责设备操作前的安全指导工作。
·          Thank our customersand invite them to return.
感谢客人入住并欢迎他们再次入住。

徐州喜来登酒店位于徐州高新技术产业开发区大学路35号，由徐州云谷投资发展有限公司兴建、万豪国际集团管理的徐州市首家万豪旗下喜来登品牌酒店。万豪国际集团是全球领先的酒店管理公司，拥有30+标志性酒店品牌。旗下8000+酒店遍布全球139个国家和地区。万豪国际集团深耕中国市场三十余年，致力于在本地提供更多的工作岗位和发展机遇。目前在中国区，万豪国际集团在120多个城市运营450多家酒店，共拥有超过8万名员工。徐州喜来登酒店依山而建，由客房楼、别墅区、酒店大堂、中餐、会议多个串联单体组成。酒店拥有316间客房，一间超1000平可容纳600人的豪华无柱式大宴会厅及多个多功能厅，一栋上下三层共14个包厢的中餐厅，一个品享盛宴的全日制餐厅。