• 领导好
• 五险一金
• 包吃包住
• 技能培训
• 人性化管理
• 管理规范
• 帅哥多
• 美女多

• Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel operations.
•   直接向前厅部经理汇报并就所有与宾客服务及酒店运作相关的问题进行沟通。
•   Provides functional assistance and direction to all departments.
•   向所有部门提供功能性支持和指导。
•   Cooperates, coordinates and communicates with other hotel departments as required.
•   按需要与酒店其它部门进行合作、协调和沟通。
•   Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel
•   对各种状况做出反应，以确保来宾被及时的礼貌接待并得到充分的注意和重视。
•   Responds to guest needs and resolves related problems
•   就客人的需求做出反应并解决相关问题。
•   Supervises and directs Reception and Reservations personnel.
•   对接待部和预订部工作人员进行监督和指导。
•   Supports and assists Front Office personnel and all departments at peak periods.
•   在高峰期向前厅部工作人员和其它所有部门提供支持和协助。
•   Ensures VIPs and IHG Rewards Club guests receive special attention
•   保证贵宾和IHG优悦会会员受到特别关照。
•   Inspects front of house and back of house regularly for cleanliness.
•   定期检查一线各部门和二线各部门的清洁状况。
•   Assists Guest Relations in greeting, rooming, and sending off VIP guests.
•   协助客户关系部门迎接贵宾，为其安排房间并在其离店时送行。
•   Monitors appropriate standards of conduct, uniform, hygiene, and appearance of staff.
•   监督员工的行为、制服穿着、卫生和外表形象。
•   Provides input for Front Office meetings.
•   为前厅部会议提供信息 。
•   Promotes inter-hotel sales and in-house facilities.
•   促进店际销售及推销酒店内的设施。
•   Checks billing instructions and monitors guest credit
•   检查结帐说明并监督客人信用情况。
•   Analyses and approves discounts and rebates.
•   分析和批准打折相关事宜。
•   Analyses the rate variance report to ensure rooms revenue control
•   分析房价差异报告以保证控制客房收入。
•   Takes action with the Property Management Systems (PMS) in emergency situation.
•   在紧急情况下使用酒店管理系统（PMS）。
•   Fully conversant with all hotel emergency procedures.
•   熟知酒店紧急情况所有处理程序。
•   Ensures front line staff complies with FIT marketing techniques and maximize sales.
•   确保一线员工遵从散客市场技巧并最大化的进行销售。

       巴塘假日酒店是云南丽江玉龙旅游股份有限公司与四川巴塘县雪域经贸有限责任公司共同合作成立的洲际酒店集团旗下假日品牌酒店。酒店位于四川省甘孜藏族自治州巴塘县中心地带，毗邻最美的进藏之路-中国318国道。因其海拔是沿途300公里内最低处，所以是进藏旅途中休息和储备精力的最佳驿站。酒店地理位置优越，方便出行前往措普沟国家森林公园、毛垭大草原、姊妹湖和措普寺等景区。