• 领导好
• 五险一金
• 包吃包住
• 技能培训
• 人性化管理
• 管理规范
• 帅哥多
• 美女多

•	Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity 
•	随时以友好和乐于协助的态度迎接客人，并尽量了解和称呼客人的名字。
•	Registers and tables all arrivals according to established procedures
•	按照既定工作程序为所有来客登记并安排餐桌。
•	Maintains intimate knowledge of departmental standards and procedures 
•	熟知部门标准工作程序。
•	Responsible and attends to guest’s request of using the service of food at all times
•	随时负责回应客人关于食物的要求。
•	Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Intercontinental Hotels Group Loyalty programs.
•	熟知所有特别促销活动，如：季节性套餐计划、常客优惠计划以及洲际酒店集团忠实方案。
•	Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist
•	处理客人的投诉、问询和请求，如果自己无法提供协助，则将问题转给主管和经理助理 。
•	Is familiar with other Intercontinental Hotels and Resorts so that guest indicating any next destination on the registration card can be “sold” an onward booking to another InterContinental Hotels
•	熟悉洲际酒店和度假村集团的其它成员酒店，以便当客人在登记卡上写出以后要去的目的地时可以游说其在另一家洲际酒店集团成员酒店进行提前预订 。
•	Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service
•	尽一切努力确保客人在离店时会对酒店的服务有很好的印象。
•	Performs the audit balances and prepares all works for audit in an orderly fashion
•	执行审计结余，并为审计工作进行各项有序的准备。
•	When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival
•	在值班时检查夜班报告，准备早班报告，并为客人的到来准备各种必要的表格。
•	Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems
•	全面了解标准的预订工作程序，包括如何正确使用表格，如何读电传、电子邮件和留言，以及如何在预订系统内对房源情况进行解读。
•	Maintains exemplary deportment standards of behavior and appearance and attitude as expected in a IHG Brand 
•	按照洲际酒店集团品牌的预期保持自己行为、外表和态度的高标准。
•	Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state al all times

       巴塘假日酒店是云南丽江玉龙旅游股份有限公司与四川巴塘县雪域经贸有限责任公司共同合作成立的洲际酒店集团旗下假日品牌酒店。酒店位于四川省甘孜藏族自治州巴塘县中心地带，毗邻最美的进藏之路-中国318国道。因其海拔是沿途300公里内最低处，所以是进藏旅途中休息和储备精力的最佳驿站。酒店地理位置优越，方便出行前往措普沟国家森林公园、毛垭大草原、姊妹湖和措普寺等景区。