• 五险一金
• 带薪年假
• 岗位晋升
• 帅哥多
• 美女多
• 包吃包住
• 人性化管理
• 员工生日礼物
• 节日礼物
• 技能培训

职位描述
• Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
按照部门的规范和程序提供高标准的餐饮服务。
• Communicates to his/her superior any difficulties, guest comments and other relevant information 
与上级领导交流有关疑难，客人意见和其它相关信息。
• Establishes and maintains effective employee working relationships
与员工建立并保持良好的工作关系。
• Attends and participates in daily briefings and other meetings as scheduled
参加和参与每日的例会和其它计划好的会议。
• Attends and participates in training sessions as scheduled
参加和参与计划好的培训课程。
• Prepares for service by ensuring:
确保部门的以下各项工作就绪为客人提供服务：
Grooming is impeccable and in accordance with ICHG personal presentation standards 
遵守洲际酒店集团的个人仪表仪容规范著装无可挑剔
Outlet equipment is clean
设备干净
Equipment is sorted and stored
设备分类且存放好
Glassware is polished 
玻璃器皿擦亮 
Flatware is polished 
擦亮餐具
China is clean 
清洁瓷器
Waiter stations are prepared
准备好服务台
Cutlery is placed for buffet and table service
摆放好自助餐桌上的餐具
Tables are set
摆设好餐台
Reservations are read and familiarized
阅读并熟悉预订
Special occasions are ready
准备好特别活动
Music is on
放音乐
Lighting is on
开灯
• Carries out effective service by ensuring:
高效的提供服务：
Guests are greeted and seated
迎宾并安排客人就坐
Daily specials are explained and upsold
说明并推销每日特价
Food orders are processed accurately
准确的下餐单
Trays and tray jacks are effectively used
有效的利用托盘和托盘架 
Food orders are taken quickly
快速的为客人写餐单
Payment methods are handled accurately 
确的处理付款方法
Working areas are cleaned and re-set quickly
快速的清洁工作区和重新布置
Guests are conversed with in relation to the food and beverage products
与客人谈论有关的餐饮产品
• Carries out effective beverage service by ensuring:
通过确保以下内容高效的提供饮品服务：
Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations
遵守酒精饮料服务归定，推销饮料并定时为客人续酒。
Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine
与客人谈论葡萄酒，建意葡萄酒的品种和风格，写单和为客人送酒
Promoting and selling cocktails to guests
向客人推销鸡尾酒
Making and presenting cocktails
调配和装饰鸡尾酒
Coffee and tea is served hot and in accordance with standard
按规范提供热的咖啡和茶
• Take appropriate action to resolve guest complaints
正确处理客人的投诉。
• Food and beverage stock is stored in relation to hotel procedures
按照酒店的规定存储餐饮存货。
• Perform other duties as assigned by superior. 
履行上级分派的其他职责。
职位资格和技能
• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。
• Able to read and write English
能够读写英语。

假日酒店及度假村的使命是将旅行的快乐带给每一个人。那正是您发挥作用之处。当您成为假日酒店及度假村品牌的一员，您拥有的不仅仅是一个头衔。如果您与Lucy一样爱好旅行与茶艺，您身上就具备我们看重的品质——也就是让您与众不同的那些个人天赋、爱好与梦想。假日酒店正在寻找Lucy这样的人才：真挚友善、热情友好、充满活力；想方设法为每位宾客营造出舒适愉快的体验。作为努力工作的回报，您将享受优渥的薪酬和福利。此外，由于您的职业生涯将与您自身一样独一无二，我们将根据您的需求有针对性地提供各种支持，为您的入职缔造一个良好的开端，让您融入团队并获得成长的空间。假日酒店及度假村品牌就隶属于洲际酒店集团旗下。加入我们的团队之后，您还将享有这家成功的全球酒店集团带来的众多机遇。 访问下列网址，立即了解更多关于加入我们团队的信息。 www.ihgjobs.cn/www.ihgjobs.hk/www.ihgjobs.tw