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凯悦酒店集团大中华区招聘职位

Hyatt Hotels & Resorts Recruitment

    职位:Corporate Leadership Trainee (集团管理培训生)(已停止招聘)

  • 职位性质:全职
  • 工作地区:全国
  • 招聘人数:若干
  • 学  历:本科
  • 工作经验:不限
  • 所 在 地:全国 全国
  • 户 籍 地:不限
  • 提供食宿:不限
  • 年龄要求:20-35
  • 计算机能力:精通
  • 语言要求:英语(流利)中国普通话(流利)
  • 国际联号工作经历:不限
  • 薪资待遇:面议
  • 职位有效期:2015-01-10至2015-04-10

岗位职责/职位描述

Main Duties
s   Complete all requirements of the Corporate Leadership Training Program as set out in the agreed learning program with any changes having the prior approval of the Director of Human Resources.
s   Constantly reviews and takes ownership for the established learning plan prepared for the duration of the prescribed training program.
 
Administration
s   To attend four (quarterly) performance reviews with the Director of Human Resources during the term of the program.
s   Completes a detailed operations review on every department that is experienced over the course of the respective learning program.
s   Review key guest satisfaction results and suggest practices and methods for improving service and the overall guest experience.
s   Attends relevant Corporate Leadership Trainee conference calls and ensures relevant information is prepared in advance of the call.
s   Completes additional project work as assigned by departments during the learning program.
 
Employee Communications
s   Assists with the coordination and implementation of the hotel internship programmes.
s   Actively participates in the Corporate Leadership Trainee ‘My Teams’ forum on hyattconnect.
s   Assists in coordinating of inter-departmental social activities and employee award presentations.
 
Other Duties
s   Through observation and participation, use every opportunity to absorb a variety of management principles, in order to develop ones own management style.
s   To maintain regular dialogue with the appointed mentors or the Director of Human Resources throughout the programme.
s   Assists in various campaigns to promote Hyatt good practices.
s   Provides courteous and professional service at all times.
s   Attends hotel training sessions as scheduled to improve skills and knowledge.
s   Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing feedback for a prompt follow up.
s   Ensures high standards of personal presentation & grooming.
s   Maintains positive guest and colleague interactions with good working relationships.
s   Acts as a role model to enhance and promote the Corporate Leadership Training Program.
s   Exercises responsible management and behaviour at all times and positively representing the Hotel and Hyatt Hotels Corporation.
s   Ensures and practices the outmost protection of office’s confidentiality.
s   Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company.
s   Attends training sessions and meetings as and when required.