• 五险一金
• 带薪年假
• 岗位晋升
• 人性化管理

概述：
Overview:
负责确保酒店的电脑系统正常安装和运行，系统安全性措施到位，计算机硬件保养良好，系统利用率最大化，安装的新系统用以提高酒店的效率和增加利润，同时坚持符合酒店和裸心酒店集团的规范与要求。
Responsible for ensuring that the hotel computer system(s) are installed and operating properly, that system security measures are in place, that the computer hardware is well maintained, that the system(s) are utilized to their maximum potential, and that new systems are installed to improve hotel efficiency and profitability, and adhere to hotel and Naked standards and guidelines
 
主要工作职责：
Core Responsibilities:
监督和管理酒店的所有计算机硬件设施的运行，确保所有系统的正确安装和使用，是酒店电脑硬件设施的主要联系人。
· Manages and monitors the operation of all computer hardware, ensures all systems are working and installed properly, and serves as the primary contact for servicing the computer hardware
确保所有系统均具备维修保养合同，并按照要求进行日常的预防性维护工作。
· Ensures that all systems are covered by the proper maintenance contracts and that preventive maintenance is performed as required
应不断了解裸心酒店集团批准认可的那些能夠提高酒店的运营效率的信息系统及技术， 包括但不限于：
· Continually keeps informed of Naked-approved systems and technology that may contribute to improve hotel efficiency, including, but not limited to
          计算机硬件系统及设施，包括计算机局域网技术
o Computer Hardware systems and devices including PC LAN technology.
          计算机软件应用系统
o Software operating and utility systems.
          前厅部和应收帐款酒店管理系统
o Front Office and Accounts Receivable Property Management Systems.
         与前厅部管理系统和其他系统的接口技术
o Interfaces to and from Front Office Property Management Systems and other Systems.
         办公区的财务管理系统
o Back Office Accounting Systems.
        与计算机和局域网技术有关的的办公自动化产品
o PC and LAN based Office Automation products.
        内外部电子邮件、传真、扫描软件及其它通讯工具
o Internal and External Electronic Mail / Facsimile / Scanner software and communication tools.
        预订系统，
o Reservation System
        售货点销售系统
o Point Of Sale Systems.
        客人和行政管理的语音留言系统
o Guest and Administration Voicemail.
        电话计费系统
o Call Accounting.
        内部电话机交换系统
o PABX systems.
        布线技术
o Cabling.
        集线器和交换机管理系统
o Hub / Switch Management Systems.
        "  电子门禁系统"
o Electronic Door Locking Computer System.
        "  计算机病毒防护"
o Computer Virus protection.
         酒店信息技术的安全和防火墙技术
o Hotel IT Security and Firewalls
每月向财务及业务支持总监或经理及其它相关部门主管领导提供书面工作进展报告
· Provide a monthly written progress report to the Director/Manager of Finance and Business Support, with copies to department heads
保持最新的计算机硬件产品清单
· Maintain an up-to-date list of all computer hardware
管理计算机系统配置报告、程序控制语言、程序文件及数据文件，确保系统最高效地运行
· Manages the configuration reports, job control languages, program files and data files on the computer system(s) to ensure maximum operating efficiency
监督软件的运行状态，通过系统测评技术，记录系统故障及错误，形成系统运行报告，并解决相应问题
· Monitors the performance of the software and maintains a log book of performance report eg; through systems measurement facility/utility, error and integrity check reports, system malfunction and solutions
将公司批准的软件安装到酒店计算机系统上并予以测试
· Installs and tests corporate approved program changes to the hotel computer system(s)
调查并向供应商，集团区域或地区办公室汇报所有的计算机软件的问题
· Investigates and reports software problems to the vendor, or to the Regional, Area or Corporate Office
了解以下裸心酒店集团系统所有的标准和特色功能：酒店前台系统，售货点销售系统，电话计费系统，包括但不限于系统安全、系统报告、管理功能和用戶功能。
· Understand all standard and Naked customized features and functions of the Hotel front office system, point of sale system, and call accounting system, including, but not limited to system security, system reports, manager functions, system utilities and user functions
负责指派专人员参加裸心酒店集团批准使用的系统的培训，该批人员将对系统的具体使用者进行培训
· Responsible for designating selected individuals for each Naked approved system that he/she will train so that these individual can train the users
培训选定的酒店员工在本人缺勤的情况下可履行主要工作职责
· Trains the selected hotel staff to take on the major responsibilities during his/her absence
制定、测试并传播酒店计算机系统瘫痪状态下的应急补救措施。
· Establishes documents, test and communicates appropriate disaster recovery emergency procedures to follow when the hotel computer system(s) are inoperable
确保按照裸心酒店集团的要求记录、保管、备份所有系统信息
· Ensures that all computer media saves and back-ups are completed, documented and stored per Naked specifications
坚决执行信息数据的安全标准
· Maintains uncompromising data and physical security standards
按照裸心酒店集团的安全标准，控制机房钥匙，机房温度，确保电力供应并作好消防安全工作
· Controls the key/lock for computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the Naked security specification as described in the Naked security system
管理所有的用户名、密码和保证敏感系统和机要信息资源的安全
· Administer all user ID’s, passwords, and the most sensitive system utilities, secures all
touchy resources and critical libraries
在财务及业务支持总监或经理的指导下，管理所有办公区的用户名、密码、安全参数和敏感机要的资源
· Under the direction of the Director/Manager of Finance and Business Support, administer all back office user ID’s, passwords, security parameters and the most sensitive utility
整齐有续且安全的保管技术及用户资料文件、系统报告、新闻简报及通知
· Maintains technical and user documentation, systems reports, newsletters and announcements in a neat, orderly and secure fashion
完成并分发系统工作报告、错误程序报告及系统升级列表
· Completes and distributes activity reports, program trouble reports, and enhancement list
通过订阅期刊，参加供应商，电脑公司或裸心酒店集团举办的研讨会或技术交流会，获取酒店计算机系统领域最新的发展信息
· Keeps informed of the latest, updated, changes, enhancement, and development in the hotel computer field by subscribing to periodicals and attending seminars, workshops or conferences held by Naked, computer companies or vendors
完成管理层指派的其它特殊工作，包括但不限于在财务及业务支持经理缺勤时履行财务报告的职能
· Performs special project/other duties as assigned by the Management, include but not limited to serve as a back-up in performing Financial Reporting to corporate office during the absence of Director/Manager of Finance and Business Support
运用计算机屏幕编辑工具、运行控制语言及屏幕设计辅助工具对程序控制语言进行基本的更改
· Performs basic changes to programs control languages using screen edit utilities, operating control languages statements and screen design aids
按照酒店的财务系统安全管理手册要求对系统、安全性及应急措施进行自我审查
· Conduct “Self-Audit” of systems, security and emergency procedures according to the Hotel and Financial System Security Manuals and materials supplied by the Regional Manager of IT.
根据最新酒店审计检查报告，跟进所有未尽事宜
· Follows-up on all outstanding points from the latest EDP audit of his/her hotel
负责与系统外部供应商接洽
· Serves as the primary associate with all computer-related outside vendors
通知相关部门主管领导关于其部门信息系统的变化或新的功能特征
· Informs department heads when new features or changes to the system affect their department
告知相关部门主管领导最新的计算机相关事宜，如信息发布、信息管理系统发展趋势、计算机病毒等
· Notifies department heads on current computer related issues, new releases, MIS trends, viruses etc.
在系统应用程序不能满足酒店现行标准的情况下，协调采购应用程序软件或对其进行升级以满足酒店运营需求
· Coordinates purchase of program applications or enhancements to meet specific hotel needs only if these applications are not covered by existing standards prescribed by the corporate office
与上级一起制定人力资源规划和管理需求。
· Works with Superior on manpower planning and management needs
与上级一起编制和管理部门预算。
· Works with Superior in the preparation and management of department’s budget
 
工作技能技巧要求:
Core Competencies & Technical Knowledge/skills:
具有局域网和微软窗口软件的使用知识
· Working knowledge of local area networks and Microsoft Windows
具有解决问题，推理，号召，组织和培训能力
· Problem solving, reasoning, motivating, organizational and training abilities.
良好的写作技能
· Good writing skills
 
要求学历及资质：
Education/Certifications:   
具有计算机，信息技术或相关领域学士学位
·Bachelor’s degree in Computer Science, Information Technology or related field.  
三年相关经验或与此相当的教育和相关工作经验结合的背景。
·3 years related experience or an equivalent combination of education and work-related experience.

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