招聘宾客服务中心主管_裸心岭招聘信息-最佳东方

1. 通过训练领导和激发团队员工。

2. 积极地参加职业培训,让员工保持水平一致。

3. 训导团队，提高员工水平，激励他们完成目标。

4. 负责新员工的培训，使其尽快胜任工作，并告知酒店的要求。

5. 在客服中心团队中扮演积极角色，有效的沟通，确保达到目标。

6. 遵循裸心品牌标准，保护客人隐私，防止酒店数据泄露。

7. 采取必要行动，及时有效的处理顾客的不满，适当的时候告知宾客服务经理。回访客人，确保客人对解决方法满意。

8. 维护客户资料和详细信息，确保预定有效。

9. 要确保为客人提供人性化服务。

10. 礼貌专业的接听，转接所有来电，依照裸心品牌标准及客人的不同需求协同相关部门为客人提供服务，让顾客在到达，停留，离开的整个过程中享受热情周到的服务。

11. 对本部门所辖的固定资产负责。

12. 执行前厅部经理可能分派的其它任务。

裸心岭位于南京市溧水区无想山国家级森林公园核心景区内，地理位置得天独厚。在风景如画的景区中，度假村将设计建造97间客房点缀在草坪和溪流边。度假村还设有水疗中心、中餐厅、西班牙特色酒窖和餐厅、临湖会议中心。此外，农场、花海等多个室内外活动区域，也将帮助裸心岭成为最值得期待的深度体验旅游休闲和会议活动目的地。naked Hill | Coming in 2021,naked Hill is located in the heart of the Wuxiangshan National Park in Lishui District, Nanjing. In a beautiful landscape, 97 guestrooms find their place Rolling Meadows and tumbling streams. Stumble upon the local farm or follow the fragrance to local lavender fields. Venture out and explore and you’re sure to discover something special. After a day in nature, how you spend your evening is up to you. Pamper yourself with a spa treatment, chat over fine wine and tapas or enjoy an evening of fine Chinese cuisine. Adding to the retreat’s outstanding facilities, a Conference Centre makes naked Hill a fitting venue for corporate getaways too.我们寻找发光的你！ We are looking for the shining you！裸心人才naked Talents裸心在人才招聘方面，特别注重的是，要能切实体会公司创建的理念，并且能够在日常生活中身体力行，落实永续、环保、健康的生活方式，与自然和谐相处。naked Retreats looks for people who understand and can play a part in what we as a company believe in: that we should live a sustainable, environmentally friendly, healthy life, as close as possible to nature.裸心文化 & 裸心人naked DNA & naked People努力工作，尽情玩乐永不盲从，开创先锋永不言弃，力求完美清新乐活，绿色精彩we work hard, we play hardwe don’t follow, we are pioneerswe are not perfect but we never give upfresh, fun, green & great如果您想成为裸心一员，愿意与我们这个年轻，充满乐趣和快速发展的公司共成长, 请持续关注裸心官方招聘平台。If you are interested in joining a young, fun and fast growing company, please follow us on naked Retreats career page: careers.livenaked.com