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公司简介
Stey,源自瑞典,是一个颠覆传统的共享居住品牌。我们不仅打造社区型精品公寓与
设计酒店,更致力于重新定义未来城市生活的样貌。通过融合北欧极简设计美学与
前沿智能科技,Stey以独特的灵活转租模式,构建了一个充满活力、多元文化的国际
社群,重新诠释了人与人之间真实而有趣的连接。
目前,我们在北京已经成功落地三个标杆项目,并正加速拓展中国及海外主要市场。
加入Stey,成为这场城市生活革命的“头号玩家”,成为我们全球版图扩张的见证者
与参与者,现在正是最好的时机。
总体来说,这个岗位人员需要深耕过OTA渠道开发管理,了解以OTA渠道为主的价格(OTA方提供的各种价格、OTA捆绑产品价格等),有以OTA为主进行价格策略的经历和经验,偏前端,需要对企业客户进行拜访。此外,还需协助digital部门完善收益模块。
POSITION SUMMARY/DESCRIPTION
The Revenue Manager is responsible for the total reservations and revenue operations of Stey properties. The position will ensure the maximization of revenue for all aspects of the operation. Furthermore, all reservations related tasks will be handled and the Revenue Manager will oversee both Hotel and Long Stay Tenant revenues and all contracting aspects.
Candidates should be familiar and fluent in major hotel revenue management technology platforms, as a significant part of the job will beinteracting with Stey’s digital development team, sharing knowledge to optimize Stey’s own revenue management platform, which is currently in development.
Stey is a fast growing operation, but our limited property count in China (currently three properties) means that the Revenue Manager will also assume responsibilities for distribution and OTA channel management, including liaising with Stey’s digital team to identify and troubleshoot any issues with OTA integrations and listings.
In essence the role will:
• Implement revenue management operations, procedures, and best practices.
• Identify new revenue opportunities.
• Provide daily, weekly, and monthly reporting.
• Optimize and expand distribution partnerships.
• Act as overall business development consultant for each Property/Community Manager.
• Act as Revenue Management expert in communication with the Digitalteam.
• Challenge and influence properties to improve service level and operational standards.
• Embed and support a revenue management culture in all properties.
• Visit each property regularly.
AVAILABILITY MANAGEMENT
• Use yield planners and selling matrix for room sales
• Monitor yield system and validate that the yield actions are consistent with both property and market conditions
• Maintain a consistent selling strategy across all systems
• Proactive availability management, recommending necessary strategy changes
• Prepare and recommend future strategies to the Management team
COMMERCIAL AWARENESS
• Keep up todate with global, local, and environmental issues impacting Beijing and thehotel
• Check competitor strategy on a regular basis reviewing rates andavailability
• Managerelationships with comp set staff and RMs to ensure Stey has the best possibleaccess to information on market conditions
REVENUE ANALYSIS
• Analyzehistorical property performance and pick-up data for use in demand forecastingand strategy
• Analyzeyield information to identify potential new business, markets and trends
• Maintain arolling three-month outlook and monitor actual versus forecast for planachievement on pick-up, forecasting, etc.
• Complete andanalyze the month-end reports
• Analyze andsupply data for the preparation of the annual plan (budget)
• Identify andanalyze new business opportunities
MAINTENANCE OF SYSTEMS & PROCEDURES
• Maintainaccuracy of all reservations and other data
• Conductquality control checks on all revenue management systems to ensure dataaccuracy
• Ensure thatall the rates are loaded on all rate databases
• Remain fullyconversant with the uses & applications of all systems relating to revenuemanagement
• Ensure allspecial activities are followed up on in a timely manner and results of suchrecorded
RESERVATIONS
• Handle allbookings in the Stey PMS
• Ensureappropriate follow up on bookings
• Communicatewith potential Guests and Tenants
• Handle allinquiries – Phone, email, WeChat
OTHER
• Manage all contract and communication for distribution channels
• Work closely with each Community Manager in all aspects of property operations.
• Provide reports as required by senior management
Stey 专注于共享公寓和设计酒店。通过建立“智能”、“互联”及“精彩”的生活体验,响应新一代租户的需求及愿望。现代科技赋予Stey社群充分的高效性、灵活性与新鲜感。借助社会科学及智能算法,Stey实现了家、共享居住及酒店之间的创新平衡,重新定义人与人之间的“联结”。独创的“转租”这一新型居住模式,让Stey的住户在享受共同居住、激发彼此灵感、保持新鲜体验的同时,能够更加自由、高效地“移动”。Stey用瑞典的方式创造简单可靠的产品,所有Stey的产品设计及设施、材料的选取都秉持环保、节能、可持续发展的理念。在运营方面,Stey所传承的瑞典模式使得管理与运营单纯、可靠且透明。