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职位招聘

    职位:Crowne Meetings Fulfillment Manager 皇冠会务销售经理

  • 职位性质:全职
  • 工作地区:福建省福州市
  • 招聘人数:若干
  • 学  历:不限
  • 工作经验:不限
  • 所 在 地:不限
  • 户 籍 地:不限
  • 提供食宿:提供食宿
  • 年龄要求:不限
  • 计算机能力:不限
  • 语言要求:英语(熟练)
  • 国际联号工作经历:不限
  • 薪资待遇:5千-1万
  • 职位有效期:2020-01-22至2020-02-21

岗位职责/职位描述

FINANCIAL RETURNS财务回报

·         Develop deep understanding and knowledge of key sectors targeted by hotel, and gain sectorial/account expertise when necessary to maximise lead conversion rate

·         加强对酒店主要目标领域的深度了解和认识,必要时获取各行业/客户的专业知识,使线索转化率最大化。

·         Ensure the timely follow up and pursuit of business with customers’ leads in order to drive the highest levels of conversion

·         确保及时的跟进并争取客户的业务线索,以推动线索转化达到最大程度。

·         Conduct and/or assist Sales team in customer negotiation process

·         组织和/或协助销售团队的客户谈判程序。

·         Conduct proposal negotiation process and assist Business Development team where necessary

·         组织报价谈判程序并在必要时协助业务拓展团队。

·         Handle contract signing process

·         处理合同签订程序。

·         Updated lead status in relevant systems and communicates lead status to relevant Business Development staff (e.g. account owner)

·         在相关系统中更新线索状态并与相关业务拓展员工(如客户负责人)沟通线索状态。

PEOPLE员工团队

·         Team up with counterpart Event Management staff to deliver sector/customer specific services when appropriate

·         与会务运营团队同等职位成员合作,在必要时为行业/客户提供要求的服务。

·         Communicate to his/her superior any issues encountered and other relevant information

·         与上级领导交流他/她所遇到的问题及其它相关信息。

·         Attend and participate in and where appropriate, organise training sessions, daily briefings and other meetings as required

·         出席并参与培训课程、每日例会及要求的其它会议。

·         Where applicable, supervise, manage and train MICE Fulfilment Executives and MICE Fulfilment Coordinators in carrying out their responsibilities

·         适用时,监督、指导和培训会务销售主任和会务销售协调员执行其工作职责。

GUEST EXPERIENCE宾客体验

·         Process customer inquiry in accordance to specified service standards

·         根据具体的服务规范处理客户询价。

·         Develop and deliver relevant documentation to the customer

·         为客户编制并提供相关文件。

·         Prepare and deliver site inspections for potential customers (when necessary)

·         准备并为有可能的客户提供现场考察服务(必要时)

RESPONSIBLE BUSINESS企业责任

·         Prepare and submit proposals

·         编制并提交报价。

·         Ensure accurate and timely updating of a record of all relevant activities and customer information in the provided Sales System (i.e. Delphi; Opera; etc.) for future reference and control purposes

·         确保在所提供的销售系统中(即Delphi,Opera 等)及时准确的更新所有活动的准确记录,以便将来参考与管理