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Field1•Effectively manage the restaurant by ensuring the following:•有效管理餐厅的日常工作,确保日下工作正常进行:oOversee the Implementation of standards as detailed in the departmental standards and procedures manualo监督部门工作标准和程序手册中列出的各项规范的贯彻执行。oAdhere to opening and closing procedureso遵守开始营业和结束营业的程序。oAdhere to bill paying procedures o遵守规定的结账程序。oConduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etco有效的进行交接班说明会,确保所有员工了解重要客人,特殊活动,每日特价,重点是推销某些产品等。oPersonally meet and farewell a minimum of 80% of your customerso亲自迎送80%以上的客人。oEncourage and motivate staff to provide optimum service during all shiftso激励在岗员工为客人提供卓越的服务。•Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile•与厨师和餐饮经理交流意见和客人的建议从而反应当前客人的情况。•Develop and implement Promotions Calendar for F&B products in restaurant •在餐厅制定和执行餐饮产品促销活动日历。•Manage special event concepts•特别活动的概念管理工作。•Anticipate market changes and review operations when necessary•善于预测市场的变化情况,并在必要时审评运营工作。•Conduct competitor analysis•对竞争对手进行分析。•Create positive publicity opportunities•创造良好的公众宣传机会。•Manage customer database and utilize effectively•管理顾客数据库并有效的加以使用。•Up-sell property facilities•推销酒店的设施。•Actively pursue cost saving measures•积极的实行节约成本的方法。•Recycle wherever possible•尽可能再利用能源。•Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific•在竞标过程中与销售经理密切合作争取新的客户;特别是餐饮部门的客户。•Manage wage and beverage cost •管理工资和饮料成本。•Actively pursue HOE breakage controlling,ensure quarterly inventory breakage under 0.3%•积极的实行酒店营运设备破损率控制,并保证每季度盘点破损率控制在0.3%以下。•Forecasting •进行预测工作。•Stock control•有效的控制存货。•Analyze food and beverage statistics through point of sale system•通过销售点销售系统分析餐饮统计数据。•Works with Superior on manpower planning and management needs•和上级领导一起进行人力规划和管理需求。•Works with Superior in the preparation and management of the Department’s budget•和上级领导一起编制和管理部门预算。Field2•Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.•完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。•Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.•持有当地政府规定的含酒精饮品知识课程证书或食品服务许可证或有效的健康或食品上岗证。•Problem solving, reasoning, motivating, organizational and training abilities.•具有解决问题,推理,号召,组织和培训能力•Good writing skills•具有良好的写作技能•Leadership Skills•具有领导能力Qualifications –学历•Diploma in Hotel Management, Food & Beverage, or related field.•酒店管理,餐饮或相关专业的大专学历。Experience –经历•4 years related experience, including supervisory experience, or an equivalent combination of education and experience•4年相关工作经历,包括管理经验,或与此相当的教育和相关工作经验结合的背景。
关于皇冠假日酒店及度假村作为洲际酒店集团旗下的高端酒店品牌,皇冠假日酒店及度假村选址于各大主要城市、门户城市以及旅游度假目的地,旨在满足现代商务旅行者的需求,助力新时代的有志之士成就高效商旅。皇冠假日酒店及度假村提倡互相合作、灵活高效和人性关怀的品牌理念,为宾客提供“早餐同步退房”、“以电助力”和“皇冠会务总监”等品牌特色服务。 福州融侨水乡皇冠假日酒店位于福州市仓山区闽江大道167号,与闽江公园近在咫尺,风光旖旎,距离福州火车站 约 9公里、 福州长乐机场 50公里,临近 爱琴海购物公园 、仓山万达广场 。您还可轻松前往三坊七巷、林则徐纪念馆、西禅寺、鼓山等景点。此外,酒店附近的公共交通设施也是您提高出行效率的不错选择。 福州融侨水乡皇冠假日酒店拥有850平方米多功能会议场地,共5间会议室,其中包括可轻松容纳300人(宴会形式)的550平方米大宴会厅。无论是董事会议、产品发布会、公司年会或是盛大的婚礼庆典,我们的皇冠会务总监及团队都能针对会议需求度身定制个性化方案,随时随地提供现场支持,激发您的灵感,助力会务活动精彩圆满。