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岗位职责
1、 交流同时,用热情的语调向所有宾客问候,让他们觉得受到酒店的欢迎;
2、 及时有效的和宾客沟通,确保给宾客及时的答复,客人的要求必须要在规定时间内解决;
3、 及时准确的为酒店内外宾客转接电话;
4、 准确及时的为客人传递信息,确保顾客隐私;
5、 维护客户资料和详细信息,确保预定有效;
6、为客人提供酒店内部咨询或室内电话的查询工作。
岗位要求1、大专及以上学历;
2、说话口齿清楚,音质优美,反应敏捷;
3、具备英语听说能力;
4、有星级国际联号同岗位工作经验优先。
国测国际会议会展中心自2019年4月正式营业,位于北京市顺义区临空经济核心区,国家地理信息科技产业园南区;国测国际会议会展中心总建筑面积约52万㎡,集会议、会展、剧院、休闲娱乐设施、多元住宿、餐饮等功能于一体,可容纳8000人同时与会的综合型酒店。会展中心地理位置优越,与首都国际机场直线距离1.5公里,交通便利;与北京城市副中心直线距离约13公里,处于同一发展轨道,为未来的发展带来了巨大的辐射效应;同时,毗邻东郊湿地森林公园,是通州、顺义、朝阳三区交界地带,规划面积8.9万亩,是北京城市总体规划确定的四大郊野公园之一。 Guoce International Convention and Exhibition Center has been officially opened in April 2019. It is located in the core area of the airport economy in Shunyi District, Beijing, and the southern area of the National Geographic Information Technology Industrial Park;With a total construction area of about 360,000 square meters, the International Convention and Exhibition Center is a comprehensive hotel that integrates convention, exhibitions, theaters, leisure and entertainment facilities. It can accommodate 8,000 people at the same time.The Convention and Exhibition Center has an advantageous geographical location, with a straight-line distance of 1.5 kilometers from the Capital International Airport, and convenient transportation; a straight line distance of about 13 kilometers from the Beijing Sub-City Center. It is on the same development track and brings a huge radiation effect for future development; at the same time, it is adjacent to the east The Suburb Wetland Forest Park is the junction of Tongzhou, Shunyi, and Chaoyang Districts.