【岗位职责】
1、接受线上、线下客户对酒店的预订需求,并予以妥善解决。
2、接听客户对酒店等产品信息的咨询电话,予以解答并作好相关记录。
3、熟悉处理房间预订的程序,给宾客提供给最新和最准确的房况信息。
4、落实“预订未到宾客”的名单和每日团队取消情况。
5、调节和控制房间预订、销售。
【岗位要求】
1、具备热情的工作态度、一定的抗压能力、拥有良好的执行力和团队精神;
2、有一定的沟通能力,口齿清晰、开朗自信,有较强的语言表达能力和人际沟通能力;
3、大专及以上学历,普通话标准,谈吐礼貌,声音甜美;
4、熟练掌握基本办公软件操作,打字熟练;
5、具有星级酒店相关工作经验者优先;
6、具有优良的服务意识和敬业精神。
国测国际会议会展中心自2019年4月正式营业,位于北京市顺义区临空经济核心区,国家地理信息科技产业园南区;国测国际会议会展中心总建筑面积约52万㎡,集会议、会展、剧院、休闲娱乐设施、多元住宿、餐饮等功能于一体,可容纳8000人同时与会的综合型酒店。会展中心地理位置优越,与首都国际机场直线距离1.5公里,交通便利;与北京城市副中心直线距离约13公里,处于同一发展轨道,为未来的发展带来了巨大的辐射效应;同时,毗邻东郊湿地森林公园,是通州、顺义、朝阳三区交界地带,规划面积8.9万亩,是北京城市总体规划确定的四大郊野公园之一。 Guoce International Convention and Exhibition Center has been officially opened in April 2019. It is located in the core area of the airport economy in Shunyi District, Beijing, and the southern area of the National Geographic Information Technology Industrial Park;With a total construction area of about 360,000 square meters, the International Convention and Exhibition Center is a comprehensive hotel that integrates convention, exhibitions, theaters, leisure and entertainment facilities. It can accommodate 8,000 people at the same time.The Convention and Exhibition Center has an advantageous geographical location, with a straight-line distance of 1.5 kilometers from the Capital International Airport, and convenient transportation; a straight line distance of about 13 kilometers from the Beijing Sub-City Center. It is on the same development track and brings a huge radiation effect for future development; at the same time, it is adjacent to the east The Suburb Wetland Forest Park is the junction of Tongzhou, Shunyi, and Chaoyang Districts.