Escorts arriving and departing guests in a friendly , courteous manner to and from their accommodations,  transporting their luggage . Acquaints each guest with room and features. To facilitate a memorable guest experience from arrival, during the stay, and to adhere to Hilton Brand Standards. 
热情友好的帮助客人提携行李，引领客人到房间并提供所需服务。贯穿希尔顿品牌服务理念于服务当中给客人留下难忘而又愉悦的回忆。
 1.Retrieves guests items from cars , busses , vans and carts lifts ,carries and loads luggage and packages onto a bell cat to transport items throughout hotel to designated room navigates bell cart through public areas , guest room corridors and to elevators .
帮助客人寻找丢失在出租车上的物品。 通过专用行李车装卸通道为客人装卸行李。
2.Escorts customers to accommodations, visually inspects room and telephone and deficiencies such as towels to housekeeping immediately. Points out room features and directory for reference.
引领客人到房间，介绍酒店及房间的设施设备。快速巡视房间是否存在问题，及时通知相关部门予以解决。
3.Listens and responds to guest inquires using a positive , clear speaking voice . answers questions and offers assistance giving accurate information regarding outlet hours , other hotel service , directions to local attractions or function rooms , car rentals , air line shuttle service , etc.
对于客人的需求予以积极快速的回应，提供准确信息，提供租车、旅游向导等服务。
4.Organizes and store luggage as necessary in a designate area .
将客人行李有序的寄存于指定地点。
5.Greets customers immediately with a friendly and sincere welcome . Remain calm and attentive , especially during heavy hotel activity and emergencies .
热情友好的问候客人。能成着冷静的应对各种突发情况。
6.Takes an active role in the team by being kind, cooperative, helpful and never forgetting the person behind the guest.
积极的工作，友好的为客人提供服务的同时招呼示意下一位客人。
7.Actively takes part in training where and when required, attending formal training sessions and on the job training to ensure standards and develop skills and abilities. 
积极参加所需的各种培训，提高工作能力。
8.Contributes to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests.
致力于酒店工作，为酒店发展提供创造性的建议，为顾客和整个团队提供高品质服务。

西安沣东希尔顿逸林酒店由西安统筹科技发展有限公司投资，引进希尔顿酒店管理公司进行经营管理，是西咸新区沣东新城第一家全方位服务型国际品牌高端酒店，同时也是希尔顿逸林品牌落地西咸新区的第一个项目，将积极推动区域城市功能品质全面提升。酒店位于大西安科技创新引领轴中心位置与大西安新中心核心承载区，毗邻昆明池七夕公园，距西安主城区及西安高新核心商业区仅8公里，10分钟车程即可抵达西安阿房宫高铁站，30分钟车程抵达西安北站及西安咸阳国际机场。酒店拥有292间时尚现代的客房及套房。酒店宴会会议设施齐全，560平方米的无柱大宴会厅，5间66至200平米大小不同的多功能厅，无论是大型会议、婚宴还是私人宴请，都是您的理想之选。配备超高品质PRECOR设施的健身房 ， 静谧舒适的瑜伽室，室内恒温泳池，为您提供一段能量充沛的闲暇时光。