岗位职责
1.根据酒店年度市场营销战略计划,为获取收益最大化完成指定销售任务,维护老客户提高回头率,同时持续不断开发新客户2.在销售部负责人,收益经理,高级及销售经理的领导和监督下,配合市场销售部总监完成酒店整体和所负责的区域内销售和市场任务
3.协助经理不断改进完善工作标准和服务程序,并督导实施
4.负责费用控制和财产、设备及物料用品管理,做好材料用品的领用、保管及耗用账目
5.负责处理客人对服务工作的意见、建议和投诉,认真改进工作
6.严格岗位职责和工作程序,保证服务标准和操作方法的正确性,善于发现出品和服务方面的问题,善于言谈,善于沟通,善于处理各类紧急事件及有关的客人投诉
7.协助经理落实业务培训计划,不断提高下属员工的服务技能、服务技巧,提高综合素质
8.完成经理布置的其他工作
岗位要求
1.熟悉餐工作流程
2.良好的服务、销售意识及能力
3.有酒店市场销售工作经验者优先
岗位提供:五险一金、免费食宿、带薪年假及专业培训等福利。
面试地址:呼和浩特市锡林郭勒南路5号呼和浩特香格里拉B1层人力资源部
面试时请您携带身份证原件及一寸近期照片
呼和浩特香格里拉是当地首家国际性的豪华酒店,位于市中心繁华的商业区,25分钟车程即可抵达呼和浩特白塔国际机场。酒店设计时尚,暖色基调平添温馨和舒适的意境,坐拥青城公园之美景。365间豪华典雅的客房和套房,11间宽敞的服务式公寓,及酒店豪华轿车内,均提供免费无线网络服务。香宫、馨咖啡和大堂酒廊奉上琳琅满目的全球美食。酒店拥有全市最大的宴会厅和十个规模各异、设计别致的多功能厅,满足不同活动的需求。康体设施一应俱全,健体中心和25米长的室内游泳池,无论是商务还是休闲宾客都能在这里得到放松。Ideally located in the commercial district and just 25 minutes from HuhhotBaita International Airport, Shangri-La, Huhhot is the city’s first international luxury hotel offering tranquil view of Qingcheng Park. The hotel boasts the most spacious accommodations, the finest cuisines, and, of course, legendary Shangri-La hospitality. Complimentary Wi-Fi connectivity service is provided throughout all 365 guestrooms and suites as well as 11 spacious serviced apartments for long-term guests, and even in hotel limousines. Shang Palace, Xin Cafe, and the Lobby Lounge combine to offer guests with an outstanding variety of cuisines from around the world. It is also home to the largest grand ballroom among the hotels in the city, and another 10 well-appointed function rooms provide full state-of-the-art conference facilities to satisfy all meeting and event requirements. The hotel’s Health Club, with sauna, jacuzzi and gym, is an ideal place to refresh and re-energize. A 25-metre indoor swimming pool is also available. 人力资源部招聘信息联系人: 刘女士电 话:( 0471) 3366888转6610 邮 箱: hrpersonnel.slhh@shangri-la.com邮 编: 010020地 址: 内蒙古呼和浩特市回民区锡林郭勒南路5号面试时请携带一寸照片及身份证复印件一份