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我的最佳东方| 找工作| 找企业| 投递箱| 增值服务
制服管理主管
1万-1.5万
投递简历
发布于 09-19
制服管理主管
1万-1.5万
北京-通州区 | 5年以上 | 中技 | 招12人
投递简历
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职位描述
  • Responsibilities:
  • Practices the service expectations linked to the UBR service model Set the Stage, Know your Stuff, Wow’em Now, Be a Hero
  • Continuously scans the work environment by observing and listening to obtain information that addresses or anticipates the service needs of guests and fellow Team Members
  • Takes ownership and demonstrates active listening and effective questioning to identify suitable, personalized options to efficiently meet or preferably exceed the service expectations of our guests or Team Members
  • Select the appropriate actions to efficiently meet or exceed the service expectation of guests or fellow team members based on the individual situations and desired results

Responsible for the scheduling of personnel and adjusting schedules as needed. Participates in budget preparation and monitoring.

Responsible for receiving all new inventories in database.

Coaches and motivates wardrobe team members to promote safe and efficient wardrobe operations while also exceeding guest expectations of courtesy and cleanliness.

  • Provides work direction counseling, coaching and performance reviews to hourly wardrobe team members. Performs proper and timely administration of daily payroll.
  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established UBR policy, procedures, training and team member involvement  activities.
  • Perform the duties of frontline Team Members
  • Performs other duties as assigned.

Influences decisions of moderate nature requiring high degree of tact.

Up to 50 direct reports with 60% of time supervising. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws


Qualifications:

  • Consistent attendance is a job requirement
  • Must be available and willing to work on Government Holidays, Weekends, and Varying Shifts
  • Sub-set of departmental key performance indicators, specified by higher level management (GSAT, TSAT, financial returns).

 1-3 years of supervisory experience required; or equivalent combination of education and experience. Knowledge in fabrics and inventory practices preferred.

  • Fluency in Chinese Required;
  • Professional working proficiency in English preferred, but not required
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports, business correspondence      and procedure manuals. Ability to effectively present information in      one-on-one and small group situations to customers, clients, and other      employees of the organization.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.


其他要求
国际联号工作经历:优先
语言能力:英语-良好
计算机能力:熟练
年龄要求:28-45岁
现居地:北京
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公司地址
北京市通州区土桥
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职位联系人
北京环球度假区人力资源团队
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  • 酒店业--国内高端酒店/5星级
    行业
  • 100-499人
    规模
  • 私营.民营企业
    企业性质
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北京市通州区土桥