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Responsibilities岗位职责:
1. follow the manager’s arrangement, do sufficient preparation for the opening and closing, such as organizing and cleaning up the restaurant 按主管/经理安排,做好开店前、打烊时的准备、整理以及收拾的工作;
2. Assist the manager in all preparation and recovery work to ensure the smooth operation of the restaurant 协助餐厅经理做好所有客人到店前的准备和离店后的恢复工作,确保餐厅的顺利运作;
3. be a proactive, enthusiastic, well-manner, patient and thoughtful serving specialist, also can professionally interact with guests服务客人时能做到主动、热情、礼貌、耐心、周到,能专业地和顾客互动;
4. actively participate in all kinds of training, commit to continuously improving yourself, in order to provide high-quality service to each of our distinguished guests 积极参与公司的各类培训,有不断提升自己的意愿,以为每位尊贵的客人提供高质服务;
5.good at introducing, promoting and upselling restaurant products to the guests善于向顾客介绍和推销本餐厅的饮品及菜品;
6. actively cooperate with and complete tasks delegated by the manager, be able to unite the team in order to achieve the financial success of the restaurant能配合及服从主管/经理的交代的工作,能团结及善于帮助同事以达到部门丰盈营收的目的;
7. Always be able to serve and solve problems from the guests’ prospective and interests永远能站在顾客的角度来服务和解决问题;
8. aspire to discover creative ideas that inspire the guests to fall in love with the restaurant, strive to create an unforgettable dining experience for the guests 能不断发掘能激发客人喜欢上餐厅的创意,努力为客人制造难忘的用餐体验。
Requirements任职要求:
1. have good hospitality common sense for a western restaurant such as Hoppo House, possess good level of service skills有良好的西餐厅服务常识,具有熟练的服务技能;
2. excellent teamwork spirit, can resourcefully handle service emergencies in Hoppo House优秀的团队合作精神,有处理西餐厅突发事件的应变能力;
3. can handle guest complaints with professionalism and experience对处理西餐厅的客诉有一定的经验;
4. careful, confident, have initiatives and be proud to serve认真、自信,积极主动,以服务为荣;
5. like to work in the hospitality industry, like to make new friends, and be excited to interact with guests喜欢从事服务行业,喜欢结交新朋友,能愉悦地与客人互动交流;
6. have good level of experience in star hotel chains or western restaurants有星级酒店、高档西餐厅相关工作经验;
7. Cantonese and English proficiency are preferred粤语、英语精通者优先考虑。
【公司福利】
1、极具竞争力的薪资+绩效奖金+年终奖+年度调薪机会;
2、良好的晋升发展平台,公司80%的管理层来自内部提拔;
3、可提供一日三顿工作餐和舒心安适的居住环境
工作地址:广州市越秀区中山三路中华广场10楼 HOPPOHOUSE贺馆西餐厅(地铁1号线烈士陵园站)
有意向者可直接到店面试联系
PARK 10 SOCIAL广州市越秀区胖籽餐厅是位于广州越秀区中山三路中华广场10楼,凝聚艺术、文化、美食与音乐于一体,提供优雅而灵感迸发的社交场所,为宾客们点亮更丰富多彩的生活。旗下拥有四大品牌,室外两千平方的空中花园酒廊,室内超过两千平方米的西餐厅、咖啡厅、speakeasy酒吧和休闲娱乐酒吧廊,分别是HOPPO HOUSE贺馆、HOPPO HOUSE咖啡、PARK 10天台流萤、OUT OF OFFICE、DISCLOSED。HOPPO HOUSE贺馆-源于广州十九世纪中西贸易时期粤海关文化,餐厅装修极尽考究-优质的食材与口感,部分菜品由香港半岛酒店主厨特别设计-不同于传统法餐的正式严谨,贺馆希望客人以中式用餐方式尽显欢聚之乐-为有特别需求的客人提供高端用餐定制服务HOPPO咖啡-广东地区首台LaMarzocoo旗下Modbar咖啡机,***出品-招牌甜品由法式蓝带厨艺学院蓝带勋章甜品师特别研发PARK 10天台流萤-舒适的户外天台环境,享受轻松愉悦的休闲时光-夜晚的经典电影放映和赛事转播-特别定制的小吃与鸡尾酒,与夜晚相得益彰-户外活动的绝佳场所,露天酒会与分享会的不二之选OUT OF OFFICE-还原了纽约六十年代的精致与奢华的隐藏式酒吧-酒单由国际知名调酒师Sandeep Hathiramani设计-舒适而兼具私密性的社交环境-专属的展示柜,可存放私人存酒DISCLOSED-打造纯正电音文化,聚集前卫潮流人士-致敬粤港经典,极致复古新演绎-定期圈内著名厂牌DJ与艺人演出地址:广州市越秀区中山三路33号中华广场10楼