Essential Duties and Responsibilities – (Key Activities of the role)
主要职责﹣(职务的主要工作)
1.Demonstrates co-operation and trust with colleagues, supervisors, teams and across departments.
确保同事、主管、团队及部门间良好的合作与信任。
2.Participate as a team player and establishes strong working relationships to deliver positive results.
积极参与团队协作，建立良好的工作关系。
3.Continually seeks to improve performance through individual efforts and with the assistance of others. 
不断通过自身努力及他人协助提高工作水平。
4.Maximizes opportunities for self-development.
竭尽所能自我完善。
5.Is open to new ideas and is willing to make changes in the job and routine as required. 
能接受新的想法，并愿意根据要求对工作内容及 日常规定进行调整。
6.Is able to cope under pressure at busy times and responds positively to changes in the workplace.
能承担工作压力，并积极应对改变。
7.Ensures that work quality meets the standards required and completes tasks in a timely and thorough manner with minimum supervision.
保证工作质量达标，并能在有限的监管下及时完成任务
8.Meets required attendance and grooming standards.
达到规定的出勤率及仪容仪表规范。
9.Co-ordinate the preparation of the departmental annual budget, including anticipated revenue and expenses
协调完成部门年度财务预算，包括预计收入与支出。
10.Controls and monitors departmental costs on an ongoing basis to ensure performance against budget
控制监管部门成本，以保持良好的收支状态。
11.Contributes to pricing decisions 
参与定价决策。
12.Participates in the planning of departmental goals as they relate to the wider spa strategy
参与制定部门计划，与spa宏观战略协调一致。
13.Understand and anticipates customer’s needs, takes action to address customer needs and strives to exceed customer expectation.
14.能了解并预期宾客的需要，且采取实际行动最大限度的满足宾客需要以超出其期望。
15.If required and where business demand necessitates, be willing to work over time to fulfill guest satisfaction.
在必要时，愿意为满足宾客需要主动加班。
16.Maintains the highest level of discretion and privacy during any guest interaction 
在任何对客交往中始终保证不透露隐私。
17.Maintains a soft tone during conversation with colleagues, guests and on the phone. 
无论与同事、宾客直接交流，或是打电话，始终保持柔和的语调。
18.Refrain from any unnecessary conversation within Spa treatments areas.
在水疗区域避免任务不必要的谈话。
19.Works effectively with colleagues from different viewpoints, cultures and countries
与持有不同观点、来自不同国家与文化背景的同事有效合作。

公司名称：苏州法尔曼水疗管理有限公司苏州法尔曼水疗管理有限公司是中国优质的水疗品牌，定位高端，服务专业，公司致力于打造高品质的spa专业服务。公司经营管理的项目主要包括水疗经营管理、水疗承包管理、水疗顾问咨询、形体修复、健康养生、水疗、美容美体等服务。公司管理团队成员均来自国际知名五星级酒店，包括洲际、皇冠、凯宾斯基等国际知名五星级酒店spa部门独立运作和管理。公司在顾问咨询、开荒筹建、运营管理上面均有多项成功案例。Aesthetics spa美学水疗护理中心，是公司精心打造的专业奢华的SPA护理品牌，以美学为设计理念，贯穿SPA的整个服务环节。五星级酒店的SPA专业团队精心打造的静谧SPA，这是一个您来了就会爱上的地方。