岗位职责:
- 监督日常运营,包括餐厅的开放和关闭流程,确保一切运作顺畅。
- 招聘、培训和管理员工团队,包括厨师、服务员、收银员等。制定员工排班表,确保足够的人力覆盖,并合理安排员工的休息和工作时间。
- 激励和评估员工的表现,处理员工的问题和纠纷。
- 确保为顾客提供卓越的用餐体验,及时处理顾客的投诉和建议。与顾客建立良好的关系,提高顾客的忠诚度和满意度。
- 与厨师团队合作,制定和更新菜单,确保菜品符合米其林标准和法式餐饮的特色。
- 监督食材的采购和库存管理,保证食材的新鲜度和质量。负责预算的制定和控制,包括成本控制、收入管理和利润分析。
- 审批采购申请和费用报销,确保财务合规范。
- 定期进行安全检查和培训,以防止事故和紧急情况的发生。
- 严格把控餐厅的服务品质和菜品质量,维护米其林星级的声誉。
- 不断寻求改进和创新的机会,以提升餐厅的整体水平。策划和组织特别活动,如节日庆祝、私人聚会和品酒活动等。
Job Responsibilities:
- Incharge daily operations, including restaurant opening and closing processes, to make sure everything runs smoothly.
- Recruit, train and manage a team of staff including cooks, waiters, cashiers, etc.Develop employee scheduling, ensure adequate manpower coverage, and arrange employees' rest and work time reasonably.
- Motivate and evaluate employee performance, deal with employee problems and disputes.
- To ensure an excellent dining experience for customers and to deal with customer complaints and suggestions in a timely manner.Build good relationship with customers, improve customer loyalty and satisfaction.
- Work with the chef team to develop and update the menu, ensuring that the dishes meet Michelin standards and the characteristics of French cuisine.
- Supervise food procurement and inventory management to ensure freshness and quality of food.Responsible for budget formulation and control, including cost control, revenue management and profit analysis.
- Approve purchase requests and expense claims to ensure financial complianc.
- Ensure that the restaurant complies with all health and safety regulations, including food handling, storage and kitchen cleanliness standards.
- Conduct regular safety inspections and training to prevent accidents and emergencies.Strictly control the service quality and dish quality of the restaurant, and maintain the reputation of Michelin stars.
- Plan and organize special events such as holiday celebrations, private parties and wine tastings.
岗位要求:
Job requirements:
璞丽专享福利:
- 住宿(二人一间)独立卫生间,免费提供无线网络及床上用品的使用。
- 非上海市户籍享有每年一次往返程车费报销。
- 享有补充商业医疗保险,可100%报销医保范围内门急诊费用。
- 享有特殊班次补贴和各类促销奖励机制。
- 享美味员餐、每月美食节、节日以及生日礼品卡。
- 璞麗赞赏计划,有机会获得奖励积分,可换取多种多样的丰厚礼品。
- 享有免费年度体检。
Exclusive Benefits at The PuLi Hotel & Spa:
- Accommodation (two people sharing a room) comes with private bathrooms. Free Wi-Fi and bedding are provided.
- Non-Shanghai household registration employees are entitled to have their round-trip ticket travel expenses reimbursed once a year.
- Supplementary commercial medical insurance is available, which can cover 100% of the outpatient and emergency expenses within the scope of medical insurance.
- Be entitled to special shift allowances and various promotional incentive mechanisms.
- Enjoy delicious staff meals, monthly food festivals, as well as holiday and birthday gift cards.
- The PuLi Appreciation Program offers the opportunity to earn reward points that can be exchanged for a wide variety of generous gifts.
- Free annual physical examinations.
位求职者投递了该职位,你的简历匹配度为
你的综合竞争力排名为第
名
立即沟通
The PuLi Shanghai is a deep sense of reconnection in a central city location, made possible by masterful minimalism. It features the Michelin-starred and Black Pearl Guide restaurant —— PHÉNIX, Long Bar, Garden Terrace and UR Spa. The original intention behind our first property, The PuLi Shanghai, carries us forward. Cities need pockets of calm – places that undo the damage of sensory overload. We instil a sense of balance through the composed elegance of less and the gentle, authentic rhythms of purposeful hospitality.上海璞麗于繁华深处, 寻回心灵归处, 以极简美学, 成就此方天地。 坐拥米其林黑珍珠双料餐厅斐霓絲、长吧、露天花园和遥水疗。 我们开设的第一家酒店——上海璞麗时怀抱的初心, 始终引领我们前行。 都市需要一片澄净桃源, 那是能修复感官过载所带来痕迹的疗愈之地。 我们以简驭繁的优雅, 与用心至深的待客韵律, 悄然为您构筑内心的平衡。