西餐厅领位
6千-7千
投递简历
发布于 2025-12-30
西餐厅领位
6千-7千
上海 | 1年以上 | 大专 | 招2人
投递简历
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职位福利
职位描述

工作职责:

  1. 负责餐厅领位的日常管理和运营,确保客人在餐厅用餐的各个环节顺利进行。
  2. 监督餐厅的清洁和卫生工作,确保就餐环境整洁舒适。
  3. 与其他部门(如厨房、采购等)密切协作,确保信息畅通,协调解决运营中出现的问题。
  4. 与厨师团队合作,确保菜品的质量、口感和呈现符合餐厅的标准和特色。
  5. 及时处理顾客的投诉和建议,确保问题得到妥善解决。
  6. 迎接重要客人,提供个性化服务,营造良好的用餐氛围。
  7. 定期收集顾客反馈,分析顾客需求和意见,提出改进措施,以持续提升服务质量。


岗位要求:

-具备酒店餐饮服务或社会高级餐厅服务相关工作经验1年以上。
-具备良好的餐饮知识以及服务意识。
-良好的英语和普通话以及书写。

-对餐饮服务有热情,能积极主动的与客人互动销售酒店的产品。

-具有国际性酒店同岗位工作经验,优先录取。


璞丽专享福利:
- 住宿(二人一间)独立卫生间,免费提供无线网络及床上用品的使用
- 非上海市户籍享有每年一次往返程车费报销
- 享有补充商业医疗保险,可100%报销医保范围内门急诊费用
- 享有特殊班次补贴和各类促销奖励机制
- 享美味员餐、每月美食节、节日以及生日礼品卡
- 璞麗赞赏计划,有机会获得奖励积分,可换取多种多样的丰厚礼品。

- 享有免费年度体检


Job Responsibilities:

  1. Be responsible for the daily management and operation of the restaurant's seating arrangement to ensure that all aspects of guests' dining experience in the restaurant proceed smoothly.
  2. Supervise the cleaning and hygiene work of the restaurant to ensure a clean and comfortable dining environment.
  3. Work closely with other departments (such as the kitchen, purchasing, etc.) to ensure smooth information flow and coordinate to solve problems that arise during operation. 
  4. Work with the chef team to ensure that the quality, taste and presentation of the dishes meet the standards and characteristics of the restaurant.
  5. Handle customers' complaints and suggestions in a timely manner to ensure that problems are properly resolved.
  6. Welcome important guests, provide personalized services and create a pleasant dining atmosphere.
  7. Regularly collect customer feedback, analyze customer needs and opinions, and propose improvement measures to continuously enhance service quality.


Job requirements:
-Experience in hotel restaurant service or Fine Dining restaurant service at least 1 year.
-Good knowledge of food and beverage and service awareness.
-Oral and written fluency in Chinese & English.
-Have passion for food and beverage service and can actively interact with guests to upselling hotel products

-International hotel experience in the same position is preferred.


Exclusive Benefits at The PuLi Hotel & Spa:
- Accommodation (two people sharing a room) comes with private bathrooms. Free Wi-Fi and bedding are provided.
- Non-Shanghai household registration employees are entitled to have their round-trip ticket travel expenses reimbursed once a year.
- Supplementary commercial medical insurance is available, which can cover 100% of the outpatient and emergency expenses within the scope of medical insurance.
- Be entitled to special shift allowances and various promotional incentive mechanisms.
- Enjoy delicious staff meals, monthly food festivals, as well as holiday and birthday gift cards.
- The PuLi Appreciation Program offers the opportunity to earn reward points that can be exchanged for a wide variety of generous gifts.
- Free annual physical examinations.


其他要求
语言能力:英语-良好
计算机能力:良好
年龄要求:23-35岁
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公司地址
上海市静安区常德路1号
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职位联系人
人力资源部-招聘.Human Resources Recuritment
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人力资源部-招聘.Human Resources Recuritment

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该企业7天内简历处理的效率
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 外商独资.外企办事处
    企业性质
The PuLi Shanghai is a deep sense of reconnection in a central city location, made possible by masterful minimalism.  It  features the Michelin-starred and Black Pearl Guide restaurant —— PHÉNIX, Long Bar, Garden Terrace and UR Spa.  The original intention behind our first property, The PuLi Shanghai, carries us forward.  Cities need pockets of calm – places that undo the damage of sensory overload.  We instil a sense of balance through the composed elegance of less and the gentle, authentic rhythms of purposeful hospitality.上海璞麗于繁华深处, 寻回心灵归处, 以极简美学, 成就此方天地。  坐拥米其林黑珍珠双料餐厅斐霓絲、长吧、露天花园和遥水疗。  我们开设的第一家酒店——上海璞麗时怀抱的初心, 始终引领我们前行。  都市需要一片澄净桃源, 那是能修复感官过载所带来痕迹的疗愈之地。  我们以简驭繁的优雅, 与用心至深的待客韵律, 悄然为您构筑内心的平衡。
上海市静安区常德路1号
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