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岗位职责：
- 处理宾客的预订、入住、退房等业务，确保流程顺畅。
- 相互监督前台员工之间的服务态度和质量，提升宾客满意度。
- 及时解决宾客的投诉和问题，协调相关部门处理。
- 管理前台物资，确保充足且合理使用。
- 与其他部门保持良好沟通，协调工作。
- 严格执行酒店的各项规章制度。
Job Responsibilities：
- Handle guest booking, check-in, check-out and other business to ensure smooth process.
- Monitor the service attitude and quality between front desk staff to improve guest satisfaction.
- Solve guest complaints and problems in a timely manner and coordinate with relevant departments to deal with them.
- Manage front desk supplies to ensure adequate and proper use.
- Maintain good communication and coordination with other departments.
- Strictly enforce all hotel rules and regulations.
岗位要求：
良好的沟通能力具有国际性酒店同岗位工作经验1年以上
计算机能力良好
英语交流能力良好
Job Requirements:
Good communication skills more than 1 years working experience in international hotel in the same position
Good computer skills
Good communication skills in English
国际联号工作经历：优先语言能力：英语-良好计算机能力：良好年龄要求：20-35岁 
位求职者投递了该职位，你的简历匹配度为
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名
酒店业--国际高端酒店/5星级
100-499人
外商独资．外企办事处
璞麗酒店是沪上 “都会桃源”概念奢华酒店的先驱者，坐拥斐霓絲、长吧、露天花园和遥水疗。有别传统豪华五星级酒店，强调“雕琢奢华”的璞麗酒店旨在为住客提供个人专属服务，并以其独有的品味展现精致古典和现代风格的完美结合，城市空间与度假概念相互交融，带来不同以往的独特体验，成就一方大隐于市的城市绿洲。Home to PHÉNIX, Long Bar, Garden Terrace and UR Spa, The PuLi Hotel and Spa is Shanghai’s first luxury urban resort. Firmly incorporated into the hotel’s dedication to delivering handcrafted luxury service, guest experiences mark a departure from the expected generic style of luxury usually associated with conventional collections of foremost hotels. Imbued with contemporary elements and accents of traditional Asian charm, the result is a distinctively unique, new spatial and guest experience in this oasis within the metropolis.
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