• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 岗位晋升
• 年度旅游
• 员工生日礼物
• 包吃包住
• 人性化管理
• 管理规范

Job responsibility
1. Responsible for the reception and management of the front office of the hotel, familiar with the functions of the front office service facilities and in good condition.
2. Conducted relevant market plan analysis, formulated departmental work plans and completed work reports.
3. Make the highest room occupancy rate and obtain the best room income.
4. Supervised subordinate department heads, assigned work tasks, defined post responsibilities, and adjusted work deployment at any time.
5. Maintain good guest relations and can handle guest complaints independently and effectively.
6. Assist the hotel and higher level leaders to deal with emergencies.
Job responsibility
1. College degree or above, more than 3 years working experience in Marriott brand and preparation.
2. Familiar with the operation and management of the front office of the hotel, familiar with Marriott brand member management system and Opera system, with a strong sense of responsibility and dedication.
3. Supervised the service quality standards and operation process standards of the staff in each branch of the front office and comprehensively supervised the work of the front office.
4. Effectively implement, implement and complete the monthly work plan formulated by the department.
5. Fluent in English dialogue, strong coordination and management ability, with certain sales ability.
6. Have a comprehensive grasp of basic financial knowledge of front desk cash register, and be able to deal with financial problems involved in daily services.
岗位职责
1.负责酒店前厅部的接待和管理工作，熟知前厅服务设施的功能，处于完好状态。
2.进行有关的市场计划分析制定部门工作计划，完成工作报告。
3.使客房达到最高出租率，获取最佳的客房收入。
4.督导下属部门主管，委派工作任务，明确岗位责任，随时调整工作部署。
5.保持良好的客际关系，能独立有效地处理宾客投诉。
6.协助酒店与更高一级领导处理突发事件。
岗位职责
1.大专以上学历，有同岗位万豪品牌工作经验及筹备经验3年以上。
2.熟悉酒店前厅的经营管理工作，熟悉万豪品牌会员管理制度及Opera系统，具有较强的工作责任感和敬业精神。
3.督导前厅各分部员工服务质量标准、操作流程标准并对前厅部各项工作实施全面监管。
4.有效贯彻、落实并完成部门制订的每月工作计划。
5.英语对话流利，有较强的协调管理能力，具有一定的销售能力。
6.全面掌握前台收银方面的财务基础知识，能处理日常服务环节中所涉及到的财务方面的问题。

深圳彭年万丽酒店，楼高250米（共57层），作为在深圳罗湖屈指可数的国际酒店之一，彭年万丽酒店诠释了深圳年轻活力的现代风格。舒适惬意的下榻住宿环境，独特的万丽社交会务协办技能、以及地道美食与文化风情的探索引领，为旅客绘制与发现深圳魅力，捕捉属于自己的邂逅。秉承万丽品牌“Design This Way”设计理念。当迈入彭年万丽酒店时，12米高的华丽大堂用别具一格的方式迎接旅客的到来。大堂的接待前台背景设计，灵感来自深圳原生态文化，蛛网般的水田、青山、绿水与鹏城的繁华景观印刻在墙面上，并在历史纽带“深圳河”的灌注下，展现了都市生气勃勃的姿态，阐述着它想说的故事。Renaissance Shenzhen LuohuHotel, 250 meters high (57 floors in total).As one of the few internationalhotels in Luohu District. Renaissance Shenzhen Luohu Hotel annotates the modernstyle of Shenzhen's dynamic vitality. The comfort table accommodation, uniqueR.E.N Meeting skills, as well as the exploration and guidance of authentic foodand cultural...to draw and discover the charm of Shenzhen and capture your ownencounter.Adhering to the design conceptof "Design This Way", When you walk into Renaissance Shenzhen LuohuHotel, the magnificent lobby with a height of 12 meters welcomes you in aunique way. The background design of the reception desk in the lobby isinspired ty Shenzhen's original ecological culture. The reticulated paddyfields, the long green hills, the clear rivers and the prosperous landscape ofShenzhen are engraved on the wall. Under the perfusion of the historicallink" Shenzhen River", it shows the dynamic posture of the city andexpounds the stories it wants to tell.公开招聘：周一至周五 08:30-17:30面试地址：深圳市罗湖区嘉宾路2002号彭年万丽酒店乘车路线：地铁1号线国贸站B出口步行五分钟到达，公交车至金城大厦或阳光酒店面试入口：由酒店员工通道做好登记进入，下至负二层人力资源部面试