岗位职责
1、确保服从集团品牌的方针政策,程序以及品牌标准
2、根据员工的个人质素做出相应的培训计划,完成并考核
3、依据不足之处制订和实施行动计划在影响到客户服务之前
4、协助下级员工遵守已建立的程序和方针政策
5、和厨房保持有效率的沟通
6、帮助准备培训计划
7、协助餐厅经理做培训
8、带领下属创造一个好的工作氛围
9、注意个人形象的展示和恪守时间标准
10、热情迎接客人,适当的处理客人的意见和问题,并促进销售,以达到预期的收益效果
11、正确介绍菜单,适当的时候为客人提供好的建议
12、与客人保持良好的关系,提供人性化得服务
13、根据库存量安排采购单
14、准备每周的班次表
15、在餐厅经理不在的情况下,做好交接
16、在必要的情况下根据部门经理的要求完成其他工作
17、在菜单和其他部门促销活动计划时提供好的建议
18、执行培训计划,合理安排时间
19、掌握相关的食品,酒水以及服务知识
20、灵活运用与客人相处的技巧
21、具备管理能力的质素。
岗位要求
1、掌握所有食品及饮料业务和现代管理原则方面的经验
2、在餐饮运营方面有5-8年的经验
3、在相关的岗位至少有3年的工作经验
4、具备良好的运营和行政管理技能
5、任何时候保持良好的仪容仪表
6、具备自我激励的能力
7、具备与各级团队成员的沟通能力,监督和激励员工
8、良好的英文书写和口语能力。
The city of Xian (lit, “Western Peace”) is located south west of Beijing, ninty minuties by flight. Home to the renowned Terracotta Warriors and the impressive Bell Tower, Xian was China’s capital in ancient times and was its trading and military base during the Tang Dynasty in the early 7th century. It was also the starting point for many a traveler on the Silk Route made famous by the early adventure Marco Polo. Xian is becoming a major tourism and business destination of Northwest China. The hotel is located right in the heart of Xian which is the commercial and government district, the hotel is minutes away within walking distance from the major shopping centres and allows guests easy access to the various historical and cultural sites in town which is ideal for all travellers. Renmin Square stands as another magnificent monument to Xian’s glorious past. Within this expansive complex of beautifully landscaped gardens stand a series of historical buildings of Sino-Russian architecture echoing more than 50 years. This hotel complex combined 4 different styles hotels, Sofitel on Renmin Square, Grand Mercure on Renmin Square, Sofitel Legend Peoples Grand Hotel which opened in 2014, and Building No.3 of Renmindasha. The hotels styled property with over 534 suits & rooms is combing French Morden art and Chinese traditional design with mordern comforts and features 6 restaurant outlets, 3 bars, 23 meeting rooms, a Spa, an indoor swimming pool and a gymnasium. The hotel is 5 minuties away from Bell tower and Drum tower, 40 minutes Terracotta Warriors, 40 minutes away from Xianyang Interantional Airport.