• 五险一金
• 技能培训
• 带薪年假
• 岗位晋升
• 员工生日礼物
• 年底双薪
• 包吃包住
• 年度旅游
• 节日礼物
• 管理规范

 
 
Provides courteous and efficient service and if possible to comply with every guest request.
 
如果有可能对每位客人提出每一个要求都要提供礼貌和高效率的服务和帮助。
 
Greet guest in a courteous and friendly manner.
 
礼貌友好的问候客人。
 
Escort guest form the main entrance to the Front Desk counter for registration.
 
从正门陪同客人到前台登记。
 
Show guest up to their rooms and explain the facilities the hotel provides.
 
引领客人到房间并向客人介绍饭店的设施。
 
Offer to do their flight reconfirmation, changes or new bookings.
 
为客人提供机票确认，更改或预订机票的服务。
 
Promotes the hotel outlets and offer to make reservations for them.
 
推销饭店的餐厅并为他们提供预订服务。
 
Adheres to policies established by the hotel.
 
遵守饭店建立的制度。 
 
To be thoroughly conversant with the computer system at the Front Office.
 
精通前厅的电脑系统。 
 
Provides guest service and comply if possible with every guest request.
 
如果有可能对每一位客人提出的每一个要求提供服务和帮助。 
 
Checks and ensures that all room/suites assigned for VIPs are in order and the respective amenities are placed in the room/suites before the guest arrival.
 
检查并确保为重要贵宾所预分的房间已经就绪，所有的小礼物在客人抵达前已经放入房间。
 
Meets and escorts arriving VIPs and bids farewell upon their departure.
 
迎接并陪同抵达的重要贵宾，在客人离店时应向贵宾道别。
 
Ensures that the lobby and work place is kept clean at all times.
 
确保大堂和工作区域始终保持整洁。
 
Assist in taking room reservations, if a guest approached the desk or calls up.
 
如果客人路过总台或打电话预订房间，要帮助客人。
 
Works closely with the Front Desk Agent to ensure a smoothly check in.
 
同总台员工密切合作以确保客人入住顺畅。
 
Provides the information of the city to the guest.
 
向客人提供本市的有关资料。
 
Read and sign the logbook and notice board for the latest news and follow-ups.
 
阅读工作日志并签字，注意布告板上的最新通知并落实。
 
Adheres the hotel policies and procedures.
 
遵守饭店的制度和工作程序。
 
Attend meetings and training programs (if any).
 
参加会议和培训。   
 
Reports to the Duty Manager of guest complaints immediately.  
 
及时向大堂值班经理报告客人的投诉。
 
Be alert and reports to the Duty Manager if seeing someone suspicious on the floor or around the lobby area.
 
如果在楼层或大堂区域看到可疑的人要提醒并汇报给大堂值班经理。
 
Ensure all Airport pick-ups are being taken care of.
 
确保照顾到所有的接机客人。 
 
 

The city of Xian (lit, “Western Peace”) is located south west of Beijing, ninty minuties by flight. Home to the renowned Terracotta Warriors and the impressive Bell Tower, Xian was China’s capital in ancient times and was its trading and military base during the Tang Dynasty in the early 7th century. It was also the starting point for many a traveler on the Silk Route made famous by the early adventure Marco Polo. Xian is becoming a major tourism and business destination of Northwest China. The hotel is located right in the heart of Xian which is the commercial and government district, the hotel is minutes away within walking distance from the major shopping centres and allows guests easy access to the various historical and cultural sites in town which is ideal for all travellers. Renmin Square stands as another magnificent monument to Xian’s glorious past. Within this expansive complex of beautifully landscaped gardens stand a series of historical buildings of Sino-Russian architecture echoing more than 50 years. This hotel complex combined 4 different styles hotels, Sofitel on Renmin Square, Grand Mercure on Renmin Square, Sofitel Legend Peoples Grand Hotel which opened in 2014, and Building No.3 of Renmindasha. The hotels styled property with over 534 suits & rooms is combing French Morden  art and Chinese traditional design with mordern comforts and features 6 restaurant outlets, 3 bars, 23 meeting rooms, a Spa, an indoor swimming pool and a gymnasium. The hotel is 5 minuties away from Bell tower and Drum tower, 40 minutes Terracotta Warriors, 40 minutes away from Xianyang Interantional Airport.