大堂副理的职责在于协助前厅部经理日常工作,于当班期间维持东方银座美爵酒店高效率的日常营运,维持高标准的客户服务和客人满意度。大堂副理有责任鼓励和带领员工的团队精神和激励员工,同时需要公平公证地处理员工处分。大堂副理需要成为有实际行动能力的经理级别,并于不同部门繁忙期间能够给予合适的帮助。行动帮助主要是以酒店整体为主要,并不能影响各部门的正常运作。
The Assistant Manager is responsible and accountable, under the direction of the Front Office Manager, for the efficient overall day to day operations of Grand Mercure Oriental Ginza Hotel whilst on duty. They are to maintain the highest standard of guest service and satisfaction. The AM is responsible for engendering team spirit and motivation in all staff. They must also be fair and just in any staff disciplinary action required. The A.M. is also expected to be a "hands-on" Manager. By this, we expect that they be prepared to lend "hands-on" assistance if a hotel area/department becomes very busy. It must be emphasized that this "hands-on" assistance must be approached with the "hotel as a whole" in mind, and must not be detrimental to the efficient operations of other areas.
位求职者投递了该职位,你的简历匹配度为
你的综合竞争力排名为第
名
立即沟通
深圳东方银座酒店矗立于福田商务中心区,毗邻地铁罗宝线竹子林站,与福田交通枢纽仅深南大道之隔,酒店靠近深圳各大购物、娱乐场所,与世界之窗、欢乐谷、锦绣中华、欢乐海岸只要7分钟车程,到罗湖火车站和深圳国际机场只要25分钟的车程。481间装修舒适、豪华的客房及套房,中西餐厅,日本料理餐厅,汉普顿咖啡吧及户外巴厘烧烤吧,13间大小、风格各异的会议室配备先进、全面的会议设施。深圳东方银座酒店用独有的特色为宾客带来高端优质的体验,是商务及休闲旅行者理想之选。深圳东方银座酒店为您提供极具竞争优势的福利,广阔的培训,成长机会、友爱的工作环境,我们诚邀您加入我们的团队!