- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们
扫码下载最佳东方APP
扫码关注最佳东方微信号
JOB SCOPE: 工作范围
Assist the Food & Beverage Director in all responsibilities, replace the position in absence and assist in any of the outlets or banquets when necessary.
协助餐饮总监的各项职责,在其不在时代理执行管理。
1. KEY RESPONSIBILITIES 主要职责
Manage the food and beverage operations of the hotel to ensure the achievement of established food and beverage quality and guest service quality standards and departmental revenue and profit goals.
管理酒店的餐饮运营,确保既定的食品和饮品质量和宾客服务品质标准,以及部门的收入和利润目标。
Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
遵守当地的卫生和安全法规,或其它适用的规定,以及品牌规范和当地的规章制度。
ESSENTIAL DUTIES AND RESPONSIBILITIES – (Key Activities of the role)
2.本职工作﹣(职务的主要工作)
Supervises the functioning of all Food and Beverage employees, facilities, sales and costs, to ensure maximum departmental profit is achieved
监督餐饮部所有员工,设施,销售和成本的状况,确保部门获得最大的利润。
Controls and analyses, on an on-going basis, in order to optimize the following:
为获得最佳效果,持续性的对以下各方面进行控制和分析:
Quality levels of product and service 产品和服务质量的水平
Guest satisfaction 宾客满意度
Merchandising and marketing 市场与销售
Operating costs 运营成本
Sanitation and cleanliness (hygiene) 公共卫生与清洁
Coordinates and supervises the preparation, presentation and service of food products to ensure the highest quality at all times
协调和管理食品的准备,外观和服务工作,确保自始至终提供卓越的品质。
Establishes and maintains effective employee relations
建立和保持良好的员工关系。
Supervises an coordinates pricing and preparation of menus, beverage and wine lists by taking into consideration such factors as:
在考虑以下因素后调整菜單,酒水單的报价和制定工作:
Local requirements 当地的规定
Market needs 市场需求
Competition 竞争
Trends 潮流
Recipes 食谱
Potential costs 潜在支出
Availability of Food and Beverage products 可提供的餐饮产品
Merchandising and promotions. 广告促销
Coordinates with the Finance Manager to determine the minimum and maximum Food and Beverage par stocks. Approves all wine purchases and other Food and Beverage items in accordance with hotel quality and quantity standards
配合财务经理确定餐饮存货量的最低和最高线。按照酒店的质量和数量规范审批所葡萄酒采购和其它餐饮物品的采购。
Conducts weekly Food and Beverage meetings relating to, but not limited to, the following:
主持涉及以下内容,但不仅限于这些内容的餐饮部门每周的会议:
Overall Food and Beverage financial results and profitability 餐饮部总体的财务结果和利润
Projected business 计划的业务
Operations results and problems 运营结果和问题
Changes in procedures 修改工作程序
New management policies 新的管理规定
Quality improvement 质量改进
Sales improvement 增加销售
Productivity improvement 生产力改进
Attends all other meetings as required by the administrative calendar
根据行政管理活动时间表按要求参加所有其它会议。
Keeps and up-to-date standard recipe file for all Food and Beverage items to include:
记录并更新所有餐饮物品的标准“菜单”文档,包括:
Sales history 销售记录
Sales mix 销售组合
Actual costs 实际成本
Potential costs 可能性的成本
Par stock 标准存货量
Production time 生产的时间
Implements a daily, weekly and monthly checklist for all Food and Beverage departments. Ensures proper follow-up to attain maximum quality and efficiency
所有的餐饮部门执行每日、每周和每月的工作检查单。确保跟进工作的进行,从而获得最高的质量和最大的效益。
Keeps aware of trends, systems, practices and equipment in Food and Beverage preparation and service in the hotel and restaurant field through trade literature and actual visits
通过商业杂志和现场拜访不断的了解酒店和餐厅领域内餐饮准备和服务方面的潮流,系统,操作和设备。
Interacts with individuals outside the hotel including, but not limited to, clients, suppliers, government officials, competitors and other members of the local community
与这些酒店外的个人进行交往(不仅限这些人):客户,供应商,政府官员,竞争对手和本地社区的其他成员。
Works with Human Resources on manpower planning and management needs
和人力资源部一起进行人力规划和管理需求。
Works with Director of Finance in the preparation and management of the Department’s budget
和财务总监一起编制和管理部门预算。
3. KEY COMPETENCIES主要能力
MANAGEMENT / LEADERSHIP 管理能力
Planning and organizational skills 计划和组织能力
Building teamwork团队建设
Motivating & Developing others激励和发展员工
Problem solving & Decision making决策解决
Conflict management 冲突管理
Establishing Focus 建立重点
Information Management 信息管理
TASK ACHIEVEMENT 任务完成能力
Adaptability/ Flexibility 灵活性
Initiative主动性
Innovation 创新能力
Managing Performance 业绩管理
Result oriented 结果导向
Concern for quality 注重品质
RELATIONSHIP 人际关系
Customer service orientation 宾客服务导向
Cross cultural sensitivity 文化包容
Team work/.Cooperation 团队合作
Interpersonal skills 人际关系
PERSONALITY TRAITS 个性特点
Self-development 自我发展
Very good communication skills 非常好的沟通技巧
Hands-On person 亲自实践型
Creativity 有创意
Integrity 正直诚实
Stress Management 压力管理
OTHER SKILLS其他技能
Fluency in Chinese 中文流利
Fluency in English英语流利
Fluency in another language is a plus 熟练第二门语言
Proficiency in Microsoft Office software: Word and Excel 熟练运用微软办公软件如Word和Excel
温州君廷酒店是由温州侨意房地产有限公司投资的国际品牌五星酒店,英国君廷品牌有着近百年的历史,酒店分布全球,在英国、加拿大、美国、中国共计有104家酒店,君廷一直秉承英伦式的“优雅”、“绅士”、“好客”的服务宗旨。酒店融合中西方建筑文化艺术,追求现代与经典的完美结合,气派、高端、豪华的特征使得君廷被赋予了豪华酒店品牌更具深度的质感。酒店坐落于温州市瓯海区高铁新城,酒店高达160米共有42层,建筑采用新古典主义风格,时尚与现代结合,华贵典雅,是瓯海区地标性酒店。毗邻动车南站,步行3分钟即可到达,周边有大象城、港龙商贸城、站南商厦、浙南物流基地等商业配套,酒店距离银泰城1.5公里,距离瓯海区政府2.5公里,与亚运村仅10分钟车程,距离温丽高速路口8分钟车程,距离s1线站点8分钟,距离机场35分钟车程,约1小时车程就可以到达雁荡山和楠溪江等著名的国家级旅游景点,交通十分便利。 君廷品牌秉承全球思维,区域运作的理念,使国际化与本土化完美结合,致力于提供休闲的环境,个性化和适时适度的服务,为商务和休闲旅行者提供真实而舒适的感受。处处彰显平等、快乐、尊荣、自由的核心价值观,践行weareone的管理理念,让每位客人感受到关注,尊重和物有所值。 Wenzhou Grand Barony hotel is an international brand five-star hotel invested by Wenzhou Qiaoyi Real Estate Co. , Ltd. . The British junting brand has a history of nearly 100 years. The hotels are distributed around the world, with a total of 104 hotels in Britain, Canada, the United States and China, royal Court has been adhering to the british-style "elegant" , "Gentleman" , "hospitable" service purposes. The combination of Chinese and Western architectural culture and art, the pursuit of modern and classic perfect combination, style, high-end, luxury characteristics of junting luxury hotel brand has been given a deeper sense of texture. Located in the new Ouhai District high-speed railway city, the hotel is 160 meters high and has 42 floors. The building is designed in the style of neoclassicism, combining fashion and modernity. It is a luxury and elegant hotel and is a landmark in Ouhai district. Adjacent to the South Railway Station, it is only 3 minutes'walk away. It is surrounded by Elephant City, Hong Kong Dragon Trade City, South Railway Station, south Zhejiang logistics base and other commercial facilities. The hotel is 1.5 km from Yintai city and 2.5 km from Ouhai district government, it is only 10 minutes'drive from the Asian Games village, 8 minutes'drive from the Wenli Expressway Junction, 8 minutes'drive from the station on the s 1 line, 35 minutes'drive from the airport, and about an hour's drive to famous national tourist attractions such as Yandangshan Geopark and Nanxi River, the transportation is very convenient. The junting brand adheres to the concept of global thinking and regional operation, making the perfect combination of internationalization and localization, and is committed to providing a leisure environment, personalized and timely and appropriate service, to provide business and leisure travelers with a true and comfortable feeling. Highlight the core values of equality, happiness, honor and freedom, and practice the weareone management philosophy to make every guest feel cared for, respected and value for money.