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一、岗位职责
1、基础服务流程：
协助完成餐前准备，包括餐具摆放（西餐摆台）等；
根据服务动线为客人递送餐品、饮品及甜品，确保时效性与准确性。
2、客户服务与沟通：
引导客人入座，介绍菜品及饮品特色（需掌握基础西餐礼仪知识）；
观察客用餐需求，主动提供餐巾更换、饮品续杯等服务；
处理简单客诉（如餐品温度、上菜顺序等），及时向上级反馈复杂问题。
3、清洁与维护：
餐后清理桌面、回收餐具，保持用餐区整洁；
定期检查餐具损耗并协助补充库存。
4、团队协作：
配合后厨/传菜员确保出餐效率；
参与餐厅主题活动布置（如节日装饰、主题宴会）。
二、任职要求
1、基本素质：
大专及以上学历，酒店管理、旅游管理或相关专业优先；
形象端正，普通话标准，具备基础英语交流能力（能应对外籍客人需求）；
体力充沛，能适应站立工作及排班轮休。
2、技能与态度：
服务意识强，有耐心和亲和力；
学习意愿强，能快速掌握西餐服务流程及礼仪规范；
抗压能力强，适应高峰期高强度工作（如节假日、主题活动接待）。
语言能力：英语-良好
位求职者投递了该职位，你的简历匹配度为
你的综合竞争力排名为第
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餐饮业--西式餐饮
1-49 人
私营．民营企业
HEUIE CUISCENEHeuie Cuiscene is a hospitality and F&B group formed by a team of talented people with complementary backgrounds, expertise and industry experience. The name “Heuie Cuiscene” depicts the joys of encounter through enjoyment of good food, the whipping up of a vibrant scene of culinary passion and innovation, not just within the establishments the group operates, but acting as a changing force for the culinary scene in China and beyond.We are food evangelists, a tight-knit group of people united by a passion for food, hospitality and the need to share it with the world.The group's first restaurant「Rêver•玥」opened in May 2020. Opened for 15 months, its first refined modern French restaurant, Rêver has debuted one Michelin star while it is the first time of Michelin Guide Guangzhou’s history for a French restaurant to receive Michelin star. Also, Biao Hong, group executive chef and co-founder of Heuie Cuiscene, was rewarded with Michelin Young Chef Award while Dayton So, the award-winning wine director of the restaurant group, was rewarded with Michelin Services Award.Rêver • 玥As the first premium modern French restaurant in Guangzhou, Rêver sits on the south bank of the Pearl River, boasting the most dynamic view of Tianhe District and pays tribute to the River, which over the millennia has nurtured a vast range of superb ingredients and Canton’s world-famous culinary heritage. The cuisine is committed to reflect the characteristics of local terroir: evolved from French culinary tradition with a focus on superb local produce, Rêver draws inspiration from Cantonese classics to create its culinary direction that embodies a sense of local culture, as well as an emphasis on the original flavor of ingredients. Follow Us Website: https://www.restaurantrever.com/ WeChat: Restaurant_ReverFacebook: Restaurant_Rêver Instagram: restaurant_reverWe are keen on spotting Food Evangelists all around the world to make some fascinating culinary scenes together. If you also share a passion about food, style and taking good care of people, please share your information and CV at the CAREERS page of our website or email to hr@heuie.cn. We hope to help you thrive and achieve an amazing career.
