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岗位职责：
1. 按照行李服务流程和要求，为抵离客人提供行李搬运服务，并将每次运送情况做好记录。
2. 做好行李服务设备的清洁工作。
3. 准确回答客人的询问，提供正确的周边信息，主动做好对客服务。
4. 能够按标准进行物品送达房间服务及为客提供物品转接服务等。
5. 协助宾客服务团队维持大堂秩序，控制好大堂内外的灯光。
6. 熟悉酒店各种服务项目和营业时间，向客人推销酒店的各项服务，介绍酒店客房设施。了解本市交通、商业、旅游等方面资料。
岗位要求：
1. 工作认真、作风细致、吃苦耐劳、反应灵活。
2. 能进行最基本的英语日常会话，开展对客服务。
Key Responsibilities:
1. To provide luggage service in SOP way, and ensure that the records are accurate.
2. To clean the concierge equipments daily.
3. Be able to answer the guest's questions, proivde accurate infomation around the hotel and scenic area, pay attention to guest engagement.
4. To provide the items delivery and transfer service.
5. To assist Guest Service team to manage the lobby area, and in charge of lights panel for lobby.
6. Be familiar with operation hours and service programs in hotel, introduce the room details to guest, be able to provide accurate Transportation, Commerical and tourism infomation.
Required Skills:
1. Working with responsible and attentive attitude.
2. Basic English level for guest service.
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葡萄观光大道东风韵小镇内 
酒店业--国际高端酒店/5星级
100-499人
股份制企业
美憬阁（MGallery）是雅高集团（Accor） 旗下专为生活、文学与文化崇尚者所设计的高端精品酒店，是谱写迷人故事、分享动人时刻的理想目的地。美憬阁精选酒店遍布于全球30多个国家，拥有103家酒店。每一家酒店背后都有着极富当地特色的动人故事。弥勒东风韵美憬阁精选酒店置身由葡萄园、薰衣草地和大批后现代建筑构成的东风韵艺术小镇。酒店深受小镇浓郁的艺术氛围浸染，也传承了美憬阁品牌独具特色的故事线及对本地自然与匠艺的关注。酒店设有9种房型、共计232间客房，满足了不同客群的多元需求。所有客房的命名和创作，都致敬了云南的当地艺术——制陶、建筑、绘画、印染、谱乐（筑、绘、印、谱）和特产珍宝——美玉和宝珠，将酒店“艺术话万物，灵感绘生活”的旅居美学宗旨体现得淋漓尽致。与此同时，酒店的四个餐厅及酒吧可以满足客人对各地美食的需求。作为度假村，娱乐设施方面酒店拥有1300平米户外泳池，24小时健身房，儿童乐园，同时还拥有超过400平米的多功能会议和宴会空间以及特色独有的定制化婚礼服务，无论是情侣出行享受私密空间，还是家庭度假怡情养神，商务会议或大型聚会，弥勒东风韵美憬阁精选酒店会为宾客带来前所未有的独特体验。As one of the brand hotel in the Accor Group, MGallery hotel allows its guests to discover the world and beyond through a collection of boutique hotels, which are equally intimate and engaging. Dongfengyun MGallery Mi' Le is located in Dongfengyun artistic town. The artistic town consists of a spectacular vineyard, beautiful lavender field, unique modern architectures, and much more, all contributing to Dongfengyun MGallery's "Signature" experience. Dongfengyun MGallery Mi' Le is a leisure resort with 232 rooms with 9 different room types to satisfy any and all of our guests needs. With a total of four restaurants, each providing different meal options for our guests to savour. As for resort entertainment, our 1300 square meters of outdoor pools, 24 hour gym and Kids Club are open for you! We also offer more than 400 square meters of meeting space and elegant customized wedding services, availiable for the guests. No matter what purpose of your journey, Dongfengyun MGallery Mi' Le would be a special plave with incomparable experience for YOU!
