- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们
扫码下载最佳东方APP
扫码关注最佳东方微信号
职责义务Duties & Responsibilities:
个人操作Individual operations
1. 熟悉前台岗位工作程序、方法及电脑住户系统操作的正确使用。
Familiar foreground job working procedures, methods and computer systems operated correctly household use.
2. 熟知公安系统的酒店户籍管理和输入操作。
Public security system known hotel household management and input operation.
3. 熟悉酒店各种类型的房间价格、数量、具体位置及房间特色。
The hotel rooms are familiar with the various types of price, quantity, specific location and room characteristics.
4. 有良好的客户关系及公关技巧,熟知重要客人的情况和生活习惯
Good customer relations and public relations skills, knowledge of important guests of the situation and living habits.
5. 掌握每日酒店的客房出租情况和住房预测,协助前台经理合理安排房间分配。
Daily hotel room rental grasp the situation and housing forecasts, the front desk manager to help arrange the room allocation.
6. 与客房部和行李部密切合作,按客人要求完成预抵和到店客人的住房安排。
Working closely with the housekeeping department and Concierge department, by request to complete the pre-arrival and housing arrangements for guests to shop
7. 了解酒店每日的会议、宴会等有关活动的安排,及时传达给当班每位前台员工。
Hotel arrangements understand the daily meetings, banquets and other related activities, timely communicated to the front desk staff on duty each.
8. 督促下属员工认真,按期完成工作。
Supervise subordinates seriously, and fulfill the job.
9. 及时向前台经理反馈员工的工作情况。
Timely feedback to work the front desk manager of the staff.
10. 检查每日和客房部的房态报表核查,保证酒店电脑资料的输入准确。
Room status report and daily housekeeping verification checks, to ensure that the hotel computer data input accuracy
石家庄柏润酒店有限责任公司隶属于石家庄财茂投资开发有限责任公司,由石家庄国控集团全资控股,委托天府明宇商旅有限公司运营管理。 酒店位于高新区火炬广场东侧,地理位置优越,交通便捷,是一家标准四星级政务会议接待酒店。酒店拥有169间豪华客房,23间大、小多功能会议室,其中含5个会见厅、1个独立阶梯报告厅及1个无柱大型多功能厅,酒店大宴会厅可同时接纳100桌餐宴会及会议。酒店设有全日餐厅、怡品堂中餐厅、珍鲜坊小火锅特色餐厅,可同时满足1000余人用餐。