招聘前台接待 Front Desk Agent_上海虹桥金臣皇冠假日酒店招聘信息-最佳东方

Performs check-ins and check-outs efficiently.
高效率地办理入住和退房手续。

Performs cashiering functions efficiently.
高效率地执行收银的业务。

Handles all guests’ requests or enquires promptly and efficiently.
迅速有效地处理所有客人的要求。

Monitors interface Lost Postings regularly.
定时地监督系统的漏帐。

Immediately reports and turns over lost and found items at all times.
处理失物招领时能够迅速报告并上交物品。

Possesses full knowledge of emergency procedures.
实践和熟练掌握紧急事件处理程序。

Prepare room key and welcome folders for all guests.
为所有的客人准备钥匙卡和欢迎卡。

Must greet all guests with warm and natural standard at every guest contact point. （Moment of Truth）
在每一次与客人接触时，必须热情和自然地称呼，向客人问候。

Ensure all guest information are keyed in Public Security Bureau computer and transmitted to PSB every morning without fail
确保所有客人的信息输入到公安局的电脑系统，并在规定时间将信息正确无误的发送到公安机关。

Coordinate closely with Housekeeping on all guest request / complaint related to Engineering and feedback to guest of action and check satisfaction.
与客房部紧密合作解决客人有关于工程方面的要求和投诉，反馈给客人并检查满意度。

上海虹桥金臣皇冠假日酒店坐落于虹桥商务区核心地带，步行10分钟便可抵达虹桥火车站，距虹桥国际机场和国家会展中心仅5到8分钟车程，地铁2/10/17号线信步可达。Located at the heart of Shanghai Hongqiao CBD, Crowne Plaza Shanghai Hongqiao takes merely 10 minutes by feet to reach Hongqiao Railway Station and metro line 2/10/17, 5-8 minutes by car to reach Hongqiao International Airport, National Exhibition and Convention Centre.酒店拥有331间摩登雅致的客房及套房；3个精选餐厅，1100平方米灵活的会议场地，共4间会议室，专业而完善的会议设施，多维度满足您的每一个会议需求。完善的健身设施，让您在工作之余，放松身心。Crowne Plaza Shanghai Hongqiao has 331 stylishly designed guest rooms and suites, 3 selected restaurants, 1,100 square meters of flexible event space across 4 meeting rooms, and outstanding fitness facilities. Perfect for business and leisure travelers.酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您平衡工作与生活的需求，旨在为新时代商旅人致力打造更好的商旅新体验，助力每一次商旅都高效顺利收获成功。We champion a new and better way of business travel that recognizes your blurred and blended needs to achieve personal and professional success.