招聘礼宾主管 Concierge Supervisor_上海虹桥金臣皇冠假日酒店招聘信息-最佳东方

Assist guests with all inquiries, both hotel and non-hotel related
协助客人各种与酒店相关或无关的问询

Conduct effective shift briefings to ensure hotel activities and operational requirements are known
进行有效的交接班说明工作，以明确酒店活动和运营要求

Maintain detailed knowledge of the activities of the day and alert to any potential problems
详细了解当日活动情况并留意各种潜在问题

Maintain detailed knowledge of key occurrences in your city/location including directions to key points of interests, restaurants, theaters, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events
详细了解所在城市和地区的情况，包括去往主要地点的路线、以及关于餐馆、剧场、商场、电影院、体育场馆、娱乐设施、银行、领事馆、交通系统和特殊活动的信息

Maintain adequate supplies of forms, brochures and ensure they are presented in line with hotel standards
保证供应足够的表格和手册，并确保其质量达到酒店标准

Consult Log Book for information/request left by outgoing shift
查阅交班人员的工作日志，寻找相关信息和要求

Manage all incoming guest mail, messages, telexes, facsimiles and special deliveries, in accordance with policy
按照相关政策，对发给客人的信件、留言、电传、传真和特快专递进行管理

Manage outgoing guest mail, courier services, postage of parcels and freighting as directed by guests
按照客人的要求，对客人寄出的邮件、通过信使服务寄送的信件、包裹的邮资和货运进行管理

Maintain order and security of guest keys and other selected keys kept in Front Office, ensuring key issue policy is followed
遵守钥匙管理政策，保证客人的钥匙及其它存放在前厅部的的钥匙的安全与有序管理

Receive telephone calls and take messages for guests who are out, in accordance with hotel policy
依照酒店政策，替外出的客人接听电话和留言

Record incoming registered mail, telegram, parcel, telex in appropriate file
在相应的档案上对寄给客人的挂号信、电报、包裹和电传进行记录

Night staff check mail, message of expected guests against the system/computer and expected arrivals
夜岗人员按照电脑系统和预抵房记录对预抵客人的邮件和留言进行查收

上海虹桥金臣皇冠假日酒店坐落于虹桥商务区核心地带，步行10分钟便可抵达虹桥火车站，距虹桥国际机场和国家会展中心仅5到8分钟车程，地铁2/10/17号线信步可达。Located at the heart of Shanghai Hongqiao CBD, Crowne Plaza Shanghai Hongqiao takes merely 10 minutes by feet to reach Hongqiao Railway Station and metro line 2/10/17, 5-8 minutes by car to reach Hongqiao International Airport, National Exhibition and Convention Centre.酒店拥有331间摩登雅致的客房及套房；3个精选餐厅，1100平方米灵活的会议场地，共4间会议室，专业而完善的会议设施，多维度满足您的每一个会议需求。完善的健身设施，让您在工作之余，放松身心。Crowne Plaza Shanghai Hongqiao has 331 stylishly designed guest rooms and suites, 3 selected restaurants, 1,100 square meters of flexible event space across 4 meeting rooms, and outstanding fitness facilities. Perfect for business and leisure travelers.酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您平衡工作与生活的需求，旨在为新时代商旅人致力打造更好的商旅新体验，助力每一次商旅都高效顺利收获成功。We champion a new and better way of business travel that recognizes your blurred and blended needs to achieve personal and professional success.