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Primary Responsibilities主要职责
· Prepare all administration documents required by the Hotel sales team.
按酒店销售团队的要求准备各种行政文件。
· Attend to telephone, fax, and email enquiries in a timely manner.
及时答复通过电话、传真和电子邮件进行的问询。
· Co-ordinate all familiarizations and site inspections as required.
按要求协调所有宣传活动和现场考察事宜。
· Attend monthly sales meetings.
参加每月的销售会议。
· Attend to all sales department mail and maintain a correspondence data base.
处理所有销售部的邮件并维护通信数据库。
· Assist with direct mail campaigns.
协助直邮广告工作。
· Maintain filing systems (manual and electronic).
维护档案系统(手写版及电子版)。
· Maintenance and management of data base.
维护和管理数据库。
· Assist with promotions and familiarizations where requested.
按要求协助促销和宣传活动。
· Organize Trade shows, functions and exhibitions where applicable and advised by Superiors.
可视情况在上级的建议下组织商展、活动和展览。
· Assist with compilation of annual budgets, business plan and regular action plans.
协助编订年度预算、业务计划和日常工作计划。
· Assist with tender submissions.
协助投标事宜。
· Work with other AccorHotels properties and assist superiors including regional sales personnel to sell their properties.
与雅高酒店集团的其它酒店合作,并对上级提供协助,包括对地区销售人员的销售工作提供协助。
· Liaise with advertising agency.
与广告机构联系。
· Stock control of collateral.
负责对宣传品的库存管理。
· Execute advertising/creative briefs in a timely manner.
及时进行广告创意说明。
· Create artwork and have collateral input for flyers for direct mail purposes & assist with promotional activities for rooms & conference.
制作礼品和用于直邮的宣传单,以及协助客房和会议室的促销活动。
· Maintain and update promotional flyers.
保持并更新促销宣传单。
· Maintain stock of printed material.
保管印刷品的库存。
· Co-ordinate and maintain supply of corporate gifts and promotional items.
协调并保持企业礼品和促销用品的供应。
· Assist with the preparation of new products and services.
协助对新产品和新服务的准备工作。
· Assist with the planning and development of promotional strategies and marketing plans for the hotel.
协助酒店促销策略和市场计划的策划。
· Distributes sales leads.
分派销售线索。
· Work in line with business needs.
依照业务需求开展工作。
· Ensure that account information confidentiality.
确保客户资料高度机密性。
· Perform other related duties & special projects as assigned by the supervisor.
随时执行上级分配的其他相关任务或特殊项目。
Main Complexity/Critical Issues In The Job主要复杂/关键工作事项
· Assist the Sales Managers in organizing the filing system of the Division / Department / Section.
协助销售经理建立分类存档系统。
· Ensure that the stock of stationery items are accounted for and well maintained.
确保各文具用品均已报账并妥善保存。
· Organize the recording system for office in-coming and out-going correspondences as well as general incoming telephone calls.
记录所有进出信件,及打入的电话。
· Handle all typing work required by EAM.
处理所有交办的打字任务。
· Assist in the dispatch and collection of correspondence in the hotel.
在酒店内帮助发送或接受信件。
· Take minutes of meetings.
做会议记要。
· Ensure the cleanliness of the office.
保证办公室内清洁。
· Handle general incoming telephone calls and take messages for talent members.
处理所有打入电话并做好记录。
· Prepare and send out facsimile messages.
准备和发送电传以及传真。
· Assist in the packing of materials when required. e.g. hotel brochures, sales kits, giveaway etc.
按要求协助密封资料,如酒店宣传册、销售用品、免费赠品等。
Knowledge and Experience知识和经验
· Having Sales Secretary experience
有酒店销售秘书经验
· Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches
具有很强的学习能力,分析和解释复杂的活动和/或信息,以提高新的实践和发展的新方法
· Must have the ability to understand local markets that affect the business of the hotel
必须有能力了解,影响酒店业的当地市场情况
· Strong oral and written communication skills
较强的口头和书面沟通能力
· Ability to communicate at all levels
优秀的与各个阶层的沟通能力
· Computer skills (word processing, spreadsheet, and presentation software)
计算机技能(文字处理,电子表格和演示软件)
· Language skills: English and Mandarin Chinese
语言技能:英语和中文
雅高集团携手鲁能集团在旅游胜地长白山度假区共同打造国际高端酒店—长白山鲁能胜地瑞士酒店度假村与望·长白鲁能美憬阁精选酒店。About Swissôtel One of the best-known Swiss brands in the world, Swissôtel Hotels & Resorts offers contemporary hotels infused with the freshness and vitality of alpine energy, rooted in the tradition of Swiss hospitality. Respected for its intelligent design, quality craftsmanship and mindful approach to sustainability, Swissôtel gives its guests peace of mind to explore the world, discover life’s true rewards and embrace opportunities to ‘live it well’. The Swissôtel brand was founded in 1980 and today numbers more than 30 hotels globally including flagship properties such as Swissôtel The Bosphorus in Istanbul, Swissôtel The Stamford in Singapore and Swissôtel Krasnye Holmy in Moscow.长白山鲁能胜地瑞士酒店度假村 长白山鲁能胜地瑞士酒店度假村位于长白山鲁能胜地,位置得天独厚,靠近具有充满满族部落文化气息的讷殷古城、中国最后一个自然形成的木屋村落-锦江木屋村等特色景点,东倚壮美辽阔的长白山,近可眺长白林海,远可观巍峨雪山,是家庭情侣公司悠度惬意时光的理想之地。 酒店拥有六百余间客房、套房及别墅。酒店的每一间客房都配有独立阳台,部分套房拥有独立厨房,在此您可以尽享自然结合生活的完美度假生活。其中别墅以其亲近自然的瑞士风格与原始森林产生了奇妙融合。室内布局温馨舒适,以原生态樟子松为装饰,让您摆脱城市喧嚣,尽情享受自然。房间配有Slumberland床垫、Delonghi咖啡机、地暖等贴心配套设施,让您在冰雪天地中感受来自酒店的温暖与舒适。 酒店设施包括供应丰盛自助餐和零点菜式的怡客餐厅,提供当地风味精致美食的胜地食府,呈现精心调制的饮品和小食的酒吧和将于2020年开业的意大利餐厅,3个多功能会议室以及健身房、儿童活动室,满足不同客人的多种需求。About MGallery MGallery is where captivating stories are lived and shared. With more than 90 storied boutique hotels around the world, each MGallery tells a unique story inspired by the destination. From bespoke design and sensorial mixology to wellbeing dedicated to women, MGallery hotels are places where guests can discover the very best the world has to offer. MGallery guests are inspired and enriched through their delightful visits to these stylish, thoughtful and decidedly singular hotels. Well-known properties in the MGallery collection include Hotel Molitor Paris, INK Hotel Amsterdam, Queens Hotel Cheltenham in England, Santa Teresa Hotel Rio de Janeiro, Hotel Lindrum Melbourne in Australia, Muse Bangkok Langsuan in Thailand, and Hotel des Arts Saigon in Vietnam.望·长白鲁能美憬阁精选酒店 望·长白鲁能美憬阁精选酒店位于长白山鲁能胜地度假村。 这里是一座既融合东西文化,又富有浪漫风格的酒店。酒店位于海拔999米的景区至高点,将长白山的壮美景象尽收眼底。酒店共设49间温馨舒适的客房及套房,每间客房均设有景观阳台,在客房凭窗而望,您与家人、亲朋或爱侣都能欣赏到这座寓意爱意长久的巍峨高山,尽享蓝天、林海、雪原之壮景。其中长白套房拥有431㎡豪华格局,配备婚房及伴娘房,让圣洁长白山见证长相守到白头的誓言,让蜜月的浪漫尽情蔓延。 当宾客抵达酒店时,可享受酒店特有的人参花茶接风洗尘仪式,品尝长白山泉浸泡的人参花茶,洗去旅途疲惫,完成净化身心的入住仪式。 此外,酒店还设有提供国际美食的漫 · 餐厅,餐厅设有一个户外露台,宾客可于此遥望长白山美景。以及供应精选葡萄酒、小食和饮品的红酒吧。 酒店充满了低调、隽雅的东方韵味,独特、自然的意境体会,造就了喧嚣之外,放松心灵的一方净土。一间酒店、一段故事:“长相守,到白头”,长白山以爱之名寄托着对爱情的美好歌颂与祝愿,爱的纯净,爱的交融,爱的长久。About Accor Accor is a world-leading travel & lifestyle group and digital innovator offering unique experiences in more than 4,800 hotels, resorts and residences across 100 different countries. With an unrivaled portfolio of internationally renowned hotel brands encompassing the entire range from luxury to economy, from upscale to lifestyle and midscale brands, Accor has been providing savoir-faire and expertise for more than 50 years. In addition to its core hospitality business, Accor has successfully expanded its range of services, becoming the world leader in luxury private residence rental with more than 10,000 stunning properties around the world. The Group is also active in the fields of concierge services, co-working, dining, events management and digital solutions Relying on its global team of more than 280,000 dedicated staff, Accor is committed to fulfilling its primary mission: to make every guest Feel Welcome. Guests have access to one of the world’s most attractive hotel loyalty programs - ALL-Accor Live Limitless. Accor plays an active role in its local communities and is committed to promoting sustainable development and solidarity through PLANET 21 Acting Here, a comprehensive program that brings together employees, guests and partners to drive sustainable growth. From 2008, the Accor Solidarity Endowment Fund has acted as a natural extension of the Group’s activities and values, helping to combat the social and financial exclusion experienced by the most disadvantaged members of society. Accor SA is publicly listed on the Euronext Paris Stock Exchange (ISIN code: FR0000120404) and on the OTC Market (Ticker: ACRFY) in the United States. For more information or to make a reservation, please visit Accor.group or Accor.com. Or join and follow us on Twitter and Facebook.关于雅高(Accor) 雅高酒店集团是国际领先的旅游及时尚生活集团,通过数字化创新在全球4,800多家酒店、度假酒店和住宅提供独一无二的体验,业务范围覆盖100个国家。 50余年来,雅高酒店集团始终秉承行业智慧与卓越的专业知识,旗下拥有一系列各具特色的国际知名酒店品牌,涵盖从奢华、高端、中档、经济到生活方式类型等各个层次。 除核心的酒店业务外,雅高酒店集团成功拓展服务范围,凭借遍布全球的逾10,000家优质私人住宅而成为奢华私人住宅租赁的全球领导者。雅高酒店集团还活跃于礼宾服务、联合办公空间、餐饮、活动管理和数字技术解决方案领域。 雅高酒店集团由28万余名敬业员工组成的全球团队,致力于实现一个核心使命:让每位宾客Feel Welcome(备受欢迎)。宾客可加入全球最具吸引力的客户忠诚计划之一——ALL-Accor Live Limitless心悦界,享受专属礼遇。 雅高酒店集团积极投身于当地社区并勉力推广可持续发展理念,通过PLANET 21 ActingHere项目鼓励员工、宾客及合作伙伴共同携手推进可持续发展。2008年起,雅高基金会便成为集团活动与价值观的自然延伸,帮助社会弱势群体应对社会和经济排斥问题。 雅高酒店集团(Accor SA)在巴黎泛欧交易所上市(ISIN code: FR0000120404)并在美国场外交易市场(OTC Market)交易(Ticker: ACRFY)。 了解更多信息或预订酒店,请访问Accor.group或Accor.com。或者关注我们的Twitter和Facebook帐户,了解最新动态。