- 服务热线:400-826-0101 (9:00-18:00)
- 杭州总部:0571-88866108 (9:00-18:00)
- 服务邮箱:service@veryeast.com
- 联系我们
![](http://f3-v.veimg.cn/user/static/pcdl.dc946360.png)
扫码下载最佳东方APP
![](http://f3-v.veimg.cn/user/static/wx.2917415b.png)
扫码关注最佳东方公众号
Administration
行政
· Responsible for guest satisfaction and serving food and beverages.
负责客人满意度和餐饮服务。
· Monitors and supervises flow of service at the assigned task.
监管和监督分配的任务的服务流程。
· Briefs personnel on preparations, service and content of menu items.
指导人员做好准备、服务和理解菜单的内容。
· Performs duties common to all waiters and other duties as may be assigned.
为所有服务员展示职责工作,如有安排,展示执行其他工作。
· Reports records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment to Superiors.
向上级报告的销售记录,客人投拆、解决办法及所涉及的人员或设备。
Guest Service Responsibilities
对客服务的责任
· Takes orders, promotes outlet’s specials and serves in accordance to the established standard.
负责下订单,推销部门特色菜,按照既定的标准服务客人。
· Carry out pre-service duties and mis-en-place.
做好服务前的岗前职责和准备工作。
· Ensure grooming and general appearance of talent conforms to Hotel standards.
确保人才的仪容仪表符合酒店标准。
· Ensure adequate supplies of materials, and requisition for general supplies.
确保材料供应充足,并申请采购所需的物品。
· Ensure all fixtures and operating equipment is in good working condition.
确保所有的设施和操作设备处于良好的工作状态。
· Ensure good general appearance and maintenance of restaurant working areas.
确保餐厅的美观和维护工作。
· Carries out assigned duties.
完成分配的任务。
· Attention to detail, perfectionist.
注重细节,追求完美。
· Takes every opportunity to be a “sales person” and promote special events, promotions and facilities.
抓住一切机会成为一名“销售人员”,推广特殊活动、促销活动和设施。
雅高集团携手鲁能集团在旅游胜地长白山度假区共同打造国际高端酒店—长白山鲁能胜地瑞士酒店度假村与望·长白鲁能美憬阁精选酒店。About Swissôtel One of the best-known Swiss brands in the world, Swissôtel Hotels & Resorts offers contemporary hotels infused with the freshness and vitality of alpine energy, rooted in the tradition of Swiss hospitality. Respected for its intelligent design, quality craftsmanship and mindful approach to sustainability, Swissôtel gives its guests peace of mind to explore the world, discover life’s true rewards and embrace opportunities to ‘live it well’. The Swissôtel brand was founded in 1980 and today numbers more than 30 hotels globally including flagship properties such as Swissôtel The Bosphorus in Istanbul, Swissôtel The Stamford in Singapore and Swissôtel Krasnye Holmy in Moscow.长白山鲁能胜地瑞士酒店度假村 长白山鲁能胜地瑞士酒店度假村位于长白山鲁能胜地,位置得天独厚,靠近具有充满满族部落文化气息的讷殷古城、中国最后一个自然形成的木屋村落-锦江木屋村等特色景点,东倚壮美辽阔的长白山,近可眺长白林海,远可观巍峨雪山,是家庭情侣公司悠度惬意时光的理想之地。 酒店拥有六百余间客房、套房及别墅。酒店的每一间客房都配有独立阳台,部分套房拥有独立厨房,在此您可以尽享自然结合生活的完美度假生活。其中别墅以其亲近自然的瑞士风格与原始森林产生了奇妙融合。室内布局温馨舒适,以原生态樟子松为装饰,让您摆脱城市喧嚣,尽情享受自然。房间配有Slumberland床垫、Delonghi咖啡机、地暖等贴心配套设施,让您在冰雪天地中感受来自酒店的温暖与舒适。 酒店设施包括供应丰盛自助餐和零点菜式的怡客餐厅,提供当地风味精致美食的胜地食府,呈现精心调制的饮品和小食的酒吧和将于2020年开业的意大利餐厅,3个多功能会议室以及健身房、儿童活动室,满足不同客人的多种需求。About MGallery MGallery is where captivating stories are lived and shared. With more than 90 storied boutique hotels around the world, each MGallery tells a unique story inspired by the destination. From bespoke design and sensorial mixology to wellbeing dedicated to women, MGallery hotels are places where guests can discover the very best the world has to offer. MGallery guests are inspired and enriched through their delightful visits to these stylish, thoughtful and decidedly singular hotels. Well-known properties in the MGallery collection include Hotel Molitor Paris, INK Hotel Amsterdam, Queens Hotel Cheltenham in England, Santa Teresa Hotel Rio de Janeiro, Hotel Lindrum Melbourne in Australia, Muse Bangkok Langsuan in Thailand, and Hotel des Arts Saigon in Vietnam.望·长白鲁能美憬阁精选酒店 望·长白鲁能美憬阁精选酒店位于长白山鲁能胜地度假村。 这里是一座既融合东西文化,又富有浪漫风格的酒店。酒店位于海拔999米的景区至高点,将长白山的壮美景象尽收眼底。酒店共设49间温馨舒适的客房及套房,每间客房均设有景观阳台,在客房凭窗而望,您与家人、亲朋或爱侣都能欣赏到这座寓意爱意长久的巍峨高山,尽享蓝天、林海、雪原之壮景。其中长白套房拥有431㎡豪华格局,配备婚房及伴娘房,让圣洁长白山见证长相守到白头的誓言,让蜜月的浪漫尽情蔓延。 当宾客抵达酒店时,可享受酒店特有的人参花茶接风洗尘仪式,品尝长白山泉浸泡的人参花茶,洗去旅途疲惫,完成净化身心的入住仪式。 此外,酒店还设有提供国际美食的漫 · 餐厅,餐厅设有一个户外露台,宾客可于此遥望长白山美景。以及供应精选葡萄酒、小食和饮品的红酒吧。 酒店充满了低调、隽雅的东方韵味,独特、自然的意境体会,造就了喧嚣之外,放松心灵的一方净土。一间酒店、一段故事:“长相守,到白头”,长白山以爱之名寄托着对爱情的美好歌颂与祝愿,爱的纯净,爱的交融,爱的长久。About Accor Accor is a world-leading travel & lifestyle group and digital innovator offering unique experiences in more than 4,800 hotels, resorts and residences across 100 different countries. With an unrivaled portfolio of internationally renowned hotel brands encompassing the entire range from luxury to economy, from upscale to lifestyle and midscale brands, Accor has been providing savoir-faire and expertise for more than 50 years. In addition to its core hospitality business, Accor has successfully expanded its range of services, becoming the world leader in luxury private residence rental with more than 10,000 stunning properties around the world. The Group is also active in the fields of concierge services, co-working, dining, events management and digital solutions Relying on its global team of more than 280,000 dedicated staff, Accor is committed to fulfilling its primary mission: to make every guest Feel Welcome. Guests have access to one of the world’s most attractive hotel loyalty programs - ALL-Accor Live Limitless. Accor plays an active role in its local communities and is committed to promoting sustainable development and solidarity through PLANET 21 Acting Here, a comprehensive program that brings together employees, guests and partners to drive sustainable growth. From 2008, the Accor Solidarity Endowment Fund has acted as a natural extension of the Group’s activities and values, helping to combat the social and financial exclusion experienced by the most disadvantaged members of society. Accor SA is publicly listed on the Euronext Paris Stock Exchange (ISIN code: FR0000120404) and on the OTC Market (Ticker: ACRFY) in the United States. For more information or to make a reservation, please visit Accor.group or Accor.com. Or join and follow us on Twitter and Facebook.关于雅高(Accor) 雅高酒店集团是国际领先的旅游及时尚生活集团,通过数字化创新在全球4,800多家酒店、度假酒店和住宅提供独一无二的体验,业务范围覆盖100个国家。 50余年来,雅高酒店集团始终秉承行业智慧与卓越的专业知识,旗下拥有一系列各具特色的国际知名酒店品牌,涵盖从奢华、高端、中档、经济到生活方式类型等各个层次。 除核心的酒店业务外,雅高酒店集团成功拓展服务范围,凭借遍布全球的逾10,000家优质私人住宅而成为奢华私人住宅租赁的全球领导者。雅高酒店集团还活跃于礼宾服务、联合办公空间、餐饮、活动管理和数字技术解决方案领域。 雅高酒店集团由28万余名敬业员工组成的全球团队,致力于实现一个核心使命:让每位宾客Feel Welcome(备受欢迎)。宾客可加入全球最具吸引力的客户忠诚计划之一——ALL-Accor Live Limitless心悦界,享受专属礼遇。 雅高酒店集团积极投身于当地社区并勉力推广可持续发展理念,通过PLANET 21 ActingHere项目鼓励员工、宾客及合作伙伴共同携手推进可持续发展。2008年起,雅高基金会便成为集团活动与价值观的自然延伸,帮助社会弱势群体应对社会和经济排斥问题。 雅高酒店集团(Accor SA)在巴黎泛欧交易所上市(ISIN code: FR0000120404)并在美国场外交易市场(OTC Market)交易(Ticker: ACRFY)。 了解更多信息或预订酒店,请访问Accor.group或Accor.com。或者关注我们的Twitter和Facebook帐户,了解最新动态。