招聘前台接待员_郁锦香酒店上海国展中心店招聘信息-最佳东方

岗位职责
1、查看交班记录，了解上一班的移交事项，并负责处理；
2、熟悉预订资料，了解客情，尤其要记住即将来电的贵宾、常客的姓名，了解酒店的所有活动；
3、熟悉酒店有关客房销售的各项政策，向来店宾客推销客房，努力争取最好的经济效益；
4、熟练总台各项专业业务和技能，搞好对客服务；
5、熟练掌握店内信息，提供准确的问讯服务；
6、负责为下榻酒店的宾客办理入住登记手续；
7、负责客房钥匙的管理和发放工作并严格遵守验证制度；
8、制作有关报表，为其它部门提供准确的接待信息。

岗位要求
1、中专以上学历，形象气质佳
2、性格开朗、头脑灵活、工作踏实，具有较强的服务意识与责任感；
3、通晓酒店各项对客政策、设施设备及服务种类以及总台工作程度和规范。

郁锦香品牌是锦江集团中国区的个性化中高端全服务酒店品牌。“伴你一起，创造惊喜”是每位郁锦香人的共同追求。“把客人当作朋友”是我们的服务宗旨。在每家郁锦香酒店既能感受到妙趣的体验又能享受到相同的高品质服务。The Golden Tulip is a mid-to-high-end full-service hotel brand under Louvre Hotel Group. “To create surprises together with you" is the pursuit of every Golden Tulip hotelier. "Take guests as friends" is our service tenet.Each Golden Tulip hotel can delight you with joyful experience and high-quality service.上海国家会展中心郁锦香酒店位于上海市重点开发的西虹桥商务区，紧邻国家会展中心和虹桥枢纽，交通快捷方便，地理位置优越。酒店拥有257间客房及套房，房间整体设计精致时尚，配套设施卓越，具有商务格调又不失休闲氛围；独具特色的全日制餐厅、共享咖啡吧、多功能会议厅，是商旅人士洽谈举办宴会会议、休闲娱乐、家庭聚会的理想之选。酒店为顾客提供高品质的全面服务，融合趣味元素，让宾客品味“随时趣感受”的服务理念。Located in the West Hongqiao Business District of Shanghai, Yu Jinxiang National Convention and Exhibition Center is close to the National Convention and Exhibition Center and Hongqiao Hub with convenient transportation.The hotel has 257 guest rooms and suites, the overall design is exquisite and fashionable, supporting facilities are excellent, with a business style and leisure atmosphere;The unique full-time dining room, shared coffee bar and multi-function conference hall are ideal choices for business travelers to discuss and hold banquets, entertainment and family gatherings.The hotel provides customers with high quality and comprehensive service, integrating interesting elements, so that guests can taste the service concept of "fun experience at any time".