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Job Purpose 职责概述
Sales Manager's mission is to primarily promote the service apartment and its room, sales. This position is accountable for booking individual, group business, banquets and meetings on an established base of the top producing key accounts and for managing/converting high potential key prospects to meet with and excel the forecasted occupancy, budgeted average rate and revenue.
销售经理的任务主要是在其销售区域内大力推广本服务公寓及其客房销售。该职务负责对个人、团体、宴会、会议的预定,以主要客户为基础并不断挖掘潜在客户以完成及超额完成预订、住房率、平均房价及营业额。
Primary Responsibilities 主要职责
· Monitors competitors’ activities and assists in marketing intelligence.
监督竞争对手的活动并协助监察市场动态。· Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating an optimum rate for the benefit of the business.
根据在销售策略中既定目标,向新的、现有的、潜在客户进行销售,并与其谈判商定最适合的价格以争取最大的利润。· Services existing business through management of account bases.
通过客户管理,向现有的客户提供服务。· Develop and maintain a regular pattern of sales calls, meeting with principals of the target market.
设立和保持定期的销售拜访模式,与目标市场的主要人物会面。· Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business.
根据酒店的营业需要,与业务联系人、旅行社、旅游运营商、航空公司、公司客户、政府部门和其它客人发展并保持联系。· Conduct client visits. 对客户进行拜访。
· Entertain clients. 招待客户。
· Plan and conduct familiarization tours and site inspections.
策划并实施使客人熟悉环境的现场考察活动。· Travel when required to promote the service apartment and develop potential business.
需要时出差对服务式酒店公寓进行推销,发展潜在的业务机会。· Maintain regular contact with all distribution sites, OTAs.
与所相应的线上销售预定渠道保持密切联系与合作。· Grows existing business and establishes and pursues leads which will develop business.
发展现有业务,并建立和寻找发展业务的机会。· Interfaces with operations on a timely basis. 及时与运营部门进行沟通。
· Initiates and prepares tenders for business. 启动和筹备业务招标工作。
· Assesses sales and marketing data. 评估市场销售数据。
· Assists with the preparation of new products and services. 协助新产品和服务的准备工作。
· Assists in the evaluation of sales and marketing activities. 协助评估市场销售活动。
· Analyses sales mix and likely impact on hotel goals. 分析销售综合计划和可能对酒店目标产生的影响。
· Implement direction from General Manager and Creative Director. 按创意总监与总经理的指示执行相关工作。
· Works with superior on manpower planning and management needs. 和上级领导一起进行人力规划和管理需求
· Works with superior in the preparation and management of the Department’s budget. 和上级领导一起进行编制和管理部门预算。
· Ensure that account information confidentiality. 确保客户资料高度机密性。
· Complete all kinds of activity sales target. 完成各项即时性销售任务。
· Perform other related duties & special projects as assigned by the supervisor. 随时执行上级分配的其他相关任务或特殊项目
Profile 概述
Knowledge and Experience 知识和经验
· Bachelor Degree in Hotel Management or other relevant disciplines. 具备本科学历(酒店管理或其他相关专业)
· Minimum of 2 years of Sales Management experience in luxury hotels or service apartments. 至少2年的奢华酒店或服务式公寓销售经验
· A strong understanding of overall hotel business and Shenzhen market. 具有很强的奢华酒店销售拓展理念及深圳市场经验。
· Ability to study, analyze and interpret complex market data and/or information in order to improve new practices or develop new approaches.
具有很强的学习能力,分析和解释复杂的市场数据和/或信息,以提高新的实践和发展的新方法。· Strong oral and written communication skills. 较强的口头和书面沟通能力
· Ability to communicate with stakeholders at all levels
优秀的与各个阶层的沟通能力
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