岗位职责
1、 熟知当天预定情况,注意记录客人的特别需求,及时向主管汇报。2、确保为客人提供专业和礼貌的服务,安排座位,点单以及饮品服务都需要按照相应的顺序和程序
3、 客满时,负责安排好后到的客人,使客人乐于等位。
4、 随时注意在接待工作中客人反馈的意见或问题,及时向上级反映和协助处理。
5、 掌握和运用礼貌语言接待客人咨询,订餐等应收集好基本信息。
6、 向客人介绍餐厅各式饮品和特式餐品甜点。
岗位要求
1、有熟练的服务技能技巧和一定的应变能力,能妥善处理服务中出现的一般性问题。2、掌握餐厅服务规程,了解餐厅的各种饮品餐点的基本特点和简单的烹制方法。
3、工作主动、热情、认真,责任心较强。
4、身体健康,仪表端庄。
广州紫方实业有限公司GZ Purple Square Co., Ltd.公司成立于2012年,公司旗下涵盖房地产、服装零售连锁、餐饮娱乐等项目。2014年12月,公司餐饮娱乐类的首个项目—— 宋·Song's Club面世。该店自开业起就受到高端消费者的热捧,并引起了华南区甚至是全国同行业的关注。从此,各地类似的项目如雨后春笋般涌现,宋·Song's Club成为名副其实的“行业标杆”,热潮一直延续至今。2018年7月,酝酿多年的 宋·川菜 对外试业,再次在业内引起轰动。并在次年7月,便拿下米其林一星餐厅的荣耀,成为内地首家米其林摘星的川菜餐厅。同年,屡获殊荣的合作伙伴——设计公司RMA正式加盟。更多的全新概念项目即将于全国各地陆续展开...GZPS was established in 2012, focusing on excessive entertaining industry. It contains Real-Estate, Textile and Clothing Retailing, Food and Beverage Entertaining, Bar, etc.Since 2014, GZPS Fully gained the possession, meanwhile operating Song's Club (known as SC), which has had obtained a major attention from GZ entertaining industry, soon later national wisely. SC has created and stimulating to segment a niche market in night entertaining industry ever since, playing as a role model or setting standards as a benchmark.In July 2018, Song Chinese Cuisine had its trial operation after years of planning, unsurprisingly caused a stir within the industry, and got the Michelin star the following year as the first Michelin Sichuan restaurant in mainland of China.Award-winning RMA,the former interior design supplier, officially joined as a partner the same year.More projects with new concept are coming soon…