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职位概述:
1. 负责预订服务/前台咨客工作
2. 接收客人每日预订,并录入系统,特别要求客人或VIP预订信息向店长/副店长汇报
3.严格执行预订服务/咨客标准和流程
4. 整理归纳VIP客人用餐记录及喜好
5. 整理归纳投诉客人用餐记录信息
6.与楼面同事建立良好的沟通合作基础
7.组织/参与咨客培训,指导咨客工作
8.负责咨客台和预订区域卫生清洁工作
9.参与督导咨客工作表现,并向店长/副店长汇报
10.参与处理客人基础投诉,并向店长/副店长汇报
11.照顾VIP客人
任职条件:
1、形象气质具佳
2、具备咨客工作经验
3、具备奢华酒店工作经验优先
4、有米其林餐厅工作经历优先
5、基础英文口语和书面表达
6、基础Office办公软件操作
7、接受轮班
8、较好的组织和沟通能力
9、较好的适应能力和执行力
有身高要求,需要163cm以上
广州紫方实业有限公司GZ Purple Square Co., Ltd.公司成立于2012年,公司旗下涵盖房地产、服装零售连锁、餐饮娱乐等项目。2014年12月,公司餐饮娱乐类的首个项目—— 宋·Song's Club面世。该店自开业起就受到高端消费者的热捧,并引起了华南区甚至是全国同行业的关注。从此,各地类似的项目如雨后春笋般涌现,宋·Song's Club成为名副其实的“行业标杆”,热潮一直延续至今。2018年7月,酝酿多年的 宋·川菜 对外试业,再次在业内引起轰动。并在次年7月,便拿下米其林一星餐厅的荣耀,成为内地首家米其林摘星的川菜餐厅。同年,屡获殊荣的合作伙伴——设计公司RMA正式加盟。更多的全新概念项目即将于全国各地陆续展开...GZPS was established in 2012, focusing on excessive entertaining industry. It contains Real-Estate, Textile and Clothing Retailing, Food and Beverage Entertaining, Bar, etc.Since 2014, GZPS Fully gained the possession, meanwhile operating Song's Club (known as SC), which has had obtained a major attention from GZ entertaining industry, soon later national wisely. SC has created and stimulating to segment a niche market in night entertaining industry ever since, playing as a role model or setting standards as a benchmark.In July 2018, Song Chinese Cuisine had its trial operation after years of planning, unsurprisingly caused a stir within the industry, and got the Michelin star the following year as the first Michelin Sichuan restaurant in mainland of China.Award-winning RMA,the former interior design supplier, officially joined as a partner the same year.More projects with new concept are coming soon…