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太原龙城凯悦嘉轩酒店

    职位:Maintenance & Security Manager工程&安保部经理(已停止招聘)

  • 职位性质:全职
  • 工作地区:山西省太原市
  • 招聘人数:1人
  • 学  历:大专
  • 工作经验:5年以上
  • 所 在 地:山西省 太原市
  • 户 籍 地:山西省 太原市
  • 提供食宿:提供食宿
  • 年龄要求:28-40
  • 计算机能力:不限
  • 语言要求:中国普通话(熟练)
  • 国际联号工作经历:不限
  • 薪资待遇:1万-1.5万
  • 职位有效期:2020-06-08至2020-09-06

岗位职责/职位描述

行政

Administration

·      检查并负责保安/工程部办公室内所有存货。

Checks and accounts for all inventories in the Security and Maintenance Office.

·      记录所有安全事件供总经理查阅,必要时还要供本地公安部门查阅。

Records all occurrences of security interest in the log book for the information of the General Manager and if necessary, the local police and public security officials

 

客户服务

Customer Service

·      通过礼貌有效的方式处理所有客人及内部客人的投诉和要求,并确保问题得到圆满解决。

Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to ensure problems are resolved satisfactorily.

·      根据业务需要协助礼宾专员和礼宾主管履行相关职责。

Assists with Lead Host and Host duties as requested and required due to operational needs.

·      与客人及同事建立起积极的交流互动并保持良好的工作关系。

Maintains positive guest and colleague interactions with good working relationships.

·      与本地公安部门保持良好的关系。

Maintains good relationship with local police and public security officials.

 


 

运营

Operational

·      通过亲力亲为的管理模式,密切监督礼宾主管-保安/工程部的职责履行情况,确保其符合酒店政策、制度和适用法律。

Through hands-on management, supervises closely all Lead Hosts – Security/ Engineering in the performance of their duties in accordance with Hotel Policies & Procedures and applicable laws.

·      以支持和灵活的态度及“团队协作”的精神与其他部门紧密合作。

Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

·      按照制定计划实施并完成所有维修工作/需要,并保证高质量完成,特别要注意那些与客人有关的工作。

Carries out and completes all maintenance works/requests according to the established schedule and ensures high quality of finishing work.  Pays particular attention to guest related jobs.

·      确保宾客服务员-保安/工程部始终处于其指定工作区域。

Ensures the Hosts – Security/ Maintenance are at areas of their assignment at all times.

·      确保对酒店前后和设备间巡逻,保证所有客人和同事的安全、平安和舒适。确保所有礼宾主管-保安/工程部能对嫌疑人员或物品进行盘查,并能解决维修问题。

Ensures patrols are carried out throughout the hotel and plant rooms and all other areas of the hotel, ensuring safety, security and comfort of all guests and hotel personnel.  Ensures that all Lead Hosts – Security/ Engineering look out for any suspicious loiterers or articles and maintenance issues.

·      在公共区域巡逻,检查是否存在火灾危险、不安全情况、或发生设备丢失或不能运行的情况,并解决维修问题。

Patrols public areas to detect fires, unsafe conditions, and missing or inoperative safety equipment and maintenance issues.