• 五险一金
• 节日礼物
• 技能培训
• 带薪年假
• 管理规范
• 领导好
• 帅哥多
• 美女多
• 人性化管理
• 包吃包住

1.       Work closely with the Reception to ensure correct room status at all times.
与前台接待密切合作确保任何时间内正确的房态。
2.      Ensure highest standard of cleaning in assigned areas.
确保所分配的区域的高度清洁。
3.      Ensure guest privacy is respected when DND status is displayed.
确保在“请勿打扰”状态下客人的隐私被维护。
4.      Supervise turndown service.
监督夜床服务。
5.      Responsible for strict key control.
负责钥匙的严格控制。
6.      Inspect regularly guestroom corridors and public areas.
对客房的走廊和公共区域进行常规检查。
7.       Report maintenance issues promptly to Engineering.
迅速向工程部汇报维护活动。
8.      Ensure compliance of Lost & Found procedures.
确保依照失物招领程序办事。
9.      Keep floor linen rooms neat and tidy.
维持楼层布草房的干净和整洁。
10.     Monitor productivity of the unit.
监督单元工作效率。
11.      Resolve disputes.
解决争端。
12.     Discipline team member when necessary.
约束员工遵守纪律。
13.     Check Housekeeping team member’s grooming, personal hygiene and appearance.
检查客房部员工的仪表,个人卫生和形象。
14.     Assist with the preparation of team member’s duty roster.
协助准备员工排班表。
15.     Facilitate multi-skill.
鼓励员工掌握多技能。
16.     Assist with team member training and development.
协助进行员工的培训和发展。
17.     Provide ongoing advice and support to team member’s under your supervision.
给予所管辖的员工以不断的建议和支持。
18.     Supervise team member’s performance.
指导员工表现。
19.     Provide one to one instruction to team member members when required.
必要时对员工进行个别面对面指导。
20.    Seek opportunities to continually improve guest service, by reporting guest comments.
通过汇总客人的意见汇总，,寻找机会不断发展对客服务。
21.     Take appropriate action to resolve guest complaints.
采取合适的行动解决客人的抱怨。
22.    Promote the hotel and Hilton products and services.
促销酒店与希尔顿的产品与服务。
23.    Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
维持对产品和服务的高度了解以便于向客人解释和销售服务和设施。
24.    Adhere to the hotel’s security and emergency policies and procedures.
坚持酒店安全制度、紧急情况。
25.    Log security incidents and accidents in accordance with hotel requirements.
依照酒店要求记录安全日志和事故记录。
26.    Adhere to hotel cleaning and maintenance programs.
坚持酒店的清洁和养护程序。
27.    Ensure a high level of cleaning is maintained in your work area.
保持维护所在工作区域的高度整洁。
28.    Ensure all reporting and servicing deadlines are met on a timely basis.
保证所有报告和服务都按时完成。
29.    Adhere to the hotel’s security and emergency policies and procedures.
坚持酒店安全制度、紧急情况处理规定和程序。
30.    The management reserves the right to change / extend this job description if necessary at any point of time during her / his employment.
如有必要 ，该部门有权更改或补充该职位描述。
31.     Carries out any other reasonable duties and responsibilities as assigned.
完成任何其他合理的职责和被指派的职责。

 Hilton Garden Inn is the award-winning, upper mid-priced hotel brand. With high levels of service and amenities usually only found in pricier hotels, guests count on us to help them be successful when they’re on the road. Our brand launched in 1990, and today has approximately more than 600 opened hotels located all over the world- Asia Pacific, Europe, North America, South America and the Middle East.希尔顿花园酒店是一个在中端市场里备受赞誉的高档品牌。因其值得信赖的服务与便利设施而获得成功的发展。入住的客人因其独特的建筑结构与与优质的服务而体验非凡的感受。我们的品牌始于1990年，目前已有600多家酒店，遍布于世界各地- 亚太区、欧洲、北美洲、南美洲以及中东地区。Hilton Garden Inn Changde Dingcheng is the first Garden Inn brand hotel of Hilton group's in Hunan province . it is located in Yangming Road ,Hongyun Street, Dingcheng District, Changde City ,Hunan Province. Nearby the indutrial park and upscale residential areas. Taohuayuan airport is 11km from the hotel. Hotel have 263 rooms,1 modern restaurant，1 fitness center and 1 function meeting room .常德福捷希尔顿花园酒店是湖南省的第一家希尔顿花园品牌酒店。酒店位于湖南省常德市鼎城区红云街道阳明路，毗邻工业园区及高档住宅区，距离桃花源机场只有11公里。酒店共有215间现代舒适的客房，全日制餐厅,健身房及多功能会议室。