Banquet Service Manager 宴会服务经理
9千-1万
投递简历
发布于 09-20
Banquet Service Manager 宴会服务经理
9千-1万
北京-大兴区 | 3年以上 | 大专 | 招1人
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职位描述

1.Performs all dutiesas assigned by management.

及时完成酒店管理层所布置的所有工作。

2.Responsible forstaff scheduling and payroll cost to ensure adequate coverage according toestablished practices and maximize on labor potential; Plans work assignmentsbased on room occupancy forecast, Event orders and VIP list.  Adjust schedules to meet emergencies,coordinates with other managers regarding emergency staffing.

负责员工的工作安排及工资成本,以确保足够的人员完成工作,最大限度的利用现有的劳动力。根据预测、宴会预定及重要客人的人数来安排工作。如遇到紧急情况,要做好相应地改动,并与其它经理协调好工作。

3.Maintains properrecords of Sales, guest complaints, solutions and all concerns pertaining topersonnel or equipment in appropriate logbooks for reference.

做好销售,客人投诉、解决办法及相关人员、设备的记录。

4.Maintainsestablished par stock for operating supplies to ensure smooth operation.

要保持足够的存货以确保本部的正常运营。

5.Make frequentsuggestions to Management in reference to improvement of general operation,F&B promotions, cost control and profitability.

给领导提出建议,以提高工作效率,促进销售,并达到增源节支的目的。

6.Establishes controlprocedures for reconciliation of Cashiering before and after service.

建立收银调节控制程序,在服务前后,要按此程序来工作。

7.Completes weekly banquetinspection; checks overall banquet appearance, the repair of its fixtures,fittings and operating equipment, initiates maintenance request as necessary.

每周要检查一次宴会厅,包括宴会厅的外观、灯饰、家具及其它设备。如果需要,填写维修申请单。

8.Participates in theplanning of menus & beverage lists.

参与菜单、酒水单的制定及定价。

9.Responsible forholding daily briefings and monthly communication meetings to discuss variousaspects of food service and preparation with employees.

负责每天的晨会及每月的交流会,在会议中讨论服务及准备工作等方面的问题。

10.Implements andenforces safety regulations and house rules.

加强安全及内部的规章制度。

11.Attends to guestcomplaints, requests or inquiries regarding food and services and immediatelytakes all required corrective measures.

关注客人对饭菜及服务的投诉、要求和需求,并立即采取有效措施。

12.Be familiar withchanges and trends in the competition and the market place.

熟悉市场及竞争的趋向及变化。

13.Takes note ofremarks made by guests and finds solutions for any problems that may arise.Ensures a rapid response from the different departments concerned.
牢记客人有可能提出的任何问题并给予解决方案. 确保各个相关部门反映迅速。

14.Makes sure that allthe information available in the banquet is well presented and up-to-date.
确保所有在宴会厅的信息传达是最新的。

15.Observes and recordsemployee performance, hence able to make recommendations regarding employeepromotions.

观察并记录员工的工作表现,关心员工的发展,并激发员工去达到目标。

16.Trains personnelaccording to established procedures; conducts orientation of all new employeesand ongoing training of all staff.

尽快使新员工熟悉酒店,并对员工进行培训酒店的规章制度。

17.Assures theinterface between all hotel departments and service-providers if necessary.

必要时,确保各个部门和提供服务部门保持沟通。

18.Establisheseffective employee relations and maintains the highest level ofprofessionalism, ethic and attitude towards all hotel guests, clients, heads ofdepartment and employees.

建立良好的人事关系,在工作中树立良好的工作形象。

其他要求
国际联号工作经历:优先
语言能力:英语-良好 中国普通话-熟练
计算机能力:熟练
年龄要求:28-45岁
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公司地址
北京亦庄经济技术开发区荣华南路12号
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职位联系人
Mia Liang
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  • 酒店业--国际高端酒店/5星级
    行业
  • 500-999人
    规模
  • 中外合营(合资.合作)
    企业性质
      北京兴基铂尔曼饭店坐落于北京经济技术开发区(BDA)核心区,是法国雅高酒店集团管理旗下的高端酒店。雅高酒店管理集团旗下含有索菲特,铂尔曼,诺富特等不同品牌3700多家酒店。北京兴基铂尔曼饭店是北京唯一的一家铂尔曼品牌酒店,也是开发区第一家国际高端商务酒店,于2008年10月开业,经过15年的发展与沉淀,在每位员工的不懈努力下,酒店获得了众多荣誉和认可。Pullman Beijing South located at Beijing BDA area and managed by Accor Group which owns lots of hotel brands such as Sofitel, Fairmont. Pullman Beijing South was the first international brand hotel targeted high level business clients in this area since 2008. After 15 year’s long-term development, hotel has been rewarded different kinds of recognition with all employee’s hard working.北京兴基铂尔曼饭店以其独特的外观设计,便捷的出行方式及优质的管理在北京这座国际化都市备受商务游客的青睐。酒店囊括格调奢华的7间会议场地,典雅悦动的434间客房和多个独具特色的美食餐厅以及惬意的休闲娱乐设施。Lots of Beijing business clients and guests choose Pullman Beijing South as their first choice not only consider its unique design, convenient transportation, but impressed by the friendly service and thoughtful care. Hotel is equipped with 7 meeting venues, 434 different types of rooms and several delicate restaurants. 我们为团队成员精心准备了公寓楼为宿舍以及营养可口的员餐(免费提供住宿及用餐)、上下班班车,不仅如此还为员工提供图书室、活动室等娱乐文化场所,确保员工在工作之余也可以会有丰富多彩的文化生活活动。In terms of benefits of all staff, we provide dormitory apartment and staff canteen (both free), shuttle bus with different shift, staff library and activity room, which are supposed to ensure them can enjoy the best lifestyle  during spare time.每周一至周五9:00-11:00和13:30-16:00为公开面试时间,请应聘者携带个人简历、一寸彩色照片及其他相关证明到酒店人才与文化部参加面试,如有疑问亦可致电酒店人才与文化部(招聘热线18511515615),我们会为您解答。The interview time is 9-11am,1-4pm. All interviewees should take their personal resume, profile photo and other certificates.If you have any enquirers, please let our Talent & Culture department know(phone number is 18511515615).乘车路线:地铁5号线/10号线至宋家庄站换乘亦庄线至荣昌东街下(A口出),向北第二个红绿灯左转150米即到。Transportation: Subway Line 5/10 to SongJiaZhuang Station and transfer to YiZhuang line, get off at RongChangDongjie Station(Exit A), turn left at second crossroad heading to north.请相信品牌的力量,我们也相信北京兴基铂尔曼饭店因为您的加入会更加多姿多彩!期待您的到来~We sincerely welcome you to join us and work together as the best team at Pullman Beijing South!
北京亦庄经济技术开发区荣华南路12号
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