招聘Chinese Restaurant Supervisor中餐厅主管_北京兴基铂尔曼饭店招聘信息-最佳东方

Primary Responsibilities 主要责任

1.Coordinate and assist in opening/closing duties and ensure that all settings are completed according to standards and procedures prior to the start of operation.

协调和协助开餐/关餐任务，并确保所有设置在开始运营前按照标准和程序完成。

2.Assist management to supervise junior team members and casual labour under his/her leadership/section and to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards。

协助管理层监督初级团队成员及其领导下的临时工/部门，并确保在餐厅内分配/要求的所有任务按时按时执行，并符合部门标准。

3.Take and record restaurant reservations/cancellations in accordance to departmental standards. Reconfirm reservations through phone calls or email on a daily basis.

按照部门标准进行餐厅预订/取消记录。每天通过电话或电子邮件重新确认预订

4.Take food and beverage orders according to guest’s requirements and preferences

根据客人的要求和喜好接受食品和饮料订单

5.Deliver food & beverage services in accordance to departmental standards and procedures

按照部门标准和程序提供餐饮服务

6.Ensure that all food & beverage are served according to service standard

确保所有食品和饮料都按照服务标准供应

7.Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full

为了最大限度地增加销售收入，抓住每一次机会促销和推广食品及酒水。当餐厅已满时，交叉销售其他用餐场地

8.Try to remember individual patron’s names and their preferences to extend a personalized service

尝试记住个体客人的姓名及其偏好，以扩展个性化服务

9.Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)

酒店食品安全和卫生标准（HACCP）的必要预防措施

10.Collect food and beverage supply requisition, ensure that the stock collected is as per requisition

收集食品饮料采购申请，确保所收集的库存都有匹配的申请

11.Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management

巧妙地、高效地处理客人的投诉和意见。向管理层报告任何投诉、事件或其他违规行为

12.Supervise and assist in assigned work station’s activities and oversee the operation of outlet in the absence of management

监督和协助分配工作台的工作，在没有管理的情况下监督餐厅的运行

北京兴基铂尔曼饭店坐落于北京经济技术开发区（BDA）核心区，是法国雅高酒店集团管理旗下的高端酒店。雅高酒店管理集团旗下含有索菲特，铂尔曼，诺富特等不同品牌3700多家酒店。北京兴基铂尔曼饭店是北京唯一的一家铂尔曼品牌酒店，也是开发区第一家国际高端商务酒店，于2008年10月开业，经过15年的发展与沉淀，在每位员工的不懈努力下，酒店获得了众多荣誉和认可。Pullman Beijing South located at Beijing BDA area and managed by Accor Group which owns lots of hotel brands such as Sofitel, Fairmont. Pullman Beijing South was the first international brand hotel targeted high level business clients in this area since 2008. After 15 year’s long-term development, hotel has been rewarded different kinds of recognition with all employee’s hard working.北京兴基铂尔曼饭店以其独特的外观设计，便捷的出行方式及优质的管理在北京这座国际化都市备受商务游客的青睐。酒店囊括格调奢华的7间会议场地，典雅悦动的434间客房和多个独具特色的美食餐厅以及惬意的休闲娱乐设施。Lots of Beijing business clients and guests choose Pullman Beijing South as their first choice not only consider its unique design, convenient transportation, but impressed by the friendly service and thoughtful care. Hotel is equipped with 7 meeting venues, 434 different types of rooms and several delicate restaurants. 我们为团队成员精心准备了公寓楼为宿舍以及营养可口的员餐(免费提供住宿及用餐)、上下班班车，不仅如此还为员工提供图书室、活动室等娱乐文化场所，确保员工在工作之余也可以会有丰富多彩的文化生活活动。In terms of benefits of all staff, we provide dormitory apartment and staff canteen (both free), shuttle bus with different shift, staff library and activity room, which are supposed to ensure them can enjoy the best lifestyle during spare time.每周一至周五9：00-11:00和13:30-16:00为公开面试时间，请应聘者携带个人简历、一寸彩色照片及其他相关证明到酒店人才与文化部参加面试，如有疑问亦可致电酒店人才与文化部（招聘热线18511515615），我们会为您解答。The interview time is 9-11am,1-4pm. All interviewees should take their personal resume, profile photo and other certificates.If you have any enquirers, please let our Talent & Culture department know（phone number is 18511515615）.乘车路线：地铁5号线/10号线至宋家庄站换乘亦庄线至荣昌东街下（A口出），向北第二个红绿灯左转150米即到。Transportation: Subway Line 5/10 to SongJiaZhuang Station and transfer to YiZhuang line, get off at RongChangDongjie Station(Exit A), turn left at second crossroad heading to north.请相信品牌的力量，我们也相信北京兴基铂尔曼饭店因为您的加入会更加多姿多彩！期待您的到来～We sincerely welcome you to join us and work together as the best team at Pullman Beijing South!