Reservation Manager预订部经理
8千-1万
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发布于 16:23
Reservation Manager预订部经理
8千-1万
北京 | 5年以上 | 学历不限 | 招1人
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职位描述

1.Monitor the daily operations of reservations,Supervises the reservation department in their daily duties.

监管预订日常运作,对预定部员工的日程工作进行安排。

2.Manages rooms inventory to achieve optimum results in Occupancy, Average rate and Revenue, reviewing daily reservations accuracy, rates compliance from segment and source, system close-out when necessary and GDS rates sale-ability.

管理客房量以达到最高入住率,平均房价和收入,检查不同市场和渠道预订价格准确性,必要时调整全球中央预订系统可售房价。

3.Ensure accuracy of guest history and client profiles in Data Base

确保客人预订信息和历史记录准确输入系统。

4.Leads a motivated and aggressive team skillful at up-selling and/or conversion as required by the business demand. Participates in staff recruitment, organizes on-the-job and monthly training for all staff, supervises and managers performance in order to ensure clients’ satisfaction and adherence to Pullman service standards.

带领积极和进取向上预定部团队/根据业务需要进行转换,参与员工招聘并组织每个月所有预定部员工的在职培训,监督和管理工作务必确保达到客人最大满意度和铂尔曼的标准。

5.Maintains good working relations with other departments, particularly Front Office and keeps close contact with regular guests, ensuring their needs are identified, and relayed to concerned departments for service delivery.

确保与其它部门保持良好的工作关系,尤其是前厅部。并需要了解常住客户喜好及需求及时传达信息至其它部门。

6.Works closely with Corporate Office, Trust with updated hotel information and facilitate rooms’ sale on a regular basis. Reviews TARS and GDS rates and availability keeping sufficient inventory for high yield segments.

与雅高集团紧密联系,并定期更新酒店的信息和房间设备以备销售。TARS和GDS需时刻保持库存的充足提供给高房价客户。

7.Ensures all sellable contracted rates are loaded in the GDS and Opera system for ease of reservations by companies worldwide.

确保所有可销售的合同价格经过登录GDS和Opera 系统以减少全球公司的预定。

8.Manage group blocks to ensure accuracy of business on the books.

管理团队预订,确保预留正确的团队信息。

9.Assist to DOR Tracking and prepares the necessary reports required for monthly submission preparing the annual and monthly sales action plans.

跟踪和准备必要的报告并每月提交给管理办公室,协助收益总监准备年度和月度的预算计划。

10.To spot-check reservations made the previous day and check all VIP arrivals.

检查前一天的预定情况和所有的重要客户的预定信息。

11.Training, developing, and motivating reservation staff to increase productivity.

培训发展和激励预定部员工以提高生产率。

12.To monitor reservation pick-up for the coming month and share information with S&M department.

监测下一个月预订情况和与市场销售部分享信息。

13.Checks regularly and disseminates information on market situation including; weekly check and report on booking trend in the market through exchanges with competitors, test calls and reports on seasonal rates book-able at competitor hotels, etc.

定期在市场上检查和传播信息,包括:通过与竞争者的交流后每周的房间预定报告,竞争者酒店的每季的预定价格报告。

其他要求
国际联号工作经历:优先
语言能力:英语-熟练 中国普通话-精通
计算机能力:熟练
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公司地址
北京亦庄经济技术开发区荣华南路12号
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职位联系人
Mia Liang
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  • 酒店业--国际高端酒店/5星级
    行业
  • 500-999人
    规模
  • 中外合营(合资.合作)
    企业性质
      北京兴基铂尔曼饭店坐落于北京经济技术开发区(BDA)核心区,是法国雅高酒店集团管理旗下的高端酒店。雅高酒店管理集团旗下含有索菲特,铂尔曼,诺富特等不同品牌3700多家酒店。北京兴基铂尔曼饭店是北京唯一的一家铂尔曼品牌酒店,也是开发区第一家国际高端商务酒店,于2008年10月开业,经过15年的发展与沉淀,在每位员工的不懈努力下,酒店获得了众多荣誉和认可。Pullman Beijing South located at Beijing BDA area and managed by Accor Group which owns lots of hotel brands such as Sofitel, Fairmont. Pullman Beijing South was the first international brand hotel targeted high level business clients in this area since 2008. After 15 year’s long-term development, hotel has been rewarded different kinds of recognition with all employee’s hard working.北京兴基铂尔曼饭店以其独特的外观设计,便捷的出行方式及优质的管理在北京这座国际化都市备受商务游客的青睐。酒店囊括格调奢华的7间会议场地,典雅悦动的434间客房和多个独具特色的美食餐厅以及惬意的休闲娱乐设施。Lots of Beijing business clients and guests choose Pullman Beijing South as their first choice not only consider its unique design, convenient transportation, but impressed by the friendly service and thoughtful care. Hotel is equipped with 7 meeting venues, 434 different types of rooms and several delicate restaurants. 我们为团队成员精心准备了公寓楼为宿舍以及营养可口的员餐(免费提供住宿及用餐)、上下班班车,不仅如此还为员工提供图书室、活动室等娱乐文化场所,确保员工在工作之余也可以会有丰富多彩的文化生活活动。In terms of benefits of all staff, we provide dormitory apartment and staff canteen (both free), shuttle bus with different shift, staff library and activity room, which are supposed to ensure them can enjoy the best lifestyle  during spare time.每周一至周五9:00-11:00和13:30-16:00为公开面试时间,请应聘者携带个人简历、一寸彩色照片及其他相关证明到酒店人才与文化部参加面试,如有疑问亦可致电酒店人才与文化部(招聘热线18511515615),我们会为您解答。The interview time is 9-11am,1-4pm. All interviewees should take their personal resume, profile photo and other certificates.If you have any enquirers, please let our Talent & Culture department know(phone number is 18511515615).乘车路线:地铁5号线/10号线至宋家庄站换乘亦庄线至荣昌东街下(A口出),向北第二个红绿灯左转150米即到。Transportation: Subway Line 5/10 to SongJiaZhuang Station and transfer to YiZhuang line, get off at RongChangDongjie Station(Exit A), turn left at second crossroad heading to north.请相信品牌的力量,我们也相信北京兴基铂尔曼饭店因为您的加入会更加多姿多彩!期待您的到来~We sincerely welcome you to join us and work together as the best team at Pullman Beijing South!
北京亦庄经济技术开发区荣华南路12号
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