Housekeeping Manager客房部经理
8千-1万
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发布于 2021-10-13
Housekeeping Manager客房部经理
8千-1万
北京 | 5年以上 | 学历不限 | 招1人
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职位描述

Main Responsibilities 主要职责:

1.Monitors Housekeeping personnel to ensure guests receive prompt and courteous service.

监督管家部工作人员,确保客人得到及时和真诚的服务。

2.Monitors Housekeeping personnel to ensure rooms, and particularly those of Accor members, known repeat guests and other VIP’s receive special attention.

监督管家部工作人员,确保雅高会员、回头客和其它贵宾的客房得到特别重视。

3.Informs other operating departments of Housekeeping matters, which concern notably the Front Office, to ensure accurate room status, in addition to communicating with Engineering and the Laundry.

除与工程部和洗衣房进行沟通外,还要向其它营运部门,特别是前厅部,确保房态的准确。

4.Schedules routine inspections by supervisors, of all housekeeping areas including occupied, non-occupied rooms and public area.

安排主管对所有客房区域进行检查,包括入住和未入住的房间、公共区域。

5.Inspects guestrooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required.

定期对所有客房区域进行视察,以确保家具、设施和设备按要求得到良好的清洁、修缮、保养、更换和整修。

6.Appraise appearance, discipline and efficiency of all staff under direct supervision and initiate immediate remedial action if necessary.

对所有直属下级的仪容仪表、守纪情况和工作效率进行评估。如有必要,可直接采取纠正措施。

7.Follows up on progress of agenda items covered in regular meetings.

对日常会议上讨论的事项进行跟进。

8.Ensures Housekeeping personnel are familiar with in-house facilities for the purpose of assisting guests.

确保管家部工作人员熟悉酒店的各项内部设施,便于向客人提供各种协助。

9.Maintains a steady flow of communication to the Executive Housekeeper on all matters affecting the Housekeeping Department.

向行政管家定期汇报所有管家部相关的工作。

10.Supervises outside contractors to ensure contractual compliance.

对承包商进行监督,以确保合同严格执行。

11.Ensures that consumption of guest supplies is under control.

确保客用品的消耗得到控制。

12.Assists in monitoring and controlling Housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests.

协助监督并管理管家部关于工作人员及客人健康和安全的规定,如失物招领、钥匙管理、安全和紧急情况以及环境保护的工作程序。

13.Works with the Executive Housekeeper on routine cleaning programs including spring cleans, etc.

与行政管家一起管理日常清扫项目,包括春季大清扫等。

其他要求
国际联号工作经历:优先
语言能力:英语-熟练 中国普通话-精通
计算机能力:良好
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公司地址
北京亦庄经济技术开发区荣华南路12号
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职位联系人
Mia Liang
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  • 酒店业--国际高端酒店/5星级
    行业
  • 500-999人
    规模
  • 中外合营(合资.合作)
    企业性质
      北京兴基铂尔曼饭店坐落于北京经济技术开发区(BDA)核心区,是法国雅高酒店集团管理旗下的高端酒店。雅高酒店管理集团旗下含有索菲特,铂尔曼,诺富特等不同品牌3700多家酒店。北京兴基铂尔曼饭店是北京唯一的一家铂尔曼品牌酒店,也是开发区第一家国际高端商务酒店,于2008年10月开业,经过15年的发展与沉淀,在每位员工的不懈努力下,酒店获得了众多荣誉和认可。Pullman Beijing South located at Beijing BDA area and managed by Accor Group which owns lots of hotel brands such as Sofitel, Fairmont. Pullman Beijing South was the first international brand hotel targeted high level business clients in this area since 2008. After 15 year’s long-term development, hotel has been rewarded different kinds of recognition with all employee’s hard working.北京兴基铂尔曼饭店以其独特的外观设计,便捷的出行方式及优质的管理在北京这座国际化都市备受商务游客的青睐。酒店囊括格调奢华的7间会议场地,典雅悦动的434间客房和多个独具特色的美食餐厅以及惬意的休闲娱乐设施。Lots of Beijing business clients and guests choose Pullman Beijing South as their first choice not only consider its unique design, convenient transportation, but impressed by the friendly service and thoughtful care. Hotel is equipped with 7 meeting venues, 434 different types of rooms and several delicate restaurants. 我们为团队成员精心准备了公寓楼为宿舍以及营养可口的员餐(免费提供住宿及用餐)、上下班班车,不仅如此还为员工提供图书室、活动室等娱乐文化场所,确保员工在工作之余也可以会有丰富多彩的文化生活活动。In terms of benefits of all staff, we provide dormitory apartment and staff canteen (both free), shuttle bus with different shift, staff library and activity room, which are supposed to ensure them can enjoy the best lifestyle  during spare time.每周一至周五9:00-11:00和13:30-16:00为公开面试时间,请应聘者携带个人简历、一寸彩色照片及其他相关证明到酒店人才与文化部参加面试,如有疑问亦可致电酒店人才与文化部(招聘热线18511515615),我们会为您解答。The interview time is 9-11am,1-4pm. All interviewees should take their personal resume, profile photo and other certificates.If you have any enquirers, please let our Talent & Culture department know(phone number is 18511515615).乘车路线:地铁5号线/10号线至宋家庄站换乘亦庄线至荣昌东街下(A口出),向北第二个红绿灯左转150米即到。Transportation: Subway Line 5/10 to SongJiaZhuang Station and transfer to YiZhuang line, get off at RongChangDongjie Station(Exit A), turn left at second crossroad heading to north.请相信品牌的力量,我们也相信北京兴基铂尔曼饭店因为您的加入会更加多姿多彩!期待您的到来~We sincerely welcome you to join us and work together as the best team at Pullman Beijing South!
北京亦庄经济技术开发区荣华南路12号
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