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Bell Captain行李领班
4千-5千
投递简历
发布于 08:24
Bell Captain行李领班
4千-5千
北京-延庆 | 1年以上 | 中专 | 招2人
投递简历
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职位描述

·       Ensure that all guest’s baggage are received and delivered upon arrival and departure even for baggage storage pertaining to the procedure laid down in the Inter-Continental Hotels & Resorts Front Office Manual

·       依照洲际酒店及度假村前厅部工作手册中规定的工作程序,确保所有客人进行交接班说明工作,确定了解酒店活动和运营要求和抵店和离店时均有服务人员为其提送行李,甚至为其储存。

·       Be thoroughly aware of arrivals and departures of each day with emphasis on VIP’s, Priority Club Members, groups and crew movements.

·       详细了解每天客人 进行交接班说明工作,确定了解酒店活动和运营要求抵店和离店的情况,重点留意贵宾、优悦会会员和团组的活动。

·       To work closely with Guest Relations Officer to ensure baggage for VIP’s, Priority Club Members are delivered promptly

·       与宾客关系主任密切合作,以确保贵宾和优悦会会员的行李得到迅速派送。

·       To assist the Doorman and supervise on traffic control along the driveway during peak hours

·        在高峰期对门僮进行协助,并监督对车道的交通控制。

·       Conducts daily briefing and to ensure that all uniform service staff are kept up to date, properly instructed and that all staff are properly dressed, neat and clean before start of duty.  Similarly, staff appearance should remain clean, smart and tidy at all times.

·       进行每日例会,以确保所有着装服务人员了解最新情况并得到正确指导,并保证工作开始前所有员工的穿着均符合规定、干净整齐。同样,员工的外表也应随时给人以干净、精明和整洁的印象。

·       Be responsible for training Bellman, Parking Valets and Doorman, in their respective jobs (by identifying training needs)

·       负责(通过发现培训需要)对应接服务员、停车场服务员和门僮就其各自岗位职责进行培训。

·       Ensure that all staff are fully informed and knowledgeable on hotel facilities and its surrounding areas

·       确保所有员工了解并熟知酒店设施及周边区域的情况。

·       Ensure that the surrounding areas at the lobby level and main entrance are clean

·       确保大厅和正门周边区域的清洁。

·       Supervise the Parking Valets in handling guests’ vehicles properly

·       监督停车场服务员对客人车辆合适处理。

·       Prepare newspaper orders and co-ordinates with news vendor for early delivery.  Supervises Bellman for newspaper delivery

·       负责报纸预订工作,并与报纸供应商协调早晨送报事宜。监督应接服务员送报情况。

·       Ensuring that all equipment (trolley, etc....) are in proper condition and recorded properly

·       确保所有设备(手推车等)保养良好并得到准确记录。

·       Must be fully conversant with emergency evacuation and fire procedures and ensuring all uniformed staff are aware of these procedures

·       熟知紧急情况疏散和防火工作程序,并确保所有穿著酒店工服装的员工了解这些程序。

其他要求
国际联号工作经历:优先
语言能力:英语-良好
计算机能力:良好
年龄要求:22-35岁
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公司地址
北京市延庆县妫水北街1号
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职位联系人
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 中外合营(合资.合作)
    企业性质
北京金隅八达岭皇冠假日酒店欢迎您的到来,酒店以专业、高效、灵活和彰显人性化的服务理念从细微之处关注您有效平衡工作与生活的需求,旨在为新时代的有志之士致力打造更好的商旅新体验,令您卸下疲惫,焕发活力,让每一天的旅程都多姿多彩,并收获成功 Welcome to Crowne Plaza Beijing Badaling, where we understand modern business travelers need to be productive, inspired and restored during the stay. This includes a number of productive and flexible services that allow you to embrace new opportunities and value personal restoration while achieving your personal and professional success酒店精心选址于北京市西北部的延庆区,气候适宜,是北京2022年冬奥会三大赛区之一。酒店位于妫水北街1号,地理位置优越,毗邻江水泉湿地公园,距离八达岭长城13.8公里,距离龙庆峡风景区8.5公里,距离野鸭湖风景区12.4公里,距离石京龙滑雪场5.4公里。Our hotel is located in Yanqing district which in the northwest of Beijing.It is one of the three Beijing Winter Olympic Games area with suitable climate.Our hotel is located in No.1 Guishui North Street,surrounding by lots of tourist attractions.The hotel is 13.8 km away from The Badaling Great Wall,8.5 km from Longqing Gorge,12.4 km from Yeya Lake and 5.4 km from Shijinglong Ski Resort.
北京市延庆县妫水北街1号