Front Desk /Club Mill. Supervisor前台/行政楼层主管
4.5千-5千
投递简历
发布于 08-12
Front Desk /Club Mill. Supervisor前台/行政楼层主管
4.5千-5千
杭州 | 2年以上 | 学历不限 | 招3人
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职位描述

• Efficiency of check in/check out process, accuracy in retrieval of guest data and billing.

确保入住及离店手续的效率性,确保客人信息与账目的准确性。

• Management of the guest service experience / personalization.

确保个性化服务以提升客人体验

• Ensure the credit card date safety & guest information data safety.

保证信用卡信息安全及客人信息安全。

• Ensure high standards of personal presentation & grooming.

确保始终都有高标准的个人形象和仪容仪表。

• Minimum one (1) years relevant experience in a similar position in a renown international hotel brand

在国际酒店内从事至少一年类似岗位的经验

• PMS and Office software knowledge

熟悉并掌握Opera酒店管理系统和各类办公软件

• Excellent oral and written skills in Mandarin and English

优秀的中英文听说读写能力

其他要求
国际联号工作经历:优先
语言能力:英语-良好
计算机能力:良好
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公司地址
浙江省杭州市萧山区明星路485号
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职位联系人
Leo Song
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 私营.民营企业
    企业性质
About Accor 关于雅高集团Accor is a world-leading augmented hospitality group offering unique experiences in more than 5000 hotels and residences across 110 destinations. The Group has been acquiring hospitality expertise for more than 50 years, resulting in an unrivaled portfolio of 39 hotel brands, from luxury to economy. The Group also offers digital solutions that maximize distribution, optimize hotel operations and enhance the customer experience.With ALL - Accor Live Limitless, the new daily lifestyle companion, the relationship between the Group and his clients, members and partners evolves from transactional to emotional, and unlocks the potential to live, work, and play. Beyond accommodation, ALL enables new ways to live, work, and play, by blending food and beverage with nightlife, wellbeing, and co-working. Accor is deeply committed to sustainable value creation and plays an active role in giving back to planet and community via its Planet 21 – Acting Here program and the Accor Solidarity endowment fund, which gives disadvantaged groups access to employment through professional training.Accor SA is publicly listed on the Euronext Paris Stock Exchange (ISIN code: FR0000120404) and on the OTC Market (Ticker: ACRFY) in the United States. For more information visit group.accor.com Or become a fan and follow us on Twitter  and Facebook.雅高是全球领先的全方位服务酒店集团,通过位于全球110个国家的5,000多家酒店、度假酒店以及住宅,提供独特并充满意义的体验。50多年来雅高持续提供热情好客的服务以及酒店行业的专业知识,旗下拥有39个无以伦比的酒店品牌,全线覆盖从奢华到经济型细分市场。雅高还提供数字解决方案,实现分销最大化,优化酒店运营并增强宾客体验。ALL - Accor Live Limitless 雅高心悦界作为日常生活方式的贴心旅伴,为公司及其客户、员工、合作伙伴间的关系赋予了从理性到感性的转变,为生活、工作和娱乐解锁新的可能。除酒店住宿之外,ALL - Accor Live Limitless 雅高心悦界通过旗下餐饮、夜生活娱乐、康体以及共享办公品牌提供生活、工作以及娱乐的新方式。 雅高深入致力于创造可持续价值,并在回馈地球和社区方面发挥积极作用。Planet 21 – Acting Here(21世纪地球)项目倡导行动致力于“积极的待客之道”。Accor Solidarity(雅高团结基金会)是雅高的捐赠基金会,通过工作技能培训和经济能力培养帮助社会弱势群体。雅高(Accor SA)在巴黎泛欧交易所上市(ISIN code: FR0000120404)并在美国场外交易市场(OTC Market)交易(Ticker: ACRFY)。了解更多信息,请访问group.accor.com。或者关注我们的Twitter 和Facebook帐户,了解最新动态。 About Sofitel 关于索菲特品牌Sofitel Hotels & Resorts is an ambassador of modern French style, culture and art-de-vivre around the world. Established in 1964, Sofitel is the first international luxury hotel brand to originate from France with almost 120 chic and remarkable hotels in the world’s most sought after destinations. Sofitel exudes a refined and understated sense of modern luxury, always blending a touch of French decadence with the very best of the locale. The Sofitel collection includes such notable hotels as Sofitel Paris Le Faubourg, Sofitel London St James, Sofitel Munich Bayerpost, Sofitel Rio de Janeiro Ipanema, Sofitel Washington DC Lafayette Square, Sofitel Sydney Darling Harbour and Sofitel Bali Nusa Dua Beach Resort. Sofitel is part of Accor, a world-leading augmented hospitality group offering unique experiences in 5000 hotels and residences across 110 countries.索菲特酒店及度假酒店遍布全球,集中彰显了现代法式风格、法式文化和法式生活艺术的魅力。索菲特创立于1964年,是首个源于法国的国际奢华酒店品牌,目前在全球热门城市和景点拥有超过120家以法式优雅而闻名的非凡酒店。索菲特酒店推崇精致内敛的现代奢华理念,巧妙融合法式魅力和各地文化精髓。索菲特旗下酒店包括著名的巴黎法布格索菲特酒店、伦敦圣詹姆斯索菲特酒店、慕尼黑巴亚普斯特索菲特酒店、里约热内卢伊帕内玛索菲特酒店、华盛顿拉菲特广场索菲特酒店、悉尼达令港索菲特酒店和巴厘岛努沙杜亚索菲特海滩度假酒店。索菲特所属的雅高集团(Accor)为国际领先的全方位服务酒店集团,通过位于全球110个国家的5,000家酒店、度假酒店以及住宅,提供独特并充满意义的体验。Sofitel Hangzhou Yingguan is conveniently located in Xiaoshan District, a fast developing central technology hub of Zhejiang Province; roughly 18 KM away from the airport. This 593-key hotel is invested by Zhejiang Yingguan Holding Group, equipped with six F&B outlets, two large grand ballrooms and numerous conference facilities,now officially trial operation.杭州英冠索菲特酒店坐落于杭州钱塘江南岸萧山区,地处浙江省核心科技发展区;距机场约18公里。酒店拥有593间豪华宽敞的客房,设有6间餐厅酒吧,2个大型宴会厅及众多会议设施,由浙江英冠控股集团投资,现正式试运营。 Occupying an unparalleled location at the center of everything, Sofitel Hangzhou Yingguan is the center of social life south of the Qiantang River. It is adjacent to Binjiang CBD and moments away from Qianjiang Century City, the up-and-coming new central business district of Hangzhou.  杭州英冠索菲特酒店坐拥“万事中心“的绝佳地理位置,毗邻滨江中央商务区,靠近杭州新兴商务中心“钱江世纪城”,是钱塘江南岸的社交中心。Imagined by award-winning hospitality design firm Hirsch-Bedner Associates, Sofitel Hangzhou Yingguan is elegantly styled, reflecting Hangzhou’s rich cultural heritage intermingled with French romance and reimagined through the lens of cutting-edge technology. Three sophisticated restaurants and three fashionable bars anchor the hotel as the place to meet in Hangzhou while Magnifique Meetings and Magnifique Breaks offer an elevated meeting experience for both corporate events and personal celebrations. Capturing the Modern French art-de-vivre, Sofitel Hangzhou Yingguan offers guests and residents a welcoming stay and chic experiences.由屡获殊荣的酒店室内设计公司赫希贝德纳联合公司设计,酒店风格简约高雅,集深厚的人文情怀与前卫的法式创新于一体,以精雕细琢的匠心精神,引领高端法式生活的智慧。三家地道精致的餐厅和三家时尚活力的酒吧是萧山乃至杭州的生活品味标杆。无论是经过重塑的会议中心,还是充满创意的茶歇,“精彩会议”从始至终为您创造独具特色、影响非凡的会议与活动体验。杭州英冠索菲特酒店是现代法式生活风尚的掠影,为一众宾客带来舒焕身心的住宿和尖端科技的体验。Thank you very much for your attentions to Sofitel Hangzhou Yingguan.感谢各位求职者对杭州英冠索菲特酒店的关注!酒店指定招聘电话号码:0571-8269 8888转6208招聘邮箱:HB733-HR1@sofitel.com欢迎广大应聘者来电了解或莅临现场咨询。 杭州英冠索菲特酒店招聘时,从未授权任何中介机构进行代招,所有职位均是酒店直接招聘,并且均是按照国家相关法律法规,并通过正规渠道进行招聘,不以任何形式向应聘者收取押金、体检费、证件等,请大家提高警惕。
浙江省杭州市萧山区明星路485号
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