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·Manage the Rooms Coordinator and ensure the day-to-day functioning of the Rooms Office, taking into account the overall situation of the hotel and accomplishing the work in accordance with Accor Group standards.
管理客房协调员并保证客房办公室日常事务正常运转,注意从酒店的全局出发,按照雅高集团标准完成工作。
· Responsiblefor communication within housekeeping and other departments regarding guestrequests and hotel talent. Renders secretarial and clerical services forhousekeeping.
负责本部门内的沟通,将客人的要求反映给其他相关部门,做好本部门的翻译及文秘工作。
·Contactsuppliers and outside contract service. Prepares requisitions for all officesupplies.
就有关售后服务的问题,与供货商联系。
·Bring anycomplaints (talent/guest) calls to Exec. Housekeeper’s attention.
收集客人和人才的抱怨,并反映给行政管家。
·Handlestelephone incoming/outgoing calls.
负责接打电话。
·Handles humanrelation duties for talents.
处理人才人事关系。
·Sees that talent’scomplaints and needs are passed on to the Supervisor.
了解人才抱怨和需求,并反映给主管。
·To assistdirectly with the Executive Housekeeper's responsibilities.
直接协助行政管家的工作。
·Takes downand transcribes minutes of meetings and dictation from the ExecutiveHousekeeper.
写下会议的笔录和行政管家的口授。
·Type’scorrespondence, memorandums, circulars, reports.
打出各种信件、备忘录和报告。
·Opens /dispatches mail relative to the division.
处理本部门的相关信件。
·Receives andrecords reports from housekeeping sections regarding missing, defective ordamaged equipment, prepares maintenance work orders and sends same toengineering department.
接收和登记客房部内设备的丢失、缺少或破坏情况,准备好请修任务并送到工程部。
·Types orinputs to computer for all reports, memoranda and correspondence for Exec.Housekeeper and maintains file of same.
将所有的工作报告、备忘录和信件输入电脑,并保存所有的文件。
·Takes andtranscribe dictation and minutes of meetings, drafts routine or simplecorrespondence for approval of superior.
写下会议上的记录及口授。在领导的批准下做出简明的、符合情况的记录。
·Responsiblefor all filing, including the personal files of individual talent of thedepartment, labels all the files properly and systematically.
对于部门内每位人才的个人档案作详细的记录,将所有的档案正确系统地做好标注。
·Keep files ingood order and updated.
将文件按顺序保存好并将其更新。
·Maintains alogbook for lost and found items and recommends for disposal at appropriatetime.
保存记录好遗留物品清单并建议和提醒处理时间。
·Keep personalrecords of talents, attendance sheets, change forms, annual leave, sick leaveaccident report etc.
对人才的出勤、岗位变动、年假、病假的情况做出记录。
·Preparepurchase requisition for housekeeping and follow-up progress of purchaseorders.
准备部门采购需求并跟踪采购情况。
·Works withsuperior in the preparation and management of the department’s budget and isaware of financial targets.
协助上司准备并管理分部预算,并了解财务目标
·Coordinaterelations between departments and convey accurate information.
协调各部门间的关系并且传达准确信息。
·Coordinateinternal relationship to ensure efficient operation of department.
协调部门内部关系,确保部门高效运转。
·Coordinatewith various departments to improve room occupancy rate.
与各部门间协调来提高客房入住率。
HSKP Coordinator with at least one year of experience.
客房协调员一年以上经验
About Accor 关于雅高集团Accor is a world-leading augmented hospitality group offering unique experiences in more than 5000 hotels and residences across 110 destinations. The Group has been acquiring hospitality expertise for more than 50 years, resulting in an unrivaled portfolio of 39 hotel brands, from luxury to economy. The Group also offers digital solutions that maximize distribution, optimize hotel operations and enhance the customer experience.With ALL - Accor Live Limitless, the new daily lifestyle companion, the relationship between the Group and his clients, members and partners evolves from transactional to emotional, and unlocks the potential to live, work, and play. Beyond accommodation, ALL enables new ways to live, work, and play, by blending food and beverage with nightlife, wellbeing, and co-working. Accor is deeply committed to sustainable value creation and plays an active role in giving back to planet and community via its Planet 21 – Acting Here program and the Accor Solidarity endowment fund, which gives disadvantaged groups access to employment through professional training.Accor SA is publicly listed on the Euronext Paris Stock Exchange (ISIN code: FR0000120404) and on the OTC Market (Ticker: ACRFY) in the United States. For more information visit group.accor.com Or become a fan and follow us on Twitter and Facebook.雅高是全球领先的全方位服务酒店集团,通过位于全球110个国家的5,000多家酒店、度假酒店以及住宅,提供独特并充满意义的体验。50多年来雅高持续提供热情好客的服务以及酒店行业的专业知识,旗下拥有39个无以伦比的酒店品牌,全线覆盖从奢华到经济型细分市场。雅高还提供数字解决方案,实现分销最大化,优化酒店运营并增强宾客体验。ALL - Accor Live Limitless 雅高心悦界作为日常生活方式的贴心旅伴,为公司及其客户、员工、合作伙伴间的关系赋予了从理性到感性的转变,为生活、工作和娱乐解锁新的可能。除酒店住宿之外,ALL - Accor Live Limitless 雅高心悦界通过旗下餐饮、夜生活娱乐、康体以及共享办公品牌提供生活、工作以及娱乐的新方式。 雅高深入致力于创造可持续价值,并在回馈地球和社区方面发挥积极作用。Planet 21 – Acting Here(21世纪地球)项目倡导行动致力于“积极的待客之道”。Accor Solidarity(雅高团结基金会)是雅高的捐赠基金会,通过工作技能培训和经济能力培养帮助社会弱势群体。雅高(Accor SA)在巴黎泛欧交易所上市(ISIN code: FR0000120404)并在美国场外交易市场(OTC Market)交易(Ticker: ACRFY)。了解更多信息,请访问group.accor.com。或者关注我们的Twitter 和Facebook帐户,了解最新动态。 About Sofitel 关于索菲特品牌Sofitel Hotels & Resorts is an ambassador of modern French style, culture and art-de-vivre around the world. Established in 1964, Sofitel is the first international luxury hotel brand to originate from France with almost 120 chic and remarkable hotels in the world’s most sought after destinations. Sofitel exudes a refined and understated sense of modern luxury, always blending a touch of French decadence with the very best of the locale. The Sofitel collection includes such notable hotels as Sofitel Paris Le Faubourg, Sofitel London St James, Sofitel Munich Bayerpost, Sofitel Rio de Janeiro Ipanema, Sofitel Washington DC Lafayette Square, Sofitel Sydney Darling Harbour and Sofitel Bali Nusa Dua Beach Resort. Sofitel is part of Accor, a world-leading augmented hospitality group offering unique experiences in 5000 hotels and residences across 110 countries.索菲特酒店及度假酒店遍布全球,集中彰显了现代法式风格、法式文化和法式生活艺术的魅力。索菲特创立于1964年,是首个源于法国的国际奢华酒店品牌,目前在全球热门城市和景点拥有超过120家以法式优雅而闻名的非凡酒店。索菲特酒店推崇精致内敛的现代奢华理念,巧妙融合法式魅力和各地文化精髓。索菲特旗下酒店包括著名的巴黎法布格索菲特酒店、伦敦圣詹姆斯索菲特酒店、慕尼黑巴亚普斯特索菲特酒店、里约热内卢伊帕内玛索菲特酒店、华盛顿拉菲特广场索菲特酒店、悉尼达令港索菲特酒店和巴厘岛努沙杜亚索菲特海滩度假酒店。索菲特所属的雅高集团(Accor)为国际领先的全方位服务酒店集团,通过位于全球110个国家的5,000家酒店、度假酒店以及住宅,提供独特并充满意义的体验。Sofitel Hangzhou Yingguan is conveniently located in Xiaoshan District, a fast developing central technology hub of Zhejiang Province; roughly 18 KM away from the airport. This 593-key hotel is invested by Zhejiang Yingguan Holding Group, equipped with six F&B outlets, two large grand ballrooms and numerous conference facilities,now officially operation.杭州英冠索菲特酒店坐落于杭州钱塘江南岸萧山区,地处浙江省核心科技发展区;距机场约18公里。酒店拥有593间豪华宽敞的客房,设有6间餐厅酒吧,2个大型宴会厅及众多会议设施,由浙江英冠控股集团投资,现正式运营。 Occupying an unparalleled location at the center of everything, Sofitel Hangzhou Yingguan is the center of social life south of the Qiantang River. It is adjacent to Binjiang CBD and moments away from Qianjiang Century City, the up-and-coming new central business district of Hangzhou. 杭州英冠索菲特酒店坐拥“万事中心“的绝佳地理位置,毗邻滨江中央商务区,靠近杭州新兴商务中心“钱江世纪城”,是钱塘江南岸的社交中心。Imagined by award-winning hospitality design firm Hirsch-Bedner Associates, Sofitel Hangzhou Yingguan is elegantly styled, reflecting Hangzhou’s rich cultural heritage intermingled with French romance and reimagined through the lens of cutting-edge technology. Three sophisticated restaurants and three fashionable bars anchor the hotel as the place to meet in Hangzhou while Magnifique Meetings and Magnifique Breaks offer an elevated meeting experience for both corporate events and personal celebrations. Capturing the Modern French art-de-vivre, Sofitel Hangzhou Yingguan offers guests and residents a welcoming stay and chic experiences.由屡获殊荣的酒店室内设计公司赫希贝德纳联合公司设计,酒店风格简约高雅,集深厚的人文情怀与前卫的法式创新于一体,以精雕细琢的匠心精神,引领高端法式生活的智慧。三家地道精致的餐厅和三家时尚活力的酒吧是萧山乃至杭州的生活品味标杆。无论是经过重塑的会议中心,还是充满创意的茶歇,“精彩会议”从始至终为您创造独具特色、影响非凡的会议与活动体验。杭州英冠索菲特酒店是现代法式生活风尚的掠影,为一众宾客带来舒焕身心的住宿和尖端科技的体验。Thank you very much for your attentions to Sofitel Hangzhou Yingguan.感谢各位求职者对杭州英冠索菲特酒店的关注!酒店指定招聘电话号码:0571-8269 8888转6208招聘邮箱:HB733-HR1@sofitel.com欢迎广大应聘者来电了解或莅临现场咨询。 杭州英冠索菲特酒店招聘时,从未授权任何中介机构进行代招,所有职位均是酒店直接招聘,并且均是按照国家相关法律法规,并通过正规渠道进行招聘,不以任何形式向应聘者收取押金、体检费、证件等,请大家提高警惕。