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工作职责
1.熟悉酒店所有公共区域
2.确保及时完成日常保洁工作
3.有效地处理应急事件
4.与客房部领班沟通关于化学清洁用品使用的事宜,汇报发现的问题并提出相应的整改建议
5.参与客房部部门会议
6.掌握酒店各类特殊活动信息以便发现并满足客人需求
7.熟悉酒店情况,向客人提供相关信息
8.乐于帮助客人,并按照客人的要求陪同其到达酒店内的指定地点
9.完成管理层交办的工作
10.向上级领导汇报客人的重大投诉
11.安全正确地使用保洁设备
12.合理保持保洁用品的存货量
13.尽可能对资源进行再利用
14.按照业务要求开展工作
北京西南华邑酒店是洲际酒店集团旗下根据中国消费者习惯所倾力打造的国际豪华酒店。华邑®深刻洞悉国人餐饮及商务社交之需求,热忱发扬以 “食”和“聚”为核心的中华待客之道的艺术,为商务精英和中华文化爱好者打造成熟完善的特色专属社交空间和个性化尊贵服务。北京西南华邑酒店,通晓国人商务社交之需求,从举茗邑的轻松会谈,聚膳邑的私人宴请,到1000平米康体中心的健身平衡,一系列公共及私人空间竭力满足宾客各项商务社交及休闲健身需求当地的1300平米无柱豪华宴会厅及综合性会议设施,更是您举办会议及婚宴的绝佳场所。HUALUXE Beijing Xinan Hotel is an international upscale hotel brand tailor made for Chinese consumers, retaining the essence of traditional Chinese culture. At HUALUXE®, we understand the needs of Chinese business elites for dining and socializing whilst exhibiting the art of Chinese hospitality that revolves around‘eat’and‘meet’. We provide custom services and unique spaces for social interactions.HUALUXE Beijing Xinan understands the needs for Chinese business entertainment, from the casual conversations in LUXE Tea, private dining at LUXE Gathering, to the rejuvenating activities at the 1000 square meters Healthy Club. We offer a series of public and private spaces that fulfill our guest’s needs during business, social entertainments and wellness balance.Our 1300 m2 grand luxurious ballroom and a serious comprehensive meeting facility are the best in town venues for both conferences and weddings.