招聘茶艺师 Tea Master_北京西南华邑酒店招聘信息-最佳东方

茶艺师证书优先

工作职责

1.负责每日茶室营业前布置，按照服务规程做好开餐；

2.负责了解客人预订和座位安排情况，按服务程序接待客人入座就席；

3.负责为客人提供周到的茶艺服务；

4.负责爱护茶室设备设施，保持茶室内环境整洁，确保茶具清洁完好；

5.负责收集客人对茶品、服务质量等方面的意见和建议，汇总上报大堂吧经理；

6.负责协助处理茶室内突发事件，对异常情况作出迅速优先反应；

7.在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作；

8.监督现金的处理和存放程序；

9.编制每日存款和流动资金报告；

10.制定并指导员工执行现金安全制度；

11.处理异常的付款情况；

12.监督服务设备的维护保养；

13.监督客用设施和服务的标准；

14.控制存货和监督保安成序；

北京西南华邑酒店是洲际酒店集团旗下根据中国消费者习惯所倾力打造的国际豪华酒店。华邑®深刻洞悉国人餐饮及商务社交之需求，热忱发扬以 “食”和“聚”为核心的中华待客之道的艺术，为商务精英和中华文化爱好者打造成熟完善的特色专属社交空间和个性化尊贵服务。北京西南华邑酒店，通晓国人商务社交之需求，从举茗邑的轻松会谈，聚膳邑的私人宴请，到1000平米康体中心的健身平衡，一系列公共及私人空间竭力满足宾客各项商务社交及休闲健身需求当地的1300平米无柱豪华宴会厅及综合性会议设施，更是您举办会议及婚宴的绝佳场所。HUALUXE Beijing Xinan Hotel is an international upscale hotel brand tailor made for Chinese consumers, retaining the essence of traditional Chinese culture. At HUALUXE®, we understand the needs of Chinese business elites for dining and socializing whilst exhibiting the art of Chinese hospitality that revolves around‘eat’and‘meet’. We provide custom services and unique spaces for social interactions.HUALUXE Beijing Xinan understands the needs for Chinese business entertainment, from the casual conversations in LUXE Tea, private dining at LUXE Gathering, to the rejuvenating activities at the 1000 square meters Healthy Club. We offer a series of public and private spaces that fulfill our guest’s needs during business, social entertainments and wellness balance.Our 1300 m2 grand luxurious ballroom and a serious comprehensive meeting facility are the best in town venues for both conferences and weddings.