茶艺师 Tea Master
5千-6千
投递简历
发布于 05-12
茶艺师 Tea Master
5千-6千
北京 | 经验不限 | 学历不限
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职位描述

DUTIES AND RESPONSIBILITIES工作职责 

(茶艺师证书优先)

·       Responsible for the daily layout before the operation ,make preparations before the meal  according to the service rules                                                                                                                                                   负责每日茶室营业前布置,按照服务规程做好开餐

·       Responsible for understanding guest reservation and table arrangement, and receiving guests according to service procedures                                                                                                                                         负责了解客人预订和座位安排情况,按服务程序接待客人入座就席

·       Responsible for providing guests with considerate service of tea ceremony

负责为客人提供周到的茶艺服务

·       Take good care of the equipment and facilities of the Luxe Tea . keep the environment clean and tidy.

ensure that the tea sets are clean and in good condition:                                                                              负责爱护茶室设备设施,保持茶室内环境整洁,确保茶具清洁完好

·       Responsible for collecting customers' opinions and suggestions on tea products and service quality, summarizing and reporting to Lobby Lounge Manager                                                                                 负责收集客人对茶品、服务质量等方面的意见和建议,汇总上报大堂酒廊经理

·       Responsible for assisting to deal with emergencies in Luxe Tea and responding to abnormal situations quickly and effectively;                                                                                                                                          负责协助处理茶室内突发事件,对异常情况作出迅速优先反应

·       Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up

在自己当班期间尽可能解决所有的投诉,并在工作日志中记录所有投诉以便进一步跟进的工作。

·       Supervise cash handling and banking procedures

监督现金的处理和存放程序。

·       Prepare daily banking and cash flow reports

编制每日存款和流动资金报告。

·       Establish and instruct staff in cash security procedures

制定并指导员工执行现金安全制度。

·       Deal with irregular payments

处理异常的付款情况。

·       Supervise the maintenance of service equipment

监督服务设备的维护保养。

·       Monitor standards of guest facilities and services

监督客用设施和服务的标准。

·       Control stock and monitor security procedures

控制存货和监督保安成序。

·       Assist with menu and wine list creation

协助菜单和酒水单的设计工作。

·       Supervise functions

监督各项职能。

·       Supervise outlet service

监督餐厅的服务。

·       Works with Superior on manpower planning and management needs

和上级领导一起进行人力规划和管理需求。

·       Works with Superior in the preparation and management of the Department’s budget

和上级领导一起编制和管理部门预算。


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公司地址
北京市海淀区太平路甲18号
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  • 酒店业--国际高端酒店/5星级
    行业
  • 100-499人
    规模
  • 集体企业
    企业性质
北京西南华邑酒店及度假村是洲际酒店集团旗下根据中国消费者习惯所倾力打造的国际豪华酒店品牌。华邑®深刻洞悉国人餐饮及商务社交之需求,热忱发扬以 “食”和“聚”为核心的中华待客之道的艺术,为商务精英和中华文化爱好者打造成熟完善的特色专属社交空间和个性化尊贵服务。北京西南华邑酒店,通晓国人商务社交之需求,从举茗邑的轻松会谈,聚膳邑的私人宴请,到1000平米康体中心的健身平衡,一系列公共及私人空间竭力满足宾客各项商务社交及休闲健身需求当地的1300平米无柱豪华宴会厅及综合性会议设施,更是您举办会议及婚宴的绝佳场所。HUALUXE Beijing Xinan Hotel is an international upscale hotel brand tailor made for Chinese consumers, retaining the essence of traditional Chinese culture. At HUALUXE®, we understand the needs of Chinese business elites for dining and socializing whilst exhibiting the art of Chinese hospitality that revolves around‘eat’and‘meet’. We provide custom services and unique spaces for social interactions.HUALUXE Beijing Xinan understands the needs for Chinese business entertainment, from the casual conversations in LUXE Tea, private dining at LUXE Gathering, to the rejuvenating activities at the 1000 square meters Healthy Club. We offer a series of public and private spaces that fulfill our guest’s needs during business, social entertainments and wellness balance.Our 1300 m2 grand luxurious ballroom and a serious comprehensive meeting facility are the best in town venues for both conferences and weddings. 
北京市海淀区太平路甲18号
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